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Thunderbird. I have been using it successfully for 14 years. Now I can no longer send email. I have 6 email accounts (gmail, outlook, yahoo, att, etc.) and all receive email. Outgoing mail and saving a draft time out and fail. The yahoo account asks for my password, but does not accept it. (It is correct because I can access that account without using the thunderbird client. What is a secure mail key? I seem to have one at least for one of my accounts, but I don't know what do to with it.

Recently installed a new version, after our old PC died. BUT now, when I do 'save as' of an email the system automatically saves it as a PDF??? Unless I select save it as a Thunderbird, a tedious business and extra key strokes. How can I get the system to save an email as an email?

Thanks, Brent Haines

The last update was and is a fuck up, what happened to all my groups in my address book, what a waste of my time. I have set up separate email lists for my clients and now you fucks have lost it all. You invest time and effort into a product then through stupid updates that wipe out all that work makes the effort to support you a waste of time and money. Now I have to spend hours doing rework because of your ignorance and lack of care for your supporters, typical of tech, fuck you we don't care.

Thunderbird for Windows stuck on startup. The status bar shows "Looking up imap.google.com...". The title bar shows "Home - Mozilla Thunderbird (Not responding)". When I close Thunderbird, it gives me a "Not responding" dialog and then says that it is reporting the problem to Microsoft.

This problem has been happening for the last few weeks but this is the first opportunity I've had to tackle the problem. I've done a few searches but nothing pops up for this problem. Any help would be appreciated.

Windows 10 Pro. Latest version of Thunderbird for Windows as of a few weeks ago. The problem was happening before I upgraded the software to the latest version.

Hello - Some years ago I had old Emails recovered by the support team which were indeed fully deleted in all folders of T'bird. They directed me to the online version to achieve the recovery and it worked well. I am need again and cannot locate those instructions. To be clear, the procedure was from the support team guiding the way. Anyone have possession of these instructions or algorithm, or a better method that still works? Many thanks :)

Hello, to whom may help. I used multiple methods to "move" a 3GB Profile folder from the latest version of Thunderbird on Win10 to the same version of TB on Linux Mint.

I have 1 active (used daily) account and 2 inactive accounts with emails and other account data downloaded for offline viewing. All emails and child folders for ALL 3 accounts are visible and accessible in TB on Win10.

After moving the profile folder (i tried C&P, Import/Export add-on tool, and Profile Manager, etc.) all methods work fine. I can see all child folders under each of the 3 accounts until... I close TB on Linux Mint 22.

When I close and reopen it, the 2 inactive accounts only show the Inbox folder with NO emails inside, but everything is fine with the 3rd active account. All emails and child folders are the same as in TB on Win10. I have no idea WHY and worst of all, how can I solve this problem? Thanks in advance for any suggestions that will help solve this problem. W

For a few days, on all our PCs, when I forward certified emails (PEC) the body of the email is empty! This only works if I forward "as attachment" otherwise the body of the email is empty without any attachment. It only happens with PEC (Certified Email) emails, while with "normal" emails everything is fine. >> In the menu bar Select Tools-Options-Composition-General option is set to Inline.

Has anything changed? Anyone have this problem? I've really tried them all!

thanks

A windows update failed. Once I had resolved the issues and successfully installed the update, I went into the Thunderbird Inbox folder, to find only unread messages were present. Checking other folders all seemed well. When I search I can find one example of a read message saying it is in the inbox, but I can't see it. I attach images of the search results and my current inbox. Any ideas how to get the missing read messages back?

Cannot access email.

Went to email provider website and all emails are there.

Reset password and tried to update Thunderbird. No success.

Using POP account. Can get Thunderbird to hold all information. But when it tries to login to server says it cannot. This started 2 days ago. Also email from another different account ( IMAP) is painfully slow. Thunderbird says it is fully updated. Thunderbird often goes into not responding spinning wheel.

server is mail.(server).com pop puts it at 995 port, email carrier (Spectrum) says should be SSL on but choices are only TLS/SSL or STARTTLS what to use, also should password be used.

I don't receive or send mail since the last Update. My password is request allways but no operate. Please it's possible answer in french? Thanks you. anne rouet : anne-rhr@orange.fr

Bonjour, J'ai effacé par erreur un dossier et ses sous-dossiers directement dans ma messagerie Orange. J'ai ensuite installé Thunderbird qui voit ces dossiers dans la poubelle mais ils restent désespérément vides des mails qu'ils contenaient. Est-il possible de les récupérer malgré tout svp ?

Hi there, since the update to 128.6.0esr a few days ago, Thunderbird no longer retrieves all email accounts. In one of the accounts, if I want to download the mails, nothing at all happens.

It no longer even reports in the status bar at the bottom left that it is currently downloading mails. Another account from the same domain, however, can still be downloaded, and shows the retrieval status. As can other accounts.

Even stranger, I can send emails from this account. But I can no longer receive them, even though there are new mails available.

• Thunderbird 128.6.0esr
• MacOS 15.2 (24C101)
• IMAP account, own domain (other account from the same domain can be retrieved, but not this one)
• Bitdefender antivirus software

I haven't made any changes in the settings, and neither has my provider. I have tried the troubleshooting mode, but I still can't download my mails.

What else can I do? Can you help me?

Have other computer running W10 Tbird using POP3. New laptop W11, I had mistakenly set up Tbird as IMAP. Didn't notice it for months until I needed to clean trash on email provider server. Then noticed all my trash on the W11 Tbird disappeared. I'm messy & like trash so want to keep it on my computers. How can I change the W11 machine from IMAP to POP3 without losing anything? Another question, is there any way to combine the sent emails from the different computers?

Some time ago I switched from provider A to provider B, in both cases with IMAP accounts. I did not copy mails from A to B. After cancelling the contract with A, Thunderbird cannot connect there anymore and asks for the password instead. I assumed I could just deactivate the syncing in the server settings but did not find a way to do that. I also thought that I could still access the mails that were synced before the cancellation but the mail list stays empty.

- How can I make Thunderbird stop from trying to connect to provider A? As far as I saw, I cannot leave the server settings empty. - How can I access my old mails? Can I somehow move or import them to account B?

Thanks!

128.6.0esr (64-bit):

Have in the past received occasional e-messages where I needed to go to a file-sharing site to open pix. That is the extent of my understanding of file-sharing, how to file-share my e-message with the .mp4 files attached, etc., etc.

PC here; Windows 10.

So how can I file-share my message with .mp4 attachments?

Thank you. Appreciated.

The last few days I am unable to send emails as I get an error message which said there is a SMTP error - I have checked it & cannot see what the problem is

I was also unable to receive emails for a day or two but that has now corrected itself

Have used Thunderbird for many years and would like to continue but this problem makes it impossible

I would like to donate but don't want to when this problem exists as it makes it un-useable

Any help much appreciated............Elizabeth

The messages are all still there, but nothing remains that may be selected.

My workaround is to type a period (.) in the search bar and Filter messages by: Sender. Since every sender's email address contains a period in it, I'm able to see the entirety of the inbox contents again.

Still, it's a pain in the butt!