Thunderbird Zombie Email and Empty Folders

I'm using 128.5esr (64-bit) in Mac. There was a email in inbox ; I can mark it as read-under but cannot delete, move; I tried many times delete or move but nothing h… (read more)

I'm using 128.5esr (64-bit) in Mac. There was a email in inbox ; I can mark it as read-under but cannot delete, move; I tried many times delete or move but nothing happened. After several restart that zombie email left but also I saw many empty folders which must have hundred emails in it...

my last backup belongs to months ago, so I lost all important emails. How to recover it I do not know. Any advice ?

Asked by Can SARIGÜL 3 minutes ago

Saving files externally

I want to save files externally from the service provider so that they are on my PC. Could this be POP3 and can old files be converted to this or:- Is the another way … (read more)

I want to save files externally from the service provider so that they are on my PC. Could this be POP3 and can old files be converted to this or:- Is the another way of saving directories of data to my PC Thanks Alan

Asked by anathan 5 hours ago

Import Gmail

Hi, I am trying to import an .mbox file that I exported from gmail but continuously getting error "import failed unexpectedly, more information may be available in the er… (read more)

Hi, I am trying to import an .mbox file that I exported from gmail but continuously getting error "import failed unexpectedly, more information may be available in the error console". Can somebody help please? I have tried selecting different options but none of them work.

Thank you heaps.

Asked by Alison Layton 5 hours ago

Off-line use/mode for Android tablet

I've looked through FAQs and found off-line capability within Thunderbird for Windows. However, the off-line icon is not available on my tablet or in a menu. Thanks Jeff… (read more)

I've looked through FAQs and found off-line capability within Thunderbird for Windows. However, the off-line icon is not available on my tablet or in a menu.

Thanks Jeff

Asked by Jeff Johnson 6 hours ago

Connecting to Outlook server via IMAP, lost Junk Email folder

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings: imap://<email>@outlook.office365.com/INBOX imap://<em… (read more)

I use Thunderbird 128.2.0esr (64-bit) to read mail from the Outlook server; these are the folder mappings:

imap://<email>@outlook.office365.com/INBOX imap://<email>@outlook.office365.com/Sent imap://<email>@outlook.office365.com/Drafts imap://<email>@outlook.office365.com/Trash

I used to also be able to read the Junk Email folder from the Ourlook server the same way, but the folder disappeared from my Thunderbird a couple of months ago. I tried re-adding it as a sub-folder, which is how I created it in the first place, but it won't appear on the list.

I'm not sure what else to do here. I don't know where the Thunderbird directories are stored locally any more, I'm using Ubintu 24.04.

Asked by Carl 3 months ago

Last reply by Carl 8 hours ago

How to set up an email filter with multiple criteria

I have Thunderbird installed on my PC and I have a HOW TO question. I have my wife's email account setup to forward all mail to my email account. When the mail arrives,… (read more)

I have Thunderbird installed on my PC and I have a HOW TO question.

I have my wife's email account setup to forward all mail to my email account. When the mail arrives, I have a filter that moves her mail to a folder and that filter works great. My problem was that we received an email yesterday where the TO line contained my both my email addresses (i.e. MMMM.xxxxx.com WWWW.ggggggggg.com). My email is not filtered and stays in the inbox but when the message arrived, the filter saw her address on the TO line in addition to my address and moved the message to her folder and I did not see the message since it was no longer in the inbox.

I tried to setup new, additional filter that I thought might work where the TO line contained both addresses where the filter action was to copy the message to her folder but leave the message in inbox but that didn't work. Since this message was from our homeowners association I tried FROM contains (i.e. @HOAssociation.com) and one or both of our email addresses on the TO line with the action still being a copy to her folder but that didn't seem to work either.

It was late at night (early morning) so I gave up and decided to ask for help so if anyone knows how to set this up. please let me know. Thanks.

Asked by Moondoggy 1 day ago

Last reply by Moondoggy 9 hours ago

looking for a Thunderbird manual in electronic form so I can read it with my screen reader

As a totally blind individual, I use a screen reader talking software package to read aloud material displayed on the screen. I tried Thunderbird for the first time yeste… (read more)

As a totally blind individual, I use a screen reader talking software package to read aloud material displayed on the screen. I tried Thunderbird for the first time yesterday, and I love its logic and simplicity. I am hoping to find electronic documentation so I can learn important tasks such as: what do all of the categories mean in the Sort emails option; how do I obtain the "from" address in an email message so I can create a mail filters using the address to automatically send certain messages to trash when they arrive; I love short HTML but want to know how it differs from the default message format; and so on and so on. If there is no comprehensive documentation in one file, perhaps what I need is a simple tutorial on how to search for the answers to these questions myself. I don't want anyone having to retype material that I can find if I am shown how to do so. I do Googloe and Kagi searches all of the time, and would gladly welcome material on how to search Thunderbird help to find answers. I love the product; it works smoothly and easily with my screen reader, something another big competitor's cliendt doesn't seem to do. Once I learn a bit more, I plan to make Thunderbird my default email client. Thanks for such an awesome experience.

