General contribution

Learn how you can contribute to SUMO in general.

Contributors Guide to Writing a Good Bug

This article explains how to use Bugzilla to report and explain issues you encounter into something a Mozilla engineer can work with.

Contributors Contributors Last updated: 09/04/2023

Get to know Mozilla

Get to know Mozilla. Learn more about its mission for the internet and our practices as an organization.

Contributors Contributors Created: 06/07/2022

Contributor News & Resources

The Contributor News & Resources Page contains information for contributors to the support.mozilla.org (SUMO) website.

Contributors Contributors Last updated: 05/12/2024

Helping with crashes

When Firefox crashes, the crash report provides useful information needed to find a solution. Learn about that troubleshooting process.

Contributors Contributors Last updated: 01/03/2023

Create or improve common forum responses

Learn how to create or improve the canned responses available to support forum contributors. Adding images, wiki markup, and other considerations are covered.

Contributors Contributors Last updated: 03/22/2024

Staging Site

Practice writing support articles on Mozilla's staging site.

Contributors Contributors Last updated: 06/20/2021

Update your contribution area

This article describes how you can update your contribution area by updating your profile

Contributors Contributors Last updated: 3 weeks, 5 days ago
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Volunteer

Grow and share your expertise with others. Answer questions and improve our knowledge base.

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