Thunderbird Support Forum

I must change e-mail providers in the next few days. GoDaddy POP servers would keep messages until deleted. It was convenient to use desktop, laptop, even sometimes tablet, and recent messages would be available from any machine.

GoDaddy ended that service and I must move to another provider. The one I have chosen deletes messages from the POP server immediately when they are downloaded.

I must sometimes have access to work mail when away from the desktop.

I already have Tbird set up on both machines. If I keep my work messages in a local folder on the desktop, can I simply copy that local folder to the laptop?

I would then connect the laptop to the POP server while travelling, and move messages to a different local folder, from where they could be copied back to the desktop.

Will that work?

Is there an even easier way?

I have both ImportExportToolsNG and the full set of tools in Tsai's EagleFiler. A bit of experience with each.

After a recent upgrade of Thunderbird, I am getting the following message: "A unique identity matching the From address was not found. The message will be sent using the current From field and settings from identity ------------" In addition to no links being "live" in received messages that are in my Inbox, there are no longer options available to "reply" or "forward" etc.!

I haven't a CLUE how to troubleshoot this and have never had this problem before in the 3 years I've used Thunderbird?

I attempted to move the Trash folder to a different position in the list of folders without using the tool provided l to do that. I clicked and held on Trash to reposition it and when I had it in the position I wanted I let go. Trash became a sub-folder of Junk. How do I undo that.

HowieB

When i receive some emails, i can see only a part of the first line. But at view page source i can see the whole text?? Why is this problem and how can i fix it???

Thank you in advance.

I have been having difficulties with Thunderbird account definitions for 6 months. I didn't recognize it as a definitions problem because I hadn't made any Thunderbird changes. I finally have all but 1 of my 5 email accounts working... but, my now-working Gmail account has a lot of extraneous folders (like multiple trash bins, etc; see attached).

Gmail shows 2 lists of incoming email: "Inbox" and "All mail". The "Inbox" folder is incomplete, most recent email shown is from last August; the "All Mail" folder appears to contain a complete list of emails for the Gmail account.

Can I get rid of all the extraneous folders? How?

I have had TBird for over 20 years and it has been mostly trouble free. My T/B supports five email accounts with the same ISP (Bigpond.com). They are all configured for POP operation and have the same server settings. Since Wednesday, one of the email accounts will not send, but returns this error.

Sending of message failed. The message could not be sent using Outgoing server (SMTP) smtp.telstra.com for an unknown reason. Please verify that your Outgoing server (SMTP) settings are correct and try again.

The smtp settings are the same as the other four working accounts. I can even use one of the other smtp account setting and I still get the same message. I have tried the alternative smtp ports (465 instead of 587) but it doesn't help.

I have many emails in this account and I would not like to lose them. So if there is a way that I can save all of the account folders off line , delete the account and then set it up again it might help. Any suggestions welcome !

prior to 91.4.1 when mistyped a TB pw, it would present a form with 3 choices, one of which would allow me to enter it again.

now it says "... unknown user name or bad password", when i click ok, it just goes away and i have to kill TB and start over.

i have 3 email accounts in TB so this means i have to type 6 passwords [3 for get and 3 for send] to recover from this one typo.

this seems to intermittent and more likely on one of the accounts.

what changed in 91.4.1 to cause this?

Hi One of my older laptops has v. 45 on a MacBook which has Snow Leopard 10.6.8

I recently changed web hosts keeping the same server settings except for the inbound and outbound setting. I notice in my profile mail directory that the name didn’t change to the new host. However all mail is there from the old and new host.

Is it safe to leave the directory name alone or should I set up a new mail account which would hopefully yield two directories?

Note that up until last week, Thunderbird has been working flawlessly, and I appreciate having it. Last week, however, it started to be slow and constantly downloading messages.

When it's acting slow, the status bar at the bottom says: Downloading message X of Y in INBOX...

When it is slow; X is always larger than Y. For example, right now it says, "Downloading message 2223 of 1270 in INBOX".

Eventually; it will catch up, and the constant downloads will stop, but then they will start back up again a little later with the same issue. I believe the second number (1270, in my case) is always the same.

This is on Thunderbird 91.5.0 (32-bit) on Windows 10 connected IMAP to a Gmail account.

Any ideas?

Thanks.

I understand that there are few Thunderbird developers, and I appreciate what you do.

My suggestion is to add a handler for the Windows system wakeup from sleep message that would read messages (refresh inbox) when waking from sleep.

This would ensure that messages are read when waking up from sleep. Currently, it is necessary to click Get Messages as a manual separate step after waking a computer from sleep.

I would do it myself if I knew how to build Thunderbird and how to search and edit its source code, but unfortunately I do not have knowledge of these matters myself, nor the time to learn them.

Please.

Prior to 91.5.0 I could create an email, paste text and print, then cancel the email. No more. It was a great fast way to print screenshot grabs from Firefox since Thunderbird is always open. Saving as draft doesn't work.

Now I have to send an email to myself to print it.

Because GoDaddy is using Microsoft now, my mail account is switching to IMAP. I was hoping this would be as simple is changing a server setting on my existing account, but no.

After creating a new account in the past with POP, all I had to do is dive into the Library directory and copy all of the files and folders from the old account to the new. Worked perfectly.

This is not working. I quit Thunderbird, copy the files, fire up the program and the IMAP account is back like it was.

One of your support articles stated that you can drag and drop folders from one account to the other in the program, but that isn't working.

How do I accomplish this?

I'm using version 91.5.0

Some e-mails I am sending out of Tbird are not arriving at their destination. I noticed this last week. I have been using Tbird for many years, have not changed anything.

I don't get any kind of rejection message.

Other messages I send arrive fine. Test messages to myself arrive. But I have -- for example -- been unable to post from Tbird to my listserv.

I have sent control e-mails out of my provider's webmail (rcn.com) and they arrive, but comparable e-mails from Tbird do not. RCN says they think the problem is in Tbird.

Account settings are sending (as always) to RCN's smtp address.

I have nearly 1,000 folders for e-mail, and keep up a constant, and heavy e-mail correspondence. The filters I have created send new mail to the proper folders, but most of the time that new mail does not increment the bolded new, unread e-mail count for those folders, so I have not idea there is new e-mail unless I click on each folder, in turn, through all 900+ folders.

How can I get new mail in the various folders to be added to the bolded count of unread e-mail in those folders?

Before anyone mistakes this problem as a "default FROM" issue, it's not. Please read

I have contacts with multiple eMail addresses. No matter how I order those addresses in the contact's Addressbook record, when I create an outgoing eMail and start to type in an address for any of those contacts, once I enter enough letters to have TBird narrow the display down to that one contact, the eMail addresses are presented to me in alphabetical order even if I have manually ordered those eMail addresses in that contact's record non-alphabetically. Even if I "star" the first address (to make it the primary), the eMail choices in the outgoing eMail are always displayed alphabetically.

As an example:

John Smith's contact record shows three eMail addresses: ccc@gmail.com bbb@yahoo.com aaa@mac.com

When I create an outgoing eMail to John Smith (let's say he's the only "john") and either type "john" or "ccc", the suggested eMail addresses always appear as: aaa@mac.com bbb@yahoo.com ccc@gmail.com ...with the first address highlighted even if John's primary address is "ccc@gmail.com".

Suggestions welcomed. Thanks.

I am seeing odd behavior recently after upgrading to 91.5.0

I will have my inbox open, I will click on a message subject, hold the CTRL key down and click on one or two other messages till they are all selected - then, holding the mouse button down, I will drag those messages over to the left hand pane and drop them into another mailbox folder. I have been doing this for decades.

Suddenly, when I move my mouse, with the highlighted message(s) 'attached' - to a mailbox folder, the mailbox folder opens immediately and I lose my selected messages and cannot drop them into the folder

It doesn't happen on every drop - but enough that what should have taken me 2-3 minutes this morning to clean out a weekend's worth of inbox has now taken me 10-15 minutes because I'm so frustrated at having to try 3-4 times to drop messages into a folder!

Is there some new configuration that I need to set to *not* open the folders just because I'm hovering over them with the mouse button held down?

In the past few days, thunderbird has developed problems: A) The delete folder on my principle email account has disappeared as well as on the web mail which is under talk talk. B) in the past two days two sent email items have failed to record in the sent folder, have had to be recovered from web mail C) The whole of the task bar above the inbox enabling, write - addresses and such has disappeared Advice to an absolute novice would be appreciated