Don

Asked by 6msnz96psh 10 hours ago

Threads

I want to stop all threads appearing in my tabs when I open just the latest message. Although I delete them, they have a habit of proliferating and then its takes a while… (read more)

I want to stop all threads appearing in my tabs when I open just the latest message. Although I delete them, they have a habit of proliferating and then its takes a while to return to the inbox.

Asked by craig126 10 hours ago

Time of most recent "global" download of new emails

I have a dozen different email accounts set up in T-Bird. Except for my gmail account, all of them take the form of prefixes to the domain name that I own. To get new mai… (read more)

I have a dozen different email accounts set up in T-Bird. Except for my gmail account, all of them take the form of prefixes to the domain name that I own. To get new mail several times a day I normally use the shortcut Shift+F5. However, my age-challenged memory doesn't always know how long ago I most recently did that download. As a feature, I would like to see posted somewhere the time of the most recent download, in a simple hh:mm format. Maybe it could also be shown for any given account when I download only that one. If this feature is already available I haven't yet found it.

Asked by ron198 10 hours ago

Thunderbird + Yubikey: console.warn: "EnigmailFuncs.sync() failed result: %o"

Привет всем! Облазил и прочел много формумов, статей и так далее, для настройки работы Thunderbird с OpenPGP и с Yubikey. Все материалы утверждают что да, можно всё это н… (read more)

Привет всем! Облазил и прочел много формумов, статей и так далее, для настройки работы Thunderbird с OpenPGP и с Yubikey. Все материалы утверждают что да, можно всё это настроить. Но, все предложенные варианты не помогают, всё равно вылетает вот такая ошибка, если Thunderbird запустить из терминала. У меня Ubuntu 24.04.1 и Thunderbird 128.1.0esr (64-разрядный).

console.warn: "EnigmailFuncs.sync() failed result: %o" (new TypeError("typedArray is null", "chrome://openpgp/content/modules/RNP.sys.mjs", 3749)) JavaScript error: chrome://openpgp/content/modules/mimeEncrypt.sys.mjs, line 455: Error: encryptMessageStart FAILED: -1 console.error: mailnews.send: ({}) console.error: mailnews.send: "Sending failed; , exitCode=2153185313, originalMsgURI=" JavaScript error: chrome://openpgp/content/modules/RNP.sys.mjs, line 3749: TypeError: typedArray is null

Вопрос, как всё это нормально настроить, что бы это работало?

Thunderbird for Android: How to delete folders (IMAP)?

I can't find a way to delete a mail folder using the Thunderbird Android mail client. I'm using IMAP to access my mail account, so I'm talking about server side folders, … (read more)

I can't find a way to delete a mail folder using the Thunderbird Android mail client. I'm using IMAP to access my mail account, so I'm talking about server side folders, not local ones. I know I can delete them using the desktop version of Thunderbird - but for e.g. a friend of mine that uses mobile devices exclusively for her mails that is not an option. So am I missing something here? Is there any way to delete a folder within Thunderbird Android?

Thanks for your help!

Phil

Asked by Phil Moz 22 hours ago

missing info in header - sent emails getting blocked

Hi, I've recently switched hosting providers (to Hostinger) and also started using Thunderbird (as it offered a better way to transfer emails across from previous provid… (read more)

Hi,

I've recently switched hosting providers (to Hostinger) and also started using Thunderbird (as it offered a better way to transfer emails across from previous provided and have them in same email client).

Since doing that, my sent emails are continually getting blocked (marked as spam) and I have to contact Hostinger support to "unblock" my account. They've done some investigation and suggested that it is something to do with the email Header (they actually said a "missing header"). I've compared what is generated in the header when using the Hostinger webmail vs Thunderbird for Android, and one obvious difference is that there is no X-Sender in the Thunderbird for Android header (it also not present when using Desktop client)

Could this be the cause of the issue? I can't locate where I can ensure X-Sender is included in the Header. Is there anything else I can check?

Thanks

Asked by cnbowles 1 day ago

Search is broken. Is there another version of TB I can try?

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR… (read more)

The global search in TB is completely defective. I am now running 128.2.0esr and hoped that update might fix it. It hasn't. I just wonder, are there any older or non ESR versions I can downgrade/move to, where the search is fully functional?

