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tabs and troubleshooting

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF … (read more)

Is there any way to get tab names listed on troubleshooting info of anykind? I don't think you can do anything with windows task-manager but can anything be done with FF internal task-manager? I'm not a programmer so trying to make sense out of what I read, I hate to say but I have no clue :( what im reading most of the time. And when im trying to track it down to a particular tab it is impossible! As far as I can tell, it doesn't even show most of my tabs. Its bad enough when the 2 task-managers show different info. Amazon Prime Video website has major issues, memory (like taking up GB's of memory) and freezing while it sorts out the memory, upto several minutes if FF doesn't crash. If I close the tab with most memory sometimes it closes the Prime tab and FF goes on, other times I don't know what it closes and the whole browser shuts down. I run Nightly and is kept up to date.

Asked by starsaa 1 day ago

Last reply by starsaa 3 minutes ago

Seeing multiple complaints about missing "Favorites"

I'm seeing multiple complaints, concerns, questions about bookmarks and favorites. I too do not see the Favorites/Bookmarks that use to be at the top of the window for F… (read more)

I'm seeing multiple complaints, concerns, questions about bookmarks and favorites. I too do not see the Favorites/Bookmarks that use to be at the top of the window for Foxfire. I have looked all over for a setting to put this back on the main page and have found none. Bookmarks/Favorites should be part of the main window and easily accessible. It was a very poor choice to take it away. The "Other Bookmarks" does not come close to what I had in the bookmarks previously and how I had it organized. I will use another browser because this is so frustrating. I will check back from time to time to see when Mozilla/Foxfire is back to the way it was previously.

Asked by mgrhrdt 50 minutes ago

You don't have permission to access "http://www.walgreens.com/login.jsp?" on this server. Reference #18.19192117.1674840806.361ab493

I can access walgreens.com just fine on other browser programs, just not with firefox on my Dell latitude. Safari, Edge, Brave all work fine. on firefox, i get this messa… (read more)

I can access walgreens.com just fine on other browser programs, just not with firefox on my Dell latitude. Safari, Edge, Brave all work fine. on firefox, i get this message: You don't have permission to access "http://www.walgreens.com/login.jsp?" on this server.

Reference #18.19192117.1674840806.361ab493

Please advise. Is there a setting I need to change?

Asked by ddhowland 1 hour ago

session store recovery.jsonlz4 does not update frequently

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days o… (read more)

I wondered several times why firefox recovers old tabs when it chrashed. now i see that in my profile folder/sessionstore-backups the file recovery.jsonlz4 is some days old (while i was using firefox in the meantime very often) and does not update frequently as requested by about:config browser.sessionstore.interval = 15000 (15s). - this folder or the files are not locked. i can delete/rename them, they are not re-created - there is no file sessionstore.* in the main folder of firefox profile while running firefox - i am using 102.4.0esr (32-Bit) on a company PC (could there be any restrictions?) - the file previous.jsonlz4 seems to be created correctly when firefox is closed normal (which is not my usecase, i want to restore up to date tabs after crashes) - i am not using a private window

do you have any idea?

Asked by mais285 1 hour ago

Web pages view

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few m… (read more)

Source code (?) showing instead of icon on some websites to varying degrees. I've tried troubleshooting mode and it made no difference. This has been going on for a few months or longer.

Asked by jgraglan 2 hours ago

Google Voice on version 109 of Firefox

Recently, Google Voice is not working properly on version 109 of Firefox. It is fine in Chrome. When I make a call, it will connect to the recipient of the call but noth… (read more)

Recently, Google Voice is not working properly on version 109 of Firefox. It is fine in Chrome. When I make a call, it will connect to the recipient of the call but nothing can be heard on my end. Also the red hang up button does not function, when clicked, it will dim but does not hang up. The only way to end the call is to close the tab and click yes to "leave the page". I have tried disabling all add-ons with no success. Not 100% sure if it started with version 109 but the timing seems about right.

Asked by Don 3 hours ago

Buttons and dropdowns on certain screens don't work and on one finance in particular

FF 109.0 on W10 Pro 64-bit I am finding some websites, which require buttons to be pushed to either move to another page or to drop down some further options. In the firs… (read more)

FF 109.0 on W10 Pro 64-bit

I am finding some websites, which require buttons to be pushed to either move to another page or to drop down some further options. In the first instance, a coloured button on a white screen ("Next" etc.) is surrounded by dotted lines when "moused", but doesn't cause a move. In the second, clicking on a caption on a white screen should cause the upper screen to darken and offer further caption options, in white.

