Firefox for iOS Support Forum

Hello,

I have the latest version of Firefox(?) on my 2014 Macbook Air. I'm using El Capitan 10.11.6 - I'm afraid to upgrade to the latest version. When ever I open Firefox, the following extension pops up in the search window: http://search.anysearchmanager.com/?_pg=32305279-EF96-58E8-AD0D-5C619AE6B900&affid=A112H_set_bfr_H&type=h. I have tried several trouble shooting techniques, but I can't find it listed in my files or extensions, so that I can delete it. Also, I have Webroot, but when I do a scan, it doesn't show up. Thank you in advance for any assistance or information you can provide.

Regards, Marie Hatosky

Bookmarks aren’t syncing most current Version even if one manual “sync now” option is selected on pc. When Firefox app is deleted and redownloaded does it mirror what’s on pc but after that it’s hit or miss. Any reason why it updates initially but not consistently?

Imma going bonkers. The Problem is that I assumed that when I click ‘bookmark this page’ - that is what happens. But, I can’t find ANY of the pages I bookmarked - it’s like they just poofed into thin air. When I click to save one, it says ‘bookmark added’ on a blue bar at the bottom of the screen - but where did it go?? If I go to a page that I previously bookmarked, the message in the 3dot gives me the option to ‘remove bookmark’ - huh? When I click, it reverts to ‘bookmark this page’ - where is the location of the magic list that has my bookmarked pages?

The star menu at the very bottom of the screen under the |||\ menu - has the star highlighted blue. In the |||\ menu my most recent bookmarks under ‘Recent Bookmarks’ are visible. But, once there are 20, the last one falls off. Which is the The Problem - where are the ones that fall off the list? If I click on ‘mobile bookmarks’ the problem is the same, a finite number with the last one falling off list. ‘Unsorted Bookmarks’ and ‘Bookmarks Menu’ are both empty. The ‘Bookmarks Toolbar’ only has the ones I imported from Chrome - nothing is ever added (but, somehow they became alphabetized which is really not helpful.) I have an iPad Pro 3rd generation that I’ve used for basic tasks for about a year. But now, having it as my only way to get work done (my laptop died and won’t come home for 4 weeks, total trauma) has been a huge challenge, but I’ve been muddling through. I know it is *not* the same as a laptop and is not meant to function as such. Is there a solution to fine bookmarks?

Firefox's UserAgent on iPad OS is displayed as "safari". I can't distinguish between safari and Firefox. How can I judge as Firefox?

Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_4) applewebKit/605.1.15 (KHTML, like Gecko) Version/13.1 Safari/605.1.15

Hi

I've just changed from Android to IOS and downloaded the App.

It asks me to sign in which I have, then says it is 'sending verification link' to my email address (correct address).

Despite many attempts this link never shows up.

There does not seem to be any online help/ chat or a direct email to ask them directly.

Any ideas?

Thanks, Steve

move from FPN to Firefox for iOS

Logging in / out on the Firefox for iOS seems to be a real mess. Here's my situation: When I open Firefox on my iPad and touch the hamburger (three horizontal stripes) the first item listed is my work email account. So it seems I am logged into Firefox with my work email. I looked everywhere, five times, for 'sign out', can not find it. I did a Google search and I checked the Firefox forums, seems there are a boatload of forums where users can not figure out how to sign out of their Firefox web app on iOS and on Android; either of the mobile platforms. All of the 'answers' or 'solutions' I found referenced Firefox on Windows, even when I did a search using "iOS" or "iPad" in quotes. After way too much wasted time searching all over forums I found a few threads regarding the mobile versions, and they said that sync must be disabled to disconnect the account, or that it is necessary to first log in to initiate sync. All of the instructions given provided steps that were not possible to be followed on Firefox for iOS. Even more confusing, when I go to 'settings' (the gear icon), the very top option provided is 'sign in to sync'. That is weird because before choosing 'settings' which is under the hamburger, it already shows my work email account so it appears that I already am signed in. So if I proceed with 'sign in'... will it also sign me out? Or will it merge my work and personal bookmarks? OMG what a mess. Based on the terrible amount of confusion I have seen in many threads, and the brain-twisting strange lack of basic clarity that is provided in Firefox iOS, it seems to me that the sign in / sign out and sync situation with Firefox on mobile is nothing short of a chaotic ill-programmed disaster. To the programmers: Signing out and signing in and syncing data is basic functionality that has been available on computers and web applications for 30 years. This should not be such a horrible mess. Please fix 'er up quickly. I like Firefox and I believe in the mission of Mozilla but using the browser on mobile makes me want to run back to Evil Chrome.