Asked by mozilla516 3 months ago

Last reply by mozilla516 1 day ago

Cannot un-ignore a sub-thread

As discussed previously on now-archived page https://support.mozilla.org/en-US/questions/1421215, there seems to be no way to un-ignore a sub-thread that has been ignored… (read more)

As discussed previously on now-archived page https://support.mozilla.org/en-US/questions/1421215, there seems to be no way to un-ignore a sub-thread that has been ignored. I've gone to the parent thread and un-checked the "Ignore Subthread" option (and cycled this several times) and no matter what I do, the sub-thread remains invisible. When I view the entire conversation using "Open Message In Conversation" from the parent email, I see the sub-thread, and it has the red "ignored" marker. When I hover over the marker, I get the message "This Subthread is ignored". Left-clicking the marker does nothing. Right-clicking it produces the same dialog box that I get by right-clicking anywhere on the ignored thread, offering no option to un-ignore the thread. I tried copying the ignored thread to my inbox, and this produced a copy of the ignored thread that is also ignored and cannot be un-ignored.

I am guessing that the problem has to do with the fact that THE IGNORED THREAD IS NOT A DIRECT CHILD OF THE PARENT. Please see the attached images.

SO THIS IS A BUG. It is not reasonable that the child thread remains ignored when I un-check the "Ignore Subthread" option on the parent email. It is also not reasonable that the "Conversation" view that actually displays the ignored thread and tells you that it is ignored offers no way to un-ignore the thread.

I am running Thunderbird version 128.5.1esr (32-bit) on Windows 10, and Thunderbird says that it is up to date.

Asked by daveziffer 1 day ago

Thunderbird e-mail replies look like HTML wireframes; white-on-white fonts

[I'm not finding the exact answer to my question in the forum, so please forgive me if this question is asked/answered in some other manner.] Whenever I forward or reply… (read more)

[I'm not finding the exact answer to my question in the forum, so please forgive me if this question is asked/answered in some other manner.]

Whenever I forward or reply to-mail, the message looks like some kind of "raw HTML" format (with boxes and other formatting); and the fonts--including the message I'm trying to write--is always some kind of random foreground/background color combination. Many times that combination is a VERY VERY light gray foreground, on top of a white background, and I can't read what I'm typing unless I highlight it. Other times, it's in what I guess is "dark mode" (white font on dark background)--but then the attached e-mail below my response, which contains dark font, is illegible. I've attached samples of each.

Of particular note is that when I send these messages, the recipient sees a normal message and formatting. It's only when I'm composing them is it problematic.

Other than messing with the myriad mouse clicks on the "text color" and "background color" squares, how do I make my replies legible to my eyes, and consistent in formatting?

Thanks.

Asked by Lacoy Loescher 1 day ago

Not a Valid Signature Error While Other Clients Validate It

Hi everyone, I'm encountering an issue with Thunderbird (version 128.5.1.esr) on Windows 11 with the latests updates that I can't seem to figure out. Whenever I receive … (read more)

Hi everyone,

I'm encountering an issue with Thunderbird (version 128.5.1.esr) on Windows 11 with the latests updates that I can't seem to figure out. Whenever I receive a digitally signed email, Thunderbird reports that the signature is "not valid" accoridng to the provided screenshot.

Here's the strange part:

The same email shows a valid signature in other mail clients, including Outlook (iOS, Android, Windows, macOS) and Apple Mail on macOS.

The email is sent using a golan application (GitHub Repo https://github.com/theexiile1305/go-mail) , so it should be consistent across the board.

I can't understand why Thunderbird alone is flagging this as invalid. Has anyone else faced this issue or knows what might be causing it? Could it be related to how Thunderbird verifies signatures or interacts with certain certificates? How can I access the logs to get a deeper insight into this issue?

Thanks in advance for any insights!

Asked by Michael Fuchs 1 day ago

impossibilité d'intégrer un compte gmail sur un ordinateur de bureau

Bonjour, sur mon ordinateur de bureau, je n'arrive pas à créer un compte Gmail dans Thunderbird : impossibilité d'accéder à la fenêtre qui demande au compte gmail l… (read more)

Bonjour, sur mon ordinateur de bureau, je n'arrive pas à créer un compte Gmail dans Thunderbird : impossibilité d'accéder à la fenêtre qui demande au compte gmail l'autorisation à accorder à Thunderbird d'accéder aux dossiers. j'ai pourtant vérifier adresse et mot de passe. J'arrive sur une fenêtre qui me demande de saisir le mot de passe pour accéder au compte gmail... mais ça tourne en rond... Merci pour votre aide.

Asked by BRAME Jacques 1 day ago