I attach screenshots of the "dropdown" problem taken on another browser (Chrome-based) which does work. NS1 shows the first screen, and NS2 the next correct option.

The website in question has as many privileges as can be given it (popups, trackers allowed etc.) but it doesn't make any difference.

As I mention, Chrome browsers work OK with this.

I have also found that other websites, usually to do with processing an online purchase, also behave poorly, with non-functioning buttons. I'm sure that some of it is down to poor website design, but not all.

Having tested all the settings, I am reluctantly drawn to the conclusion that this might be yet another add-on-caused problem. In normal circumstances, I would tackle this with the "binary elimination" of add-ons (turn off half, in half Y/N etc.). However, as this is a financial site which is itself a nightmare to use when running properly, and I cannot keep logging on and off, as eventually it will probably block me (and me from my money) as some sort of security thing.

If anyone has any suggestions or experience of this problem, I'd welcome a heads-up. Otherwise it'll be other browsers only.

Asked by Piscator 4 hours ago

New update has broken overflow menu and bookmarks bar

So this crazy new update has broken my Firefox in these ways: 1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks ba… (read more)

So this crazy new update has broken my Firefox in these ways:

1. All my bookmarks on my bookmarks bar have been deleted. 2. I can't drag any new links to the bookmarks bar 3. Overflow menu for apps is empty and will only let me drag Firefox defaults to it such as settings. Dragging apps to it is impossible. It "is" possible to pin items by using the Chrome puzzle piece..

Firefox: 109.0 OS: Windows 10 Pro

Using troubleshooting mode has no effect.

Asked by RedXIII 1 day ago

Last reply by RedXIII 6 hours ago

favicon not appearing in bookmark, but is visible on tab and when dragging to bookmark bar

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Att… (read more)

I am experimenting with changing from Microsoft Edge to Firefox. However, a couple of bookmarks that have favicons in Microsoft Edge do not appear to work in Firefox. Attached is a .gif showing me trying to add https://app.powerbi.com to the bookmark bar. You can see that there is an icon on the tab, along with an icon that appears when trying to drag to the bookmark bar. However, when it gets to the bookmark bar, it goes back to the default icon and does not show the actual favicon. The same thing happens when trying to add https://vscode.dev. However, both of those sites have favicon images in the bookmark bar on Microsoft Edge.

Any ideas on how to get the favicon to appear would be greatly appreciated. I understand that it may seem a pretty trivial thing, but I do a lot of screen recordings for my work, and want all of the icons on the bar to appear.

Asked by Steve Wolfe 1 day ago

Last reply by Steve Wolfe 6 hours ago

Unable to load Firefox

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and re… (read more)

I am suddenly unable to load Firefox on my desktop.. When I double click the icon, I see the circle spin for about 2 seconds, then nothing happens. I've unnstalled and reinstalled Firefox, but that didn't help. I can access it on my laptop, so it seems smth has gone wrong on my main computer. Any ideas?

Asked by smlayton 7 hours ago

Controlling camera in Firefox

Hi there, I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This… (read more)

Hi there,

I have a laptop running Windows 10, plus the latest version of Firefox. The laptop has a built-in webcam. I have also connected an external webcam via USB. This second camera is better quality and preferred, I visit a web site. When I first activate the camera, I am presented with a dropdown of available cameras. The USB camera appears in the list. All is fine. I instruct Firefox to "allow" this camera to be used. (first image) However, after a short time, less than a second, the same dialog is shown again, this time without the USB camera. (second image) There have been no actual hardware changes. I can then click "allow" again and the *integrated* camera works, i.e. not the desired camera. So, two questions, really. First, what just happened? Did Firefox try to control the USB camera, find that it couldn't, and redisplay the dialog showing only the "controllable" option? Second, my desired endpoint here is for the web site to use the USB camera. How do I achieve this? I can easily do this with Chrome but I like Firefox. TIA.

