Login to e-mail address failed
Yesterday when I used the mail it worked all day, but today when I opened the app appeared a login failed screen, and I can't login no more. What could be the problem … (read more)
Yesterday when I used the mail it worked all day, but today when I opened the app appeared a login failed screen, and I can't login no more. What could be the problem ?
Thunderbird
Thunderbird open only certain links
I have this problem. One of my customers receives an e-mail from a governament branch every month. In this e-mail there's an hypertext link that they have to click in ord… (read more)
I have this problem. One of my customers receives an e-mail from a governament branch every month. In this e-mail there's an hypertext link that they have to click in order to get to a web page where they will download a file. If you click on this link nothing happens, if you right click and try to copy the address nothing happens as well. On the other hand on the same e-mail there's a link to the site of this governament branch. This link works without any problem. I have tried to forward this e-mail to another program and there the link works. I have tried a lot of solutions (I made sure to have a default browser, that there are no HTTP HTTPS default programs set in thunderbird and a lot of other solutions). Note: if you hover over the link that doesn't work, in the bottom left corner of thunderbird nothing appears, while if you do the same with the working link the same link appears. What should I do? (sorry for my english, it's not my first Language)
Two messages disappeared from my Inbox (gmail imap) after I responded to a warning about threads (an option I do not use) and I see them in All messages
I would very much appreciate anyone's assistance in resolving the following problem. Yesterday, I received two messages in my Thundernird gmail Inbox (imap) - I even repl… (read more)
I would very much appreciate anyone's assistance in resolving the following problem. Yesterday, I received two messages in my Thundernird gmail Inbox (imap) - I even replied to one of these (and I have the mail in my Sent messages quoting the original mail). I saw a warning at the bottom of Thunderbird about messages no longer showing in thread (or something like that) and I hastily (and obviously stupidly...) responded positively to that (thinking that it is no issue since I do not use the threaded view in Thunderbird). After a while, these specific two messages disappeared from my Inbox (and although I see them in All messages I cannot copy / move them to Inbox). In the web view of my gmail, the thread is full including the missing messages but I cannot download them again. I forwarded the messages to myself, but I need to understand what happened (and how it could possibly be undone) so that I avoid being so stupid in the future. Thanks in advance for any ideas.
Sending small message, but get "The size of the message your are trying to send exceeds a temporary size limit..."
I'm trying to send a small (a few paragraphs of text) message to a list of email addresses (sending it 'To' one of my email addresses, and 'Bcc' to everyone in my list). … (read more)
I'm trying to send a small (a few paragraphs of text) message to a list of email addresses (sending it 'To' one of my email addresses, and 'Bcc' to everyone in my list). I get the error about the size of the message exceeding a temporary size limit of the server. But... if I send the same message to only one or two people then it sends fine. Mailing the same list of addresses in the same way has worked fine up until today. My suspicion is that it's a problem relating to one of the recipients. I understand that the message is coming from my email provider, but does Thunderbird store any logs anywhere which might have any further information about the error?
generic icon in task bar after update
Hi, just noticed that after the update to TB 60.6.0 the usual and well known blue icon I had pinned to my task bar (Win10) was replaced by a generic one (see attachments)… (read more)
Hi, just noticed that after the update to TB 60.6.0 the usual and well known blue icon I had pinned to my task bar (Win10) was replaced by a generic one (see attachments). when I unpin this new, generic icon and re-pin TB from its install directory, the blue one is back. I know this is just a minor, cosmetic problem but did anyone else observe this? Thanks.
problem with IMAP accounts
Hello This is almost the case at all stations in the company. Employees sometimes report me missing emails from Sent or INBOX folders. Mails are not deleted or moved. Aft… (read more)
Hello
This is almost the case at all stations in the company. Employees sometimes report me missing emails from Sent or INBOX folders. Mails are not deleted or moved. After logging in to the WebMail (by Web browser) service, emails are visible in individual boxes. The problem is solved by removing the account from Thunderbird, deleting the IMAP Mail directory, setting and synchronizing everything from scratch. Such situations are happening more often.
Please, solve the problem
How can I burn a CD when the "burn" function remains faded out?
