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I have two issues using Mozilla Firefox on both my Android phone and my PC. Running the browser on either device with or without extensions or any security like antivirus running gets the same results. The first issue is that blocking audio and video in site settings rarely works especially on news websites and always on msn.com the videos auto play every single time. This issue has been ongoing for a very long time and I have reported it repeatedly and looked at the Mozilla support pages never finding any results or mention for the problem. People like myself block auto play to help save data usage. The second isssue has to do with search settings and duckduckgo ai assitant. Everytime I close the browser, again on both Android and PC, the search settings reset so that duckduckgo ai assistant is active the next time I open the browser and all of the search settings under the settings button on a search page reset. The only way I could think of to prevent this from happening is to uncheck site settings in the list of options for deleting browser data amd deleteing browser data on quit. This has no effect at all. Firefox has become less and less functional over thw oast couple 9f years and it really feels like Mozilla has no longer any interest in the privacy of it's users or even running a browser who's features actually function. Most of these settings are hidden and they all falsely indicate that a users choice of settings are being respected. I trying to report these issues one last time but I really don't feel that any big company has any respect for their users any longer amd the experience is more than just frustrating it adds greatly to the impression of zero respect for a products users. A fix would do wonders to begin rebuilding the trust of users in pretty much every single product out there as none of them are interested in providing any real support any more. I used to train people to do tech support and these days it is simply non existent.

How can I remove the distracting dashed border that sits in the margin of the Compose / Write window? See the attached graphic.

Is there a setting to remove it? Perhaps I can tweak the CSS to make the color match the background so it disappears?

I have a new computer and I installed Firefox and when I open Firefox, my previous session tabs are opening, even though the "Open previous windows and tabs" is NOT checked.

I successfully subscribed to an online .ics file but I found the resulting calendar entries inadequate and I want to unsubscribe but I can't figure out how to do that. I've tried searching for instructions but haven't found any.

I changed a pop email password (on Earthlink) for one of my accounts, but I couldn't locate where I change it in Thunderbird. I've searched account settings, but I don't see it there.

I WAS able to change the password when I got a popup the second time I tried to send it, which let me change the password .... and it mentioned Password Manager. But "Password Manager" does not come up in Settings when I type it in the Search box.

in FF 137.02 Win11Pro there is no reopen previous session option in the history menu, even though in settings, history, "firefox will" is set to remember history. We tried reinstalling FF. No luck.

Is there a way to reopen the previous session?

Has that feature been deleted?

I get this series of 3 error log reports on every Thunderbird startup. I open the ERROR LOG screen and they are there. I can delete them but then on the next startup they are there again.

Is there a setting I can change to correct this?

My ADD-ONS, EXTENSIONS list is empty.

Thanks, BH

I have Firefox notifications for X.com to still show on the desktop when the browser window is closed. It had been fine up until a couple of days ago and now it only shows notifications when the browser is open. I have push notifications enabled on X.com through Firefox, Firefox settings and Windows notification settings. All software is up to date. Any thoughts would be appreciated. Thanks in advance.

I would appreciate whatever help or suggestions someone may provide to an irksome problem that only happens in my preferred browser, Firefox. I've attached an image below of a page from a local grocery store. Like most stores these days, it is possible to search within that store and its web site for specific items and prices, etc. It works in at least two other browsers I've tried but not in Firefox so a setting, I'm guessing, has been changed within Firefox in the last few months (because this problem did not occur before then).

As you see in the image, I've inserted an item to find its price; and nothing happens. Before, on Firefox, and now with other browsers, I would get a display of all relevant products, prices, quantities, sales and discounts, etc.

What Firefox setting do I need to change so this information will show up again?

I have Firefox version 137.0.2 on this system running Windows 10 Version 22H2 (OS Build 19045.5737).

Sorry for my ignorance; and thanks again for whatever help anyone can offer.

The time shown in the Date column for TB is 2 hrs earlier than the actual time. The TB error console also displays the wrong time.

TB 128.6.0esr on freebsd-13.4-RELEASE-p5

System time is set to and displays as MDT (US Mountain/Denver) $ date Fri Apr 18 12:29:52 MDT 2025

TB error console: Date() "Fri Apr 18 2025 10:31:04 GMT-0800 (GMT-08:00)"

about:config timezone settings: calendar.timezone.local MST calendar.timezone.recent [] calendar.timezone.useSystemTimezone true mailnews.sender.date_senders_timezone false

Mail headers show proper time in mail file: Received: from mail-yb1-f187.google.com (mail-yb1-f187.google.com [209.85.219.187]) ... for <xxx>; Fri, 18 Apr 2025 11:55:40 -0600 (MDT) Received: by mail-yb1-f187.google.com with SMTP id 3f1490d57ef6-e5740c858besf2902470276.2 ... for <xxx>; Fri, 18 Apr 2025 10:55:39 -0700 (PDT)

And display properly in the TB headers display: Date Fri, 18 Apr 2025 11:55:29 -0600

Yet TB displays 2 hrs earlier in the Date column: 09:55

How to correct? I had set the Calendar timezone manually, but it is now set as above. I tried deleting calendar.timezone.local but it is rewritten when TB exits.

My settings does not have an option to enable Firefox Labs so I can enable AI support.

• Firefox browser.preferences.experimental.hidden was set to true and I changed it to false with no change in results
• there is no "Firefox Labs" section in my settings anywhere and I've checked "General" and "Privacy and Security"
• toolkit.experiment is set to true
• browser.ui.experimental set to true
• labs set to true

Found redit discussion with the same issue, but no solution

According to this page the option should be in my settings, listed after "sync" and before "more from Mozilla."

I've attached an image of what my settings menu looks like. There is no option for the labs.

What else should I try/do?

Note: using Firefox on Desktop PC. Not a mobile device. My Firefox version is 130.2.2

My settings have this right at the top, but I am the "organizer." I am the one that set things up on my oldest laptop. When I updated the laptop with a new one, I had that message, but it was okay at that point. But now - new laptop, and I want the control back. Please guide me in how to do that.