problem to activate the video downloadhelper add-on

hi, for some reson my serialnumber for video downloadhelper does not work any longer? I am not sure you are the one to contact but at least it's a start, you may know w… (read more)

hi,

for some reson my serialnumber for video downloadhelper does not work any longer?

I am not sure you are the one to contact but at least it's a start, you may know who to mail in that case?

I bought the app april 21 2024

thanks and all the. best charlie

Asked by info12810 34 minutes ago

Calendar download.

I am trying to follow instructions to upload my calendar to Thunderbird and I thought I had done so, but when I click 'continue', nothing happens. I am NOT computer lite… (read more)

I am trying to follow instructions to upload my calendar to Thunderbird and I thought I had done so, but when I click 'continue', nothing happens. I am NOT computer literate, so if anyone replies to this issue, please do so as if you wrote a chapter in ".............. For Idiots". Thank you.

Asked by Carolyne Lain 6 hours ago

Flatpak version of the official monthly releases?

Hello Firstly, thank you very much for this great product. Secondly, I prefer to use Thunderbird as a Flatpak on my openSUSE install and have been hearing a lot about ver… (read more)

Hello Firstly, thank you very much for this great product. Secondly, I prefer to use Thunderbird as a Flatpak on my openSUSE install and have been hearing a lot about version 136. Can you please create a Flatpak version for "The official monthly release. This release is intended for users who want all available new features and bug fixes on a monthly basis.", so that we can get updated to versions such as 136 sooner rather than later? Cheers Pieter

Asked by pvdvegte 6 hours ago

cannot paste n Microsft products on Firefox Browser

I have perhaps read 50 articles on this. A month or so ago I could easily cut and paste into both Microsoft Word and Outlook from other documents within the firefox brow… (read more)

I have perhaps read 50 articles on this. A month or so ago I could easily cut and paste into both Microsoft Word and Outlook from other documents within the firefox browser. . This stopped working but I could then use the short cut ((Ctr-V) then that stopped working. Now i can sometimes use Ctr-Shift- V but not always. I have two monitors so I can check my clipboard and easily and consistently paste the same content on the same Microsoft products On Google; I prefer to stay with Firefox but if the functionality is going to get worse I will have to shift to Google. Is this going to be fixed? thanks very much

Asked by edschultze 8 hours ago

Both Firefox and Thunderbird stuck in Downloading updates -- 0 bytes on 2 Windows computers

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Down… (read more)

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Asked by Steve H 9 hours ago

Exporting Outlook to TB and Moving to new machine

Hi, we have a Windows 11 machine running 'New Outlook'. We have a new machine, also with Windows 11, but we want to move to Thunderbird on the new machine. Grateful for s… (read more)

Hi, we have a Windows 11 machine running 'New Outlook'. We have a new machine, also with Windows 11, but we want to move to Thunderbird on the new machine. Grateful for some advice on the best approach.

Should we migrate from New Outlook to Thunderbird on the old machine, then take a TB export (if that's possible) and move that to the new machine?

Thanks very much for any help to get this right first time!

Asked by mozilla516 11 hours ago

Google Play Store Translation

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr… (read more)

Hi, my Phone's default language is Punjabi* (Gurmukhi) but in Android play store the app info for the Mozilla Firefox is shown in the Punjabi (Shahmukhi). This is not thr issue with any other app in the play store. THANKS.

  • Punjabi is written in two scripts that are Gurmukhi and Shahmukhi.

I didn't know which topic tags best decribes this issue.

Asked by Kuldeep Singh 2 days ago

Last reply by Kuldeep Singh 13 hours ago

Autofile addon installation - cannot change support email for autofile addon

Hello, I am the developer of the autofile addon. I am trying to change the support email address for this addon. In the edit/manage page (https://addons.thunderbird.net/… (read more)

Hello,

I am the developer of the autofile addon. I am trying to change the support email address for this addon. In the edit/manage page (https://addons.thunderbird.net/fr/developers/addon/autofile-fast-e-mail-to-folder/edit) I did successfully change the old support email address(autofile@oasisllc.com) to the new one (autofile@europhages.com) in the required fields. However the update does not happens in the module page and the email address remains the old one(autofile@oasisllc.com) when you try to send an email to support from the module page.

Actually the email remains stuck to the UUID in the module's manifest (autofile@oasisllc.com). It is like the support email remains stuck to the email in the module's manifest.

Btw, I am in France and I use the French version of the interface. Maybe this interface version needs be updated.

Thanks.

Henri

Asked by hcom4242 15 hours ago

Install LabStats Extension using GPO

I have received the .xpi file from LabStats and verified that the Firefox ADMX Templates are on the DC. I'm having trouble getting this to work though. Can I have someone… (read more)

I have received the .xpi file from LabStats and verified that the Firefox ADMX Templates are on the DC. I'm having trouble getting this to work though. Can I have someone look over the settings in case I missed something obvious? The GPO is enabled and set to a test group of PCs. I have ran GPupdate /Force each time I make a change and then checked about:policies & about:addons and never see LabStats show up. Thanks,

Asked by Steve's Firefox 1 day ago

Firefox still not updating in the background like other browsers

I already have "Automatically install updates" and "When Firefox is not running" enabled. But after each Firefox update I still get the "Do you want to allow this app to… (read more)

I already have "Automatically install updates" and "When Firefox is not running" enabled.

But after each Firefox update I still get the "Do you want to allow this app to make changes..." prompt and "Firefox is installing your updates and will start in a few moments" window. These are inconvenient as they require user input and take up time.

I don't get these on all other browsers I use (including Chrome, Edge, Safari, Firefox, Opera, Vivaldi, Brave), which all update in the background seamlessly.

Is there a way to prevent these in Firefox and just have Firefox update seamlessly in the background like other browsers?

Asked by Connor 3 weeks ago

Last reply by Connor 2 days ago

remote debugging server

hello thank you all , i need your help to solve my probleme. i need to setup firefox remot debugging server on a localhost. but re remote debugging server of firefox is … (read more)

hello thank you all , i need your help to solve my probleme. i need to setup firefox remot debugging server on a localhost. but re remote debugging server of firefox is not working/establishing a connection, when i test local port 6000 after performing this command

"D:\Path\To\firefox.exe" -start-debugger-server 6000 -no-remote -safe-mode

or "D:\Path\To\firefox.exe" -start-debugger-server "configured port on about:confi i tested several ports like 9222,6000,7000,6080 and configured devtools.debugger.remote to True in about:config page of browser and dissabled the firewall and antimaleware of windows 10 , but still does not work. even i reinstalled the last version of desktop firefox from your website but still the remote debugging server does not stablish a connection o any port. i sure the problem is not from my system. can u help me , what should i do to stablish a local remote debugging server using desktop version of firefox? help me. i am really in problem . i have done that job using microsoft edge but i need to use firefox.

Asked by Elahe Torshizi Bargooi 3 days ago

Can't send or receive AOL after update 128.8.1esr

After Update 128.8.1esr installed on 3/19.2025, I cannot receive or send messages. Worked fine in the morning on 3/19 and after update I get nothing. I have an AOL acco… (read more)

After Update 128.8.1esr installed on 3/19.2025, I cannot receive or send messages. Worked fine in the morning on 3/19 and after update I get nothing. I have an AOL account for my email. I can get my email by going through the AOL internet site, but nothing through Thunderbird. The previous update was 128.8.0esr installed on 3/7/2025, and that worked fine.

Asked by oldtimer2 1 week ago

Last reply by oldtimer2 4 days ago