Add user to my account

After 30 years of using Thunderbird with no problems, yesterday opened my account (with my wife's email also) and everything was gone. I managed to get my stuff back but … (read more)

After 30 years of using Thunderbird with no problems, yesterday opened my account (with my wife's email also) and everything was gone. I managed to get my stuff back but today I worked on my wife's and, while I got her email address to appear in my account I can't get anything else - folders, emails, saved emails, etc. Obviously mine was hidden somewhere because I recovered it pretty readily but I'm having no luck with my wife's. The only things of hers that appear are her inbox, trash, and outbox. I'm delaying telling her because she will be justifiably extremely upset. HELP!

Asked by dannas 12 minutes ago

Update notification not showing

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see… (read more)

The small green dot in the upper right that notifies me of a pending update is gone, since several months. When I navigate to About Firefox, or in the settings, I can see that a new version is available and it lets me install the update. But I miss being able to see the notification.

Did I disable some setting by mistake? Auto-updates should be turned on as far as I know.

Asked by Magnus 3 hours ago

Last reply by Magnus 14 minutes ago

explain it to me like I am 5 years old. Updated firefox, still can't get addons to work.

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working… (read more)

very frustrated, and pissed at how programmers always screw things up that are working just fine by upgrading crap. Now, I have suddenly had all of my addons quit working, was forced to update my firefox. Nothing changed, and it still shows that I am using version 105, instead of the all-new, better and fancier, singing and dancing crap that is being forced upon me.

Asked by russellofthedesert 1 day ago

Last reply by russellofthedesert 1 hour ago

lost bookmarks

Firefox is a big hassle due to losing a lot of my bookmarks when it does updates. i'm going back to Chrome.

Asked by Davyboy 44 minutes ago

Updating on ChromeOS/Linux

I recently was able to successfully install Firefox on my Chromebook via Linux following instructions on the site. I have received notifications about an update from Marc… (read more)

I recently was able to successfully install Firefox on my Chromebook via Linux following instructions on the site. I have received notifications about an update from March 14th and I do not know how I can install this update. Can you please walk me through the steps required. It does not seem to install automatically and now my extensions don't appear to be working anymore. Thank you.

Asked by ethan.white3 1 hour ago

yes always good

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”. … (read more)

Be descriptive. Saying “playing video on YouTube is always choppy” will help us understand the issue better than saying “something is wrong” or “the app is broken”.

Asked by banarsispalthana 8 hours ago

Trouble setting up Thunderbird on new PC with WIN11

Hi, Sadly having big problems transferring Thunderbird onto new WIN11 PC. Been at it for some days now.... The old PC's C drive is now installed on the new PC (as a spa… (read more)

Hi, Sadly having big problems transferring Thunderbird onto new WIN11 PC. Been at it for some days now.... The old PC's C drive is now installed on the new PC (as a spare drive) so all the original Thunderbird files are still intact I believe. I have always kept my email files in separate dated folders on the old PC HD and so have about 27Gb of data (965 files in 111 folders) all under AppData/Roaming/Thunderbird/Profiles/xxxxdefault However after installing latest Thunderbird version and trying to substitute the above original profile I find the old stored files are not visible on opening Thunderbird. the software tries to download huge number of files from the server, and there is no Address Book data from previous old PC install. Appreciate all ideas to stop me losing more of my scarce hair :-) Thanks in anticipation. Keith Dekok keithdekok@gmail.com Australia

Asked by Keesie 16 hours ago

Suddenly Thunderbird won't start even when I upgraded to version 136 today - "no message found", then "Thunderbird not responding"

Tbird still displays No message found, does not allow user control, then starts "Not responding." In can only hit the top right, red X, and close the program. The same h… (read more)

Tbird still displays No message found, does not allow user control, then starts "Not responding." In can only hit the top right, red X, and close the program. The same happens when I start in Troubleshoot mode. I'm running Windows 11 with the latest updates. Is something wrong with my profile?? What can I try next?

Asked by jfcasey 4 days ago

Last reply by jfcasey 20 hours ago

Failed to update

Hello, - Computer Nec Versa One P/N NNAN1700202 (32-bit) - XUbuntu 18.04.2LTS (i386), no upgrade possible to 19 LTS - Message asking for an update of Firefox (expired ro… (read more)

Hello, - Computer Nec Versa One P/N NNAN1700202 (32-bit) - XUbuntu 18.04.2LTS (i386), no upgrade possible to 19 LTS

- Message asking for an update of Firefox (expired root certificate, extensions disconnection) - Proposed download completed (Firefox 135.0)

- Firefox/ Help/ "About Firefox": 113.0.2 (32 bits), no update proposal - Launch the . exe file from previous download In the "About Firefox" window, version 135.0 appears well during installation When the computer is restarted, this panel has returned to version 113

The computer works normally and perfectly meets my needs (emails and internet searches), so it is out of the question to change it (it would be scandalous from an environmental point of view)

What should I do? Thank you for giving me the precise instructions on how to proceed. Sincerely, FC

Asked by francois.chenot 1 day ago

LinkmanFox could not be verified for use in Firefox and has been disabled.

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extens… (read more)

I have been using Linkman for over 15 years and have a very large collection of bookmarks. Is there anyway to enable it? I'd hate abandon Firebox as I do need this extension please help.

Thanks

Asked by gupta.chris 2 days ago

Last reply by gupta.chris 1 day ago

Template Folder was not Created on New Install

Running TB 136 on my new Macbook, I transfer my old profile from TB running 128, I use IMAP. The first thing that I noted was emails in my Drafts, Sent, and Spam folders … (read more)

Running TB 136 on my new Macbook, I transfer my old profile from TB running 128, I use IMAP. The first thing that I noted was emails in my Drafts, Sent, and Spam folders did not transfer, and the Template Folder is missing. I did the transfer by moving a copy of my TB profile to the new install. How do I get the missing emails and the Template folder?

Thanks! Charles

Asked by Charles218 1 day ago

Last reply by Charles218 1 day ago

Widevanecmd plugin crashed

Hi there, I updated Linux Mint today and now have a crash effecting access to Netflix. First time ever to occur. What is wrong and how do I fix it? Cheers, Ivan … (read more)

Hi there, I updated Linux Mint today and now have a crash effecting access to Netflix. First time ever to occur. What is wrong and how do I fix it?

Cheers, Ivan

Asked by ivans.gibson 1 day ago

Perte de données

Bonjour Suite à l'installation de la dernière mise à jour j’ai perdu mon organisation et des favoris de Mozilla. J'ai arrêté mon pc dimanche dernier dernier et quand je l… (read more)

Bonjour Suite à l'installation de la dernière mise à jour j’ai perdu mon organisation et des favoris de Mozilla. J'ai arrêté mon pc dimanche dernier dernier et quand je l'ai rallumé vendredi et lancé Mozilla j'avais tout perdu. Comment récupérer mes données tout en sachant que je n'ai pas de sauvegarde. Espère que je vais pouvoir récupérer les infos car à priori les données dans le navigateur datent de plus d'un an Merci bien de votre aide

Asked by philcrash72 2 days ago

Google search looks different after the recent update

One of the things I love abt Firefox Focus is its simple Google search page that won't show any trending topics and it really makes it a no fuss browser. But after the r… (read more)

One of the things I love abt Firefox Focus is its simple Google search page that won't show any trending topics and it really makes it a no fuss browser.

But after the recent update in android 136.0.1 , I am utterly disappointed that the thing I loved the most abt this browser is no longer there and Google search looks just like it looks in the chromium based broswers.

I want developers to consider this request to make it look like before, it would really make this actually a No fuss browser.

Asked by physicistmukund 2 days ago

Tabs crash unless Firefox Destop is running in Windows 8 compatibility mode

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshootin… (read more)

Firefox Desktop (x64) worked normally until the version 135 update was installed. Now tabs (even a single tab) crash after startup unless Firefox is run in troubleshooting mode or Windows 8 compatibility mode. OS is Windows 10 Pro (x64) 22H2 on ThinkPad E495 (AMD Ryzen 5 3500U) Things that haven't resolved the problem: - Remove extensions and themes - Refresh Firefox - Reinstall Firefox - Updating Visual C++ 2015-2022 with Redistributable (x64) version 14.42.34438 - Updating Firefox to version 135.0.1 and subsequently to version 136.0, however updater only works in Windows 8 compatibility mode - Full system scan for malware (none found) Note: Extensions NoScript and Cookie AutoDelete work normally with Firefox running in Windows 8 compatibility mode.

Asked by HeathR 2 days ago