When I load a blank CD, it does not show on the desktop. Hence there is nothing to which I can drag-and-drop a file that contains music which I want to burn to the blank … (read more)
When I load a blank CD, it does not show on the desktop. Hence there is nothing to which I can drag-and-drop a file that contains music which I want to burn to the blank disk. Once or twice I have found a menu that contains the option "burn", but it is faded out and therefore inaccessible. To eject the blank disk, I have to restart the computer.
how can I reinstall my outbox file folders and their content?
I have inadvertently deleted my outbox file folders and content. How can I reinstall them. My internet provider is requesting restore of emails on the date of action to… (read more)
I have inadvertently deleted my outbox file folders and content. How can I reinstall them. My internet provider is requesting restore of emails on the date of action too. I was advised by them to ask you as third party.
The recent update broke Thunderbird.
The update that dropped a few days ago just automatically installed today. (No complaints about autoinstall.) With the new update, Thunderbird opens and allows me to view… (read more)
The update that dropped a few days ago just automatically installed today. (No complaints about autoinstall.) With the new update, Thunderbird opens and allows me to view one message, but it won't change to a different message. If that first message happened to have an attachment, it won't open the attachment. I try to have it close and reopen with addons disabled, but it freezes (or at least closes the UI but stays running in the background so it can't reopen). How do I fix it?
1GB hidden cache folder - mac
CCleaner finds ~1GB in /users/[me]/Library/Caches/Thunderbird/Profiles/[my default profile/Cache The contents of this Profiles folder are normally hidden, but if I unhide… (read more)
CCleaner finds ~1GB in /users/[me]/Library/Caches/Thunderbird/Profiles/[my default profile/Cache
The contents of this Profiles folder are normally hidden, but if I unhide them, I see lots of folders and files in the [my default profile] folder. In there, the "Cache" folder has ~1GB of files with all dates in 2017 (there is also a "Cache2" folder that seems to have recent files). In TB, cache is limited to 350MB, which is about what the "Cache2" folder is, but that clearly is not affecting the contents of the "Cache" folder.
Question: I am guessing that my TB is using the Cache2 folder for its cache (is this the normal place for the TB cache?] - since the "Cache" folder with the 2017 dates is very large, I'd like to get rid of it if there are no negative consequences. Is that OK, even though it is in the [my default profile] folder in this location?
Note: I would probably not let CCleaner do this, out of an abundance of caution. Running TB 60.5.3.
Thanks
how to retrieve drafts folder contents
I am using Firefox ESR, version 52.9.0 on a Windows Vista PC. I had a drafts folder with 30 or 40 messages in it. Recently I was asked to compact it or so I think. This p… (read more)
I am using Firefox ESR, version 52.9.0 on a Windows Vista PC.
I had a drafts folder with 30 or 40 messages in it. Recently I was asked to compact it or so I think. This process ran, but where are my draft messages? The drafts folder is empty.
I am now rebuilding my global database in hopes my drafts messages will somehow reappear.
Thanks for your help.
Not recieveing emails and keep getting error message that there is a time out
Error message: Connection to server sqnj- stjr.accessdomain.com timed out have tried to follow the web help but still not wokring. Please contact me on ... or ... to help… (read more)
Error message: Connection to server sqnj- stjr.accessdomain.com timed out
have tried to follow the web help but still not wokring.
Please contact me on ... or ... to help
edited out phone# and email from public and search/spam bots view as this is a public forum and not a private ticket system.
After making copy of Google data per recent message from them, cannot log into server into Thunderbird.
Unable to log in even after changing password as instructed. Cannot locate anything else wrong but gmail will still not load to my Thunderbird software. What happened? … (read more)
Unable to log in even after changing password as instructed. Cannot locate anything else wrong but gmail will still not load to my Thunderbird software. What happened?
Wrap long lines of received html mails
It seems it's not working anymore, I have tried to insert this in my userContent.css but it doesn't work /* Avoid annoyingly long lines */ body { max-width: 100%; } p… (read more)
It seems it's not working anymore, I have tried to insert this in my userContent.css but it doesn't work
/* Avoid annoyingly long lines */ body {
max-width: 100%;
} pre {
max-width: 100%; white-space: pre-wrap; /* CSS 3 */
}
Also tried this body {
max-width: 50em;
}
pre {
max-width: 50em; white-space: pre-wrap; /* CSS 3 */
}
I am not sure if TB is reading my userContent file. In any case my goal is to have word wrap incoming HTML messages.
