Email in inbox - unable to delete, move or open

Hi, I am running Thunderbird 128.10.0esr (64-bit) on a Windows 11 machine. Within the last week, I had an issue with my system and it rebooted with several programs still… (read more)

Hi, I am running Thunderbird 128.10.0esr (64-bit) on a Windows 11 machine. Within the last week, I had an issue with my system and it rebooted with several programs still running. When I logged back in, there were 4 email messages that showed up on my inbox, that had been deleted. Now when I go to them and open them, the content is blank and i cannot delete them or move them to my trash folder. I am not sure where to look to see if there is a place to remove them in a profile or other area.

Looking forward to some assistance, Regards, Bob

Asked by rwdunlop 1 hour ago

Thunderbird email Inbox messages gone

Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I… (read more)

Hello, All of a sudden when turning Thunderbird on, I have found that all messages in my Inbox have gone ( except a few for last day or two). Looking around Thunderbird I have found all Inbox emails have bee dumped into my Trash folder! Please help - how can I get emails back where they belong and get Thunderbird back into working order? Very grateful for any help' Thank you, kindest regards Brian Benger PS where will I get your reply if my email not working??

Asked by sprite 2 days ago

Last reply by sprite 5 hours ago

Mailing list sending suddenly fails

Hi, I created a mailing list in TB 115.4.1 a year ago and have used it frequently without a problem. Today it didn't work, giving me the error seen in the pic. The onl… (read more)

Hi,

I created a mailing list in TB 115.4.1 a year ago and have used it frequently without a problem.

Today it didn't work, giving me the error seen in the pic.

The only thing that is different is that I upgraded my hardware and had to move to W11.

Why would a server suddenly object to the syntax of an old mailing list?

Any idea where I can start looking?

Thanks

Asked by SteveLamberts 5 hours ago

Mail checking times on Thunderbord Mobile (Android)

I miss one thing from the regular Android mail app. The possibilty to set a time periode for mail checking. Like check each hour from 09:00 to 23:00. (to make it NOT chec… (read more)

I miss one thing from the regular Android mail app. The possibilty to set a time periode for mail checking. Like check each hour from 09:00 to 23:00. (to make it NOT check for mail at night)

Asked by Lars-Erik 1 day ago

Attempting to drag email files from inbox to file pane

TBird 128.10.Oesr (64-bit) Left-side pane has my files where I save incoming messages. Now, for some reason, some of those file names are "grayed-out" and attempting to … (read more)

TBird 128.10.Oesr (64-bit)

Left-side pane has my files where I save incoming messages. Now, for some reason, some of those file names are "grayed-out" and attempting to drag a message to one of those files results in the file not accepting the message. Other files are not grayed-out, and dragging a message there works as it should.

So what/who decided some files should be grayed-out and reject messages?

Thank you for your assistance. Appreciated.

Asked by Hikermann 1 day ago

Trouble importing Outlook data into Thunderbird

Owing to a price rise in MS Office, I had been looking to move to free software. Unfortunately for email this isn't working. I have downloaded Thunderbird and have tried … (read more)

Owing to a price rise in MS Office, I had been looking to move to free software. Unfortunately for email this isn't working. I have downloaded Thunderbird and have tried to transfer my Outlook data there. I started two weeks ago and on average believe the process has been running a few hours a day, for much of the time when I look occupying 0% of CPU capacity, and most of the time not rising above 1%. The import has been stuck at 33% for that time, which I assume means that it imported Accounts and Settings or Address Books quickly and is taking a very long time to import Mail Messages. (It imported the couple of month's worth on webmail quite quickly.) Likely this is owing to the size of the Outlook file, 5 GB. Does this essentially make the transfer impossible? For how large a file could Thunderbird do a successful import?

Asked by pg 2 months ago

Last reply by pg 1 day ago

ERROR: Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.comcast.net timed out. Try again.

Email from my Comcast.net will not send (see error message above in Subject. I CAN send emails on my gmail account. WHAT’S WRONG? … (read more)

Email from my Comcast.net will not send (see error message above in Subject. I CAN send emails on my gmail account. WHAT’S WRONG?

Asked by marck31 1 day ago

bulk deleting emails

I used to be able to take a block of emails and delete them all with one click. Now I have to open everyone individually to delete it. Sometimes when I see what it's abou… (read more)

I used to be able to take a block of emails and delete them all with one click. Now I have to open everyone individually to delete it. Sometimes when I see what it's about, or who it's from. I just want to send it away to the trash.And I can't do that without opening it first. How do I change it?? before I would highlight the first one that I wanted to delete, hold down the shift key and go down to the bottom one that I want to have deleted in the list and all of them would highlight, and I could hit the delete key and they were all gone. I can't find a police in settings to fix that problem.

