Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

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Writing guide for Knowledge Base articles

Writing guide for Knowledