Thunderbird Support Forum

I'm a long time user of Linux Mint. Now on 20.3 and Cinnamon desktop. Also a long time user of Thunderbird. Now in version 91.8.1 Always used the "allow insecure apps" in my gmail account settings and used normal password stored in Thunderbird. Google urges to change the authentication method to oAuth2. Tried everything to no avail. Always "authentication fails when connecting to imap.gmail.com" Cleared all cookies, allowed them, deleted all saved passwords, followed all published advise I could find, and nothing. Then I made a brand new profile pointing to an empty dir and entered my gmail address and checked everything. Same result. In despair I installed Evolution and all run fine at the first try. Should I really give up on Thunderbird? Thanks in advance for any help!

Hello,

I've started using Thunderbird with my new ProtonMail account, because it's very useful for dealing with large numbers of emails.

However, something odd has happened. Some emails are showing as having been received very recently, despite them arriving in my inbox about 6-8 years ago. It isn't all emails, just a few (unless there are more that don't stand out so conspicuously - there are about 80k of them lol). And as you'll see in the screenshots, it's not like the date isn't recognised. It has the original date there, somewhere, but it still messes up.

Also, it's fine when I use the PM website to check my emails. It's just in Thunderbird.

I'll attach some screenshots to show you what I mean.

Thanks

Aqui1a

As per the subject.

I've got long list of folders and subfolders. Trying to create a saved search to show the tagged/important stuff, but I can't select the top level to tick the lower level folders and ticking all folders would be rather time-consuming.

Please tell me there's some obscure solution that makes this clunky interface at least somewhat usable?

Hi! Is it possible to have some sort of counter to next events on the calendar? Something like this

I've already searched for extensions

I have several filters configured on thunderbird to move email to local folders. Two of these filters are not working right, but were working fine in the past. One filter has the configuration shown in the attached file, filter name Zeek-caseyjones. The other filter has the configuration shown in the other attached image, filter name PaoloMail. I send an email to pgaltieri@gmail.com with subject "caseyjones test". I expect this email to end up in the local folder named PaoloGaltieri, instead it ends up in the local folder Caseyjones. Now the Zeek-caseyjones filter is before the PaoloMail filter but this shouldn't matter. The email I sent does not include "[Zeek]" in the subject hence the Zeek-caseyjones filter should not get run. So what is going on?

Paolo

Recently (past 2 weeks) it takes a very long time for an email message to "send". Once in a while it will be almost normal speed but it might take as long as 20 seconds or more to send. Incoming seems fine and everything else seems to be working. My gmail a/c is very fast as are all other sites when loading. Has something happened recently that would cause this? Thanks so much for your help. mac a.

The system is Fedora 35, the Thunderbird level is 91.1. This is an upgrade from FC32. I was unable to upgrade using the normal Fedora upgrade process so I created a new install into a dedicated root directory. Normally the home directory is a separate partition. In order to have the user ids and group ids match theose in the home partition new users were created to match those ids in the home directory. When this was completed the new install /home was deleted and the fc32 home partition mounted on /home. Additionally /etc/fstab was updated to support mounting on reboot. Evetything worked as intended. All directories and files were accessable. Thunderbird e-mail config and e-mail history came across as intended. The only thing that did not come across were the calendar entries and calendar functions. Additionall the calendar is locked out, no new entries can be created. All the options in the options bar are greyed out. There are no calendar options in e-mails. The calendar appears but is totally 'dead' for a better description. The above is also true for tasks. I assume this is a residural from brining the calendar through multiple levels without going thourgh level upgrade scripts. I have removed lightening and I have removed and installed thunderbird; neither of these had any effect. A vialble option is to erase the calendar entries from .mozilla and start fresh. I am assuming this would rebuild the canledar on restart. I am uncertain how to do this. I do not want to erase the e-mail history.

While browsing e-mails, e-mails open and when the e-mail has no photo attachments, the program behaves normally, the messages are loaded quickly. When the message includes attachments in the form of photos, various jpg, png formats, the program hangs for a moment, about 10 - 25 seconds, it happens only in the case of e-mails containing photos. I have 4 computers with the same configurations, with the same program, the same configuration, the same windows 10, the settings are the same on all computers, the same account type (POP3), the same e-mail end, and stranger the problem occurs on 2 computers and on the other 2 no, on the other 2 they have the same email with the photo message, the email is loaded very quickly, on the other 2 you have to wait as I wrote above until they are buffered, and the other 2 computers open the message preview in the same way, I couldn't find anything about it in the help, please help.

Recently I installed the new Kubuntu 22.04 with the new thunderbird. It no longer opens browser links (at least it opens some, but most it doesn't).

I tried opening it in the console and got the following - the first parts when thunderbird opened and the last lines when I clicked on a link in an email message. The web address that it claims doesn't exist does, in fact, exist.

I've looked up all the help, suggestions about config.editor etc .... but none of it sees to work.

john@john-asus:~$ thunderbird [calBackendLoader] Using Thunderbird's libical backend [LDAPModuleLoader] Using LDAPDirectory.jsm [MsgSendModuleLoader] Using MessageSend.jsm [SmtpModuleLoader] Using SmtpService.jsm console.debug: "Trying to load /usr/lib/thunderbird/libotr.so" console.debug: "Trying to load libotr.so from system's standard library locations" console.debug: "Trying to load libotr.so.5 from system's standard library locations" console.debug: "Trying to load libotr.so from system's standard library locations" console.log: (new Error("Cannot load required OTR library", "resource:///modules/OTRLib.jsm", 109)) console.debug: "Successfully loaded OpenPGP library librnp.so version 0.16+git20220124.f06439f7.MZLA from /usr/lib/thunderbird/librnp.so" console.debug: "Found 0 public keys and 0 secret keys (0 protected, 0 unprotected)" console.debug: "Successfully loaded optional OpenPGP library libgpgme.so.11 from system's standard library locations" console.debug: "gpgme version: 1.16.0-unknown" console.warn: services.settings: thunderbird/hijack-blocklists has signature disabled IPDL protocol error: Handler returned error code!

1. 1. 1. !!! [Parent][DispatchAsyncMessage] Error: PClientManager::Msg_ExpectFutureClientSource Processing error: message was deserialized, but the handler returned false (indicating failure)

IPDL protocol error: Handler returned error code!

1. 1. 1. !!! [Parent][DispatchAsyncMessage] Error: PClientManager::Msg_ForgetFutureClientSource Processing error: message was deserialized, but the handler returned false (indicating failure)

env: ‘https://www.mimuw.edu.pl/wspomnienia’: No such file or directory

Many times when I delete an email in my Thunderbird mailbox it also deletes the email above it at the same time. Anyone have any suggestions it would be appreciated. Thanks

Since latest update:

If I receive an Excel spreadsheet (either .xls or .xlsx) or a Word document (.docx) as an attachment in Thunderbird it will only open in Read Only mode. There is no way to give permission to open/view. I can save it & then open and it is fine but I cannot simply open the attachment directly without it being in Read only mode. I cannot uncheck the Properties "Read Only" check box because it is greyed out.

Similar problem applies to jpegs where you can't rotate the opened attachment (ie this opens in a kind of non-editing mode too)

The yellow security "Permission" bar that one clicked to "accept/view" is no longer appearing. (Sorry I don't know what to call this function or how to properly describe it)

Something seems to be preventing this yellow bar showing so I cannot click to "give permission to edit" or "accept the content" or whatever the appropriate permission/acceptance is

Is this a config issue ?

This problem does not occur if opening from webmail or Windows Live Mail, it applies only on Thunderbird.

Same issue on Windows 7 (yes I know it is not supported) and Windows 10. I have Thunderbird 91.9.0 (release update channel) on both (Two laptops).

I have several email accounts and the issue occurs with any email account and whether POP3 or IMAP. Also with Word/Excel/jpeg attachments to emails stored in Local Folders which used to open fine.

This problem has only arisen following latest update (91.9.0).

I have tried opening in Troubleshoot (Safe) Mode with add-ons disabled and the problem still exists.

Can anyone tell me what to do about this please ? How can I make Thunderbird allow direct opening of an attachment in normal editing mode as it used to do ? How do I get the yellow bar back please ?

What, if anything, do I change in config editor to make the yellow bar reappear ?

Would appreciate help please as this is giving me a major headache & upset

Thanks

Hello, all.

Ever since I upgraded Thunderbird to 91.9.0 (64-bit), it has been freezing consistently and repeatedly - upon startup, and every 30 minutes, it freezes for approximately 5 minutes and 40 seconds. Then it unfreezes and works fine. But then 24 minutes and 20 seconds later, it freezes once again, going "Not Responding" in Windows 10.

When it freezes, Thunderbird uses 12-16% of my CPU, and memory usage steadily climbs, going up 0.1-0.2Mb each second, and goes back down to normal on the unfreeze.

Now, what have I done? It still happens in Troubleshooting mode. It happens in Troubleshooting mode while Windows is in Safe Mode With Networking. Adding an exception in my antivirus (NOD32) did nothing, as did turning off Allow Windows Search Messages in Advanced. Turning off Check For New Messages in Account settings does nothing. Nothing consistent shows up in the Error Console either, but I'm not a coder, so don't really know what to look for.

Ideas?

Thanks.

I have Thunderbird installed on my laptop. The sent messages appear correctly in the sent folder on my laptop, but when I go to my other devices, they aren't there. I can get all my inbox messages on each device (phone and desktop), but not the sent messages. I checked the settings, and they all seem to follow the correct IMAP protocols from my email service provider (Sonic.net). Does anyone have any idea what could be wrong? Thanks!

All my devices are using Mac OS 11.6.5 or newer.

On my Taskbar I frequently have several minimised pages in both Thunderbird and Firefox that contain multiple tabs of open emails and open webpages respectively. When I want to reopen a page I can click on the appropriate icon. If in Firefox I click on the closure X by mistake I get a warning: 'Confirm before closing multiple tabs'. I get no such warning when I make the same mistake in Thunderbird and can find I have lost several tabs and I may not know which they were.

Is it possible to set up a similar warning in Thunderbird, and if so, how?

When I attempt to update an address entry the fields other than the name are no longer able to be accessed. This also occurs if I create a new contact. Basically, I've experienced nothing but misery and problems since the address books have been changed to sqlite files. The old way was a better way.

Thunderbird just "contracted" (read 'deleted') almost my entire inbox. I need those e-mails! Please tell me how to get them back! And how to keep this from happening again.

Thank you,

Erif.

Running 3 email accounts on Win10/TB 91.8.1 then had disk error. Bought new Win11 and restored all critical data (large amount of saved local folder data). The problem is that on one account, I can see the inbox list but none on the list displays in the content box. Now here's the rub. I can see the content when I examine the junk or trash boxes just not in the inbox! All the other features work fine. A couple of message filters got lost but that was not a problem and they were with the account that does not display properly. Other accounts all perfect. WHAT!

Every morning when I open Thunderbird I receive the notice that "Thunderbird can't update to the latest version." but I am already running the latest version (91.9.0 as of this writing, screen capture attached).

None of the following have worked to resolve this issue yet:

• Download and install from "Download Thunderbird" link in notice.
• Uninstall and re-install from fresh download.

Any thoughts what I'm doing wrong, or what else I can try?

Thank you.