I'm away for a month for work and I need access to hundreds of bookmarks, but I can not find anywhere in the Firefox menus on how to export them. I normally work on my Mac computer at home but it's a desktop so I just took my iPad and I'm using a temporary laptop provided by work and I need those bookmarks ASAP. I made sure that Firefox sync was on so that all the bookmarks would be on the iPad and they are, but I can not find the export menu anywhere. They are all highly customized bookmarks and there's no reasonable way to re-create them without manually doing hours and hours of work, and even if I had the time I may not be able to recreate them anyway because the bookmarks were created using my client's data while I was on my Mac computer. I doubt I could recreate them without being on the Mac anyway. And I can't work on the iPad because I need the programs and other information on the laptop to work so I'm hoping someone will reply ASAP! If I can't get those bookmarks I'm screwed because I'm here to do the work that is in those bookmarks and I won't be flying back across the country to my home for a month! Firefox admin people: Please reply quickly so I can get those bookmarks! Thanks.

In the past, when I clicked the small download arrow at the top right of my page, a window opened that had all of my downloads in it. I was able to then select "clear all downloads" and they would go away. For some reason, now when I click on the small arrow, a window opens up called "library" and it is empty with no option to clear the downloads. I have attached photos. Please help. The first photo is when I click the small arrow; I can see the downloads. The second photo is the window that opens when I click "show all downloads." There is nothing there and no where for me to empty the downloads.

I updated to Catalina earlier this year and currently running version 10.15.6 on my 1 year old iMac. A few months ago I noticed problems with Firefox freezing and had to Force Quit often, almost always. Also, after using Firefox, my Mac would not shut down. The spinning fan would just hang. Sometimes it would restart, but the only way to shut down the Mac was to hold the power button. I've tried a number of different suggested solutions, including removing the one extension I was using; AdBlock. I cleaned the cache. I reset Firefox to default settings. Unistalled then reinstalled Firefox. Also, unplugged my external hard drive that was using Time Machine. Nothing has worked. Finally, I stopped using Firefox altogether and started using Safari. It's been over a week now and absolutely no problems, so I can only conclude that Firefox is not compatible with Catalina, at least on my instance.

A recent cleanup of my MacBook Air may have deleted something it shouldn't have. My display used to go to sleep after being idle for a few minutes, regardless of what I had open. Now I have to put it to sleep manually, which is a nuisance. My Activity Monitor shows that Firefox is "preventing sleep." How do I get Firefox back to its old mild-mannered self?

Hi, I just deleted all my Firefox bookmarks on my Mac and then synced. But when I then synced my iPad, the bookmarks were still there. I then deleted Firefox from my iPad and then reinstalled it. The bookmarks came back. And then I synced my Mac and they came back on my Mac! How do I blow away all bookmarks everywhere and start from scratch? Thanks, Roger

I am trying to download my bookmarks and toolbar from my imac to my nw iPad Pro 2020. When I used the scan qr I got a 500 message. Please instruct me how to sync my 2 devices. The sync bar in my settings is not doing anything. Thanks Larry Frankel

https://www.belastingdienst.nl/

This site ansers that A SECURE CONNECTION FAILED PR_CONNECT_RESET_ERROR

and I'm advised to inform the website owner but I cannot reach their site! Fortunately I found that using Safari solves the problem. As the site that I'm trying to reach is about paying my taxes, it is very important that I can reach it. How come that Safari can reach a site that Firefox can't and how do I solve this. Is there a backdoor or shortcut to avoid or ignore this problem?

Hello,

I am having trouble accessing to certain websites using my MacBook Pro. The screen shows:

"Unable to connect

Firefox can’t establish a connection to the server at www.ncbi.nlm.nih.gov.

   The site could be temporarily unavailable or too busy. Try again in a few moments.
   If you are unable to load any pages, check your computer’s network connection.
   If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."

Can someone please help?

Thank you!

I’m running Firefox on an iphone with iOS 13 and an iPad with iPadOS 13. These are my two primary devices.

I’m logged in to Firefox on both with my Firefox login.  I have notifications and background app refresh turned on for Firefox on both devices.  I have both devices set to share Bookmarks, History and Open Tabs.

I was able to send tabs from one device to another.

I can also see tabs and bookmarks between my iphone and a rasberrypi running Firefox. However, my iPad can not see history, tabs or bookmarks between either my phone or the raspberrypi.

Please help. This is so annoying that I actually went and used safari for a bit. And clearly that’s not optimal.