Firefox Community Forum

I tried to update from Mozilla VPN v. 2.36 to v. 2.37 by clicking the Update button in the message I received. I did not shut down the old version first. When I received the "old version is running" message, I clicked the "automatically close app" selection. All seemed to be going well until a message popped up saying "The feature you are trying to use is on a CD-ROM or other removable disk that is not available. Insert the 'Mozilla VPN' disk and click OK." When I clicked OK, a message said "The path " cannot be found. Verify that you have access to this location and try again, or try to find the installation package 'MozillaVPN.msi' in a folder from which you can install the product Mozilla VPN." I found the folder containing the MozillaVPN.msi file, but when I use it to restart the installation, I end up with the same error message. If I click Cancel instead of OK on the "Insert the disk" message, and error message pops up saying "The older version of Mozilla VPN cannot be removed. Contact your technical support group." Now my old version is gone, but I don't have a new version to use. What should I do now?

There is a program called TENS (Attached image) that is used by the Dept. of War that was developed by USAF. I would love to have a Firefox version that does the same thing on a bootable flash drive. I would use this only for banking, medical, IRS, SSA, etc. I am sure others would like it for different reasons, so include a statement to users that IP only log file is generated and state that this is for security/quality control/legal accountability of Firefox purposes and that this data is saved on your server.

I want to access Nectar but I keep getting this message Please update your browser settings. How exactly do I do this? bold text Uh-oh! Your current browser settings won’t let our site run properly. To take part fully and earn rewards without issues, please update these settings: 1. 🍪 Allow cookies

First-party cookies are needed to keep you signed in and save your preferences. 2. Enable JavaScript

This is required for surveys, rewards and key site features to work. 3. 🧩 Allow essential scripts

These help the site run securely and reliably, including tracking progress and rewards.

Note for iOS users: If you use iCloud Private Relay, you may need to disable it.

You can update these directly in your browser by going to Settings, then Privacy or Security. Once updated, refresh the page to continue and enjoy the site.

Question on how to access split view. I looked under VIEW and other tabs, it is nowhere to be found.

Also I have difficulty making payments on my county tax site, had to switch browsers. This happened with Fidelity also, their rep recommended not using Firefox.

Anyone else having issues with facebook reels/videos not loading?

In my feed, most of them just show a black frame and if I click on them, the screen goes black also.

Hello all

 Firstly I have been using Firefox for about 2 decades and it has always worked perfectly - you can take a bow.
Now for my problem
I have been using Firefox for internet banking for many years without any problems - the usual login, password ans secret questions. Just after Xmas my bank updated it's website and suddenly nothing works. I was told that it now only works on Chrome and NOTHING else - not Firefox, Edge or anything else. I am able to log-in but can't see my account balances or perform any other functions - it just jams up to the point that I even have trouble closing Firefox.
I use Firefox exclusively because I don't trust Chrome or Google - they are just a massive data collection/sharing operation. I have Chrome Mask installed but it just doesn't make any difference.

 Is there anything that I can do or add-on to over-ride this problem?

I am running Mint Linux 22.2 with Firefox 151.0.1

Hello, I somehow have gotten a slimmer sidebar that is attached to my bookmarks sidebar on the left. I can't get it to disappear without losing my bookmarks at the same time. When I re-open bookmarks it has this sidebar again on the side. Is it possible to get just this slim bar to go away? Thank you

Hello, Im using localized (Lithuanian) version of Firefox. Several updates back, Firefox started including russian and Polish in preferred languages by default. Personally i know how to remove those for myself. However, since im managing around 300 computers in a school. This starts to become an issue. In Lithuania we only have one official language. And when pages in a school start opening in foreign (russian) language this starts to be quite annoying. I would love to keep using Firefox but i need help.

I already signed in with my account, but it still pop up this:"

fire fox keep pop me this: This profile was last used with a newer version of this application. Please create a new profile.

Firefox shutdown and updated automatically and now I have lost entire previous session, all tabs, and all bookmarks. I have reviewed all Firefox support to no avail. Nothing has worked.

While I can make the website text bigger, I can't make the menu items bigger. I have to lean in, shut one eye, and then I can squint to see the text on my big screen. On the Mac screen, it is too small to read. Enlarging the text on the Mac screen doesn't enlarge the menu items.

Mozilla can help by figuring out a way to allow the menu items to be enlarged, perhaps when the screen itself is enlarged?

Every time I boot up my computer firefox spams all of my previously opened tabs on my main screen. Due to the nature of my work, many of these windows are irrelevant to my work the following day. The only setting I can find to disable this behavior is already toggled off. Is this a bug? It's becoming really frustrating to close a billion windows every day when I come in to work.

I'm using the firefox instance packed in with Fedora, I believe it's a system package, not a flatpak.

When I allowed your latest update to happen ALL MY BOOKMARKS WENT AWAY! Can you restore them for me? I am 95 years old and don't do this stuff well. Otherwise, tell me how and I will try.

I would like to know what will happen with the VPN when the 50 monthly GB has been reached. Can we buy more?

Many thanks Oumesh Sauba Great supporter of Mozilla