Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Mozilla VPN Support

Topics

Explore the knowledge base.

Still need help?

We're here for you. Post a question to our support forums and get answers from our community of experts.

Ask the Community

Featured Articles

Troubleshoot Mozilla VPN connection problems

Troubleshoot Mozilla VPN connection problems

What to do if Mozilla VPN disconnects or turns off after being activated, or if websites fail to load even though Mozilla VPN is connected.

What is Mozilla VPN and how does it work?

What is Mozilla VPN and how does it work?

Learn how Mozilla VPN protects your online privacy and security with fast, reliable and easy-to-use features.

Get started with the Mozilla VPN extension

Get started with the Mozilla VPN extension

The VPN extension complements the main VPN app, offering flexible controls to secure your browsing activity and customize VPN settings without altering your device-wide VPN protection.

Download Mozilla VPN on your desktop or mobile device

Download Mozilla VPN on your desktop or mobile device

How to download and install Mozilla VPN on your desktop or mobile device.

Illustration of community

Join Our Community

Grow and share your expertise with others. Answer questions and improve our knowledge base.

Learn More