Asked by seipcharles 2 days ago

Thunderbird 128.10.0esr Windows 10 Suddenly Stopped Getting New Mwssages

I am running Windows 10 with Thunderbird 128.10.0esr. I was getting login password errors at random. I would close and reopen with no issues. New Messages would load a… (read more)

I am running Windows 10 with Thunderbird 128.10.0esr. I was getting login password errors at random. I would close and reopen with no issues. New Messages would load as normal and I could get new messages with no problem. Now I get no new messages nor can I get new messages by clicking on the "Get Messages". I have been using Thunderbird since it came out with no issues. I did not reconfigure anything. I can find no helpful information anywhere. Please Help. I can still get email on other devices except for this one. This is the third time I have posted this with no response from anyone.

Asked by gdvalle 2 days ago

Is there a way to have Thunderbird ask if I want to save a copy of email I'm sending?

In accounts you have the option to either save of not save an email. Is there a way, either with an addon or other means, to have thunderbird ask on certain accounts if … (read more)

In accounts you have the option to either save of not save an email. Is there a way, either with an addon or other means, to have thunderbird ask on certain accounts if I want to save the message I'm sending? It sure would help when a year later I remember to go clean out my sent folder of the unimportant emails sent and replies. Thanks! Scott

Asked by creed3 4 days ago

Last reply by creed3 2 days ago

Spell checker problem

Mac OS Sequoia Version 15.4.1 (24E263), Apple Mac mini 2022, chip M1 Firefox 138.0.1 and Thunderbird 128.10.0 I have both English and French spell checker activated. I o… (read more)

Mac OS Sequoia Version 15.4.1 (24E263), Apple Mac mini 2022, chip M1 Firefox 138.0.1 and Thunderbird 128.10.0

I have both English and French spell checker activated. I often run into problems with misspelled words that when you choose the correct word from a list, example: lainding instead of landing, you can click a number of times and it does not correct the spelling. Some really easy typos like laon instead of loan it highlihgts the error but offers no alternative spelling. In fact it just happened for "highlights" in this message if you stop immediately and try to correct it it will not correct.

Asked by mikep82400 2 days ago

Smtp doesnt work on any settings

I have been a user of K9 for years but recently it stopped sending messages and gave smtp errors it downloads messages pop with no issues. I then tried android thunderbir… (read more)

I have been a user of K9 for years but recently it stopped sending messages and gave smtp errors it downloads messages pop with no issues. I then tried android thunderbird but with same result no success despite settings exactly same as I use on desktop thunderbird.I have tried other android email clients with no problems. Recently changed email provider but have exactly same situation with their email servers. Now also have new phone but the problem still persists with thunderbird.this time i use qr code to setup which meant I could st least get into thunderbird 'previously the rejected smtp setting meant I was locked out of proceeding into thunderbird. I have tried various different smtp settings but none work. Currently getting notifications of smtpresponseparserexception unexpected end of string...

Asked by roger3 2 days ago

Dealing with junk mail

I get a few emails a week with a yellow banner saying 'Thunderbird thinks this message is Junk mail'. There is only an option to say it is 'Not junk' and no option to con… (read more)

I get a few emails a week with a yellow banner saying 'Thunderbird thinks this message is Junk mail'. There is only an option to say it is 'Not junk' and no option to confirm that it it is. Or, is doing nothing a confirmation?

Asked by marc75 3 days ago

All emails vanished

Hey kind people, I was shocked to discover that all of my unarchived emails have suddenly disappeared. The trash folders are empty. No filters are active. Only the arch… (read more)

Hey kind people,

I was shocked to discover that all of my unarchived emails have suddenly disappeared. The trash folders are empty. No filters are active. Only the archived and junk mail survived ... yippieh ...

I just opened Thunderbird on my PC when I noticed that all emails from my Hotmail, iCloud, and Gmail accounts were gone. A fourth work account is not affected. On my laptop, I briefly saw the emails still there, but then everything updated and they were gone as well.

So I’m still not sure what exactly happened, whether it’s Thunderbird causing this or if something else went wrong.

Is there any reliable way to recover the emails?

Best regards Chris

Asked by chris-f-k 3 days ago

Last reply by chris-f-k 3 days ago

Cannot save PDF under different name, following name search

I want to save a PDF from Thunderbird under a slightly different name from what is already existing within the directory. This would save me from repeatedly typing filena… (read more)

I want to save a PDF from Thunderbird under a slightly different name from what is already existing within the directory. This would save me from repeatedly typing filenames.

For example my directory already contains "version1.pdf". I want to save an attached file as "version2.pdf". To do this I first search for "version" and highlight the file. Then I want to just change the 1 to a 2.

But the moment I highlight "version1.pdf" in the file list, the REPLACE button is greyed out. Is this intended behaviour?

TB 128.9.1esr, Ubuntu 25.04

Asked by Christians 3 days ago