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Firework doesnt load certain videos in facebook

  • 9 replies
  • 1 has this problem
  • 1 view
  • Last reply by Aniky

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So i have been having an issue with Firefox and Facebook for around one to two weeks now. Problem is only with certain ( but normally different) content of videos not playing, they show up the starting load video with a "play button" shown, but cant actually start the video itself. I have tried multiple solutions already, from reinstalling Adobe Flash Player, updating Firefox, starting firefox in safe mode and turning off hardware acceleration, nothing has helped me. I tried watching same videos that i am having issue with at Firefox over with Microsoft Edge and there was not a single problem as all played fine, so i am really wondering what could possibly be wrong?

Youtube and rest of videos works completely fine and the only issue i find is with certain but not all videos on Facebook, as some load normally and some dont, even from the same author of videos.

only 3 addons i have are:

Modul Widevine Content Decryption Google Shockwave Flash 30.0.0.113 Video codec OpenH264 Cisco Systems, Inc. 1.7.1

If u need any additional informations, please let me know.

So i have been having an issue with Firefox and Facebook for around one to two weeks now. Problem is only with certain ( but normally different) content of videos not playing, they show up the starting load video with a "play button" shown, but cant actually start the video itself. I have tried multiple solutions already, from reinstalling Adobe Flash Player, updating Firefox, starting firefox in safe mode and turning off hardware acceleration, nothing has helped me. I tried watching same videos that i am having issue with at Firefox over with Microsoft Edge and there was not a single problem as all played fine, so i am really wondering what could possibly be wrong? Youtube and rest of videos works completely fine and the only issue i find is with certain but not all videos on Facebook, as some load normally and some dont, even from the same author of videos. only 3 addons i have are: Modul Widevine Content Decryption Google Shockwave Flash 30.0.0.113 Video codec OpenH264 Cisco Systems, Inc. 1.7.1 If u need any additional informations, please let me know.

All Replies (9)

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Tried all of that, no success at fixing this problem

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You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

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Okay, so i opened Web Console and pressed the play button, each time it gave me this error:

Invalid URI. Load of media resource failed. 2979752565503589 Invalid URI. Load of media resource failed. 2979752565503589 Invalid URI. Load of media resource failed. 2979752565503589

Do these error messages give u any meaning or am i able to give u any additional informations? If needed i can post debugger informations for the error as well.

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So, it looks that Firefox can't load the file because the URI specified isn't valid. If there is a twisty at the left end of the message then you can click this icon to expand the message for more detail to see if it includes this URI.

Can you post a link to a publicly accessible page (i.e. no authentication or signing on required)?

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Sadly it doesnt have anything, apart of debug informations, which is whole loads of infos. It was first random video taken off facebook that wasnt loading.

Link to it: https://www.facebook.com/SPORTbible/videos/2981113302034182/

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Maybe this might help, part of info find at debugger:

Error loading this URI: Could not load the source for blob:https://www.facebook.com/062395aa-9966-4ab6-9345-2049573a9bf7. [Exception... "Failed to open input source 'file:////www.facebook.com/062395aa-9966-4ab6-9345-2049573a9bf7'" nsresult: "0x80520001 (NS_ERROR_FILE_UNRECOGNIZED_PATH)" location: "JS frame :: resource://devtools/shared/base-loader.js -> resource://devtools/shared/DevToolsUtils.js :: mainThreadFetch :: line 638" data: yes] Stack: mainThreadFetch@resource://devtools/shared/base-loader.js -> resource://devtools/shared/DevToolsUtils.js:638:5 _getSourceText/<@resource://devtools/shared/base-loader.js -> resource://devtools/server/actors/source.js:413:27 Line: 638, column: 0

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I see a lot of requests to load MP4 chunks via XHR from this CDN server (fbcdn.net):

Do you have any content blocking extensions?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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I have already tried that on beginning, both with starting firefox in safe mode and disabling hardware acceleration, without any success, i only have ADBlock for adds and even that i disabled in the facebook. I also have default theme on.

Modified by Aniky