Asked by pete103 1 day ago

Last reply by pete103 9 hours ago

FF wont work properly on "accessmyaccountonline" (Citizens).

Allows me to login and presents data fine. Go to "cash in" rewards and there is a box to check on last step to certify you agree to terms and conditions. Have had no prob… (read more)

Allows me to login and presents data fine. Go to "cash in" rewards and there is a box to check on last step to certify you agree to terms and conditions. Have had no problem doing so for 2 yrs + or -.......wont allow box to be checked now. Citizens help line was unaware of any problems and suggested I try another browser. Sure enough I down loaded chrome and all was well. Thanks for what you all do with and for FF. BTW I'm on 109.0 at this writing and there are other "buttons" that don't work either on same site like return home but those are not showstoppers. My rewards cash is !!

Geoff Valentine

Asked by hemichally 8 hours ago

Login problem

Dear Sir/Madam, Since a few days ago I can no longer log in to my mail account using Firefox version 109.0. It works perfect if I use Microsoft Edge but Firefox is my fav… (read more)

Dear Sir/Madam,

Since a few days ago I can no longer log in to my mail account using Firefox version 109.0.

It works perfect if I use Microsoft Edge but Firefox is my favourite.

The mail account I refer is: https://www.mail.com/ When I open mail.com the page opens normally but there is no login-boxes for user and password. Is this something Firex can fix? Or is it me who don't understand how it works?

Best regards Jan Danielsson

My mail adress is: jan.danielsson@cheerful.com

Asked by jan.danielsson 8 hours ago

FIREFOX NOT WORKING PROPERLY

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AN… (read more)

BROWSER LOOKS DIFFERENT. CANNOT KEEP BOOKMARKS,EXTENSIONS OR ANY FORM OF APPS. ONCE I CLOSE THE BROWSER AND SIGN BACK IN EVERYTHING I FOUND AND THOUGHT I SAVED IS GONE AND i HAVE TO FIND THEM AGAIN. THIS INCLUDES THE BOOKMARKS MENU, BOOKSMARK TOOLBAR, OTHER BOOKMARKS, EXTENSIONS, EVEN CUSTOMIZE, ETC. EVERYTHING.I HAVE LOST EVERYTHING I SAVED ON FIREFOX FOR YEARS. THIS HAS BEEN HAPPENINGTO ME FOR DAYS CAN SOMEONE HELP ME FIX THIS PLEASE?

THANK YOU,

MJR3ME@FIREFOX

Asked by mjr3me@firefox.com 13 hours ago

Need help reverting to Firefox 108. I can install it no problem, but don't understand how to get all my settings back that 109 removed.

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upse… (read more)

Firefox 109 is horrible and I am trying to revert to 108. I have the "Old Firefox Data" file, but have no idea how to get ALL that info back into 108. I am so very upset and frustrated right now! So much wasted time. I cannot believe Mozilla did this to us with no warning!!!!!!!! I have seen some articles on how to get the info back, but I don't really understand them. I am relatively computer-savvy, but I definitely do not understand how all this works. Some "Firefox for Dummies" at this point would be greatly appreciated. I am on a PC using Windows 10 professional 64-bit with automatic updates so it's current.

Asked by ElegalEyes 18 hours ago

Last reply by ElegalEyes 15 hours ago

Ad income for FireFox

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts." I just wanted to know if Mozilla is p… (read more)

Regarding the sponsored ads in the new tab screen, the help link states, "Mozilla is paid when users click on sponsored shortcuts."

I just wanted to know if Mozilla is paid for each click or for each unique click. If I click it 100 times on the same computer, does Mozilla get more income than if I were to only click it once?

Asked by Bard 19 hours ago

Last reply by Bard 17 hours ago

Saved logins are all gone

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected… (read more)

I saved my login information for several accounts in the Firefox (desktop) built-in password manager. Then I got Firefox on my phone, found out passwords aren't protected as well on the mobile version, so I turned off sync then removed them from my phone. Later I turned sync back on thinking that it would just sync my tabs and, if it did do anything with passwords, it would copy my logins from my computer to my phone instead of removing them from my computer. That was yesterday, today I needed one of those passwords (randomly generated so I don't remember it) so I went to my saved logins on desktop and they were all gone. Is there any way to recover them?

Asked by Detroit_yeet 22 hours ago