Draft messages to group addresses disappear when edited
Data loss error with Thunderbird Drafts folder. Thunderbird - Write email with group address. Save as draft. Appears in Drafts folder. Edit email without closing it - sav… (read more)
Data loss error with Thunderbird Drafts folder.
Thunderbird - Write email with group address. Save as draft. Appears in Drafts folder. Edit email without closing it - save as draft again - works as expected - Message box with green progress bar opens & closes, draft appears with updated time. Go to drafts folder, edit draft, save as draft - message disappears from Drafts folder!
Further details: Open from Drafts and edit - note that TO: address changed to Staff2019 <> This happened before 60.5.2, but the emails saved anyway. They would not send because of invalid recipient address, so sender could simply set the recipients when ready to send. Same process with a single email address (not a group) - works properly. Edited - save as draft - updated email arrived in Drafts. Not tested with a single invalid address.
Noted since ver 60.5.2, still happens in 60.5.3, and still happens after update to Thunderbird 60.6 (32 bit) This is on a system using Exquilla to work with Microsoft Exchange server. The draft is removed from both the online webmail Drafts and from the local client Drafts folder. No error message or warning.
I have a screen shot - but the upload may not work, still spinning...
Many thanks for any help or news of a future fix. Agnes
inconsistent fonts
Hi, I have changed all of my font settings in global options to the same font "courier new" and everything looks as intended when I compose an email until I sent the emai… (read more)
Hi,
I have changed all of my font settings in global options to the same font "courier new" and everything looks as intended when I compose an email until I sent the email. After this, if I look in sent item and its a different font, possibly Calibri. If I click 'forward' the formatting goes back to when i composed it and I everything changes back to Courier New. The sent emails as courier new shows in Gmail as courier but in Thunderbird on another computer it shows as, possibly Calibri or similar font.
Is it possibly to bring continuity to the fonts settings?
Thanks Sm
What is the resolution for not connecting to server? 13 email accounts with 5 different servers
I've gone through the troubleshooting checklist and it did not work.I have 13 email accounts with 5 servers. None of them work now. They used to.
How can I archive emails while offline?
The primary reason I started using Thunderbird recently was so that I could read and respond to email while offline because I have intermittent internet access. I current… (read more)
The primary reason I started using Thunderbird recently was so that I could read and respond to email while offline because I have intermittent internet access. I currently access email via IMAP and have set account settings to synchronize all folders locally. This setup has enabled me to compose and delete emails while offline. However, I am not able to archive them while offline. I believe this is because archiving in Thunderbird involves moving the email into a different folder, and this event is not queued.
I can imagine several methods which might allow me to archive emails while offline:
- Move my archive folder to a local folder.
- Move both my inbox and archive folder to local folders.
- Change a setting I don't yet know about.
- Install an addon I don't yet know about.
Which of these methods will allow me to archive emails while offline?
office 365 email folders
Hello, I just switched my account to Office 365 but I cant see to have my folders show up in my Mozilla email. I can see my folders in the Advanced Features under Manag… (read more)
Hello, I just switched my account to Office 365 but I cant see to have my folders show up in my Mozilla email. I can see my folders in the Advanced Features under Manages folder Subscriptions. I mark all the boxes and press Subscribe but nothing happens.
Please let me know what you suggest.
Thank you!
Arthur T
My program downloads old messages from the IMAP server as new. Sometimes the messages disappear and after restarting they are downloaded anew.
Hello, dear forum users. From time to time, when synchronizing with the IMAP server, messages from 3 years ago are downloaded as new messages. My WP.PL mail service provi… (read more)
Hello, dear forum users. From time to time, when synchronizing with the IMAP server, messages from 3 years ago are downloaded as new messages. My WP.PL mail service provider thinks this is the fault of the Thunderbird mail client. It also often happens that after running thunderbird, the folder of received messages or some other synchronized subfolders disappears. It helps to close and restart Thunderbird. I use the default settings in the program and I don't know what I can change so that these problems don't return. I use version 60.5.1 (64bit) on Linux Ubuntu Xenial.