Windows 10 reached EOS (end of support) on October 14, 2025. For more information, see this article.

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Avoid and report Mozilla tech support scams

Avoid and report Mozilla tech support scams

Mozilla does not provide telephone support and does not charge for software downloads, upgrades or technical help. Learn more.

Profiles - Where Thunderbird stores your messages and other user data

Profiles - Where Thunderbird stores your messages and other user data

Thunderbird saves personal information such as messages, passwords and user preferences in a set of files called a "profile".

Filelink for Large Attachments

Filelink for Large Attachments

Messages with large attachments are often rejected by mail servers. Thunderbird can use web-based storage services to send large file attachments.

Compacting folders

Compacting folders

This article explains how Thunderbird stores messages on a disk drive and why it is necessary to periodically compact (purge).