All Products Community Forum

Trying to install Firefox on Windows 11. I tried to import profiles from the Win10 machine but it didn't work - profile not found. I uninstalled and reinstalled again but same problem. I thought i had removedFF from the system but a search in this PC revealed 4 .browser files, 14 version files labelled from 134.0.2 to 119.0, a Dropbox messaging file? And a Firefox folder in Appdata Roaming.

Can I delete all of these and start again with a clean install? Why does the installer leave so much rubbish behind?

Help!

Kate (posting from an Android tablet, haven't tried to install FF on this yet)

Hello there, Firefox for Linux aarch64 has been supported for a while in nightly version. I wonder if that will move to beta or maybe stable release of Firefox? AARCH64 SBCs, comuter or laptops are becoming in current years. I just want to ask if there is a plan from Mozilla to add aarch64 architecture support in Linux for stable release?

Thank you

I use an iPad Mini 6 and my email provider is Sonic.net. I have been using Thunderbird for years and years, however I can’t figure out how to do certain tasks. Maybe I don’t have the most recent version of Thunderbird. I want to to create files for archiving emails off my Sonic.net server.

Can you tell me how to restore to the previous version. It was the only change to my computer last night and prevented windows from loading. I am currently in safe mode.

I keep thunderbird pinned to my Windows taskbar and that is usually where I look for it. Every so often and much mor6e frequently than I like it vanishes from there and I believe that that is when it an update to it arrives. To maintain the state I like I then need to delete the now-dead pinning for the taskbar, find thunderbird afresh and leunch it and re-pin. This is not a terribly new behaviour but the grief threshold in my life has just been passed leading me to ask if this is a thunderbird issue or a windows one and if there is some scheme I can use to keep the application pinned pretty well come what may. This is obviously not life critical but it has been winding me up! Many thanks. Arthur

I am using build 116.30 on my Honor Android phone. I have tried to update but it will not comply. Also why is there no back/forward arrows on the browser?

Oh and what is the point of a QR code on a phone when there is nothing to scan it with? And I cannot access Google play.

Having succesfully updated to the latest version of Firefox on a Linux System, how can I make this version my default browser? When I click on the icon in the panel (bottom of screen) it launches the old version, but if I click on a link in an email it launches the new version.

Hello, I have Thunderbird 128.6.1esr (64-bit) running on a new Gateway Windows 11-Home computer. Thunderbird does the download for the new version but when it tries to install the download it says "Installation Failed". Help and or Fixes to this will be greatly appreciated.

Also:

I have manually downloaded TB 128.7.0 to my laptop but don't know if installing it over TB 128.6 will work without messing up my mailboxes or settings.

Thanks to all very much, Cheers, Vinman52

Hello, my Firefox will not run no matter what I try.

I originally installed Firefox from the Microsoft Store and it worked perfectly for about a week. Then it stopped opening. When attempting to run the app, a loading cursor briefly appears and nothing happens. It is not visible in task manager processes.

Uninstalled and reinstalled several times - no luck.

Installed Firefox directly from website - still doesn't run, but it does pop up with a "crash report" window.

Can anybody help me out?

Dear support. Mozilla Thunderbird do not start. Instead of start program the message appear:

"For finishing update Thunderbird program is neccessary to restart computer. Do you want to restart now?"

Then I choose YES, and after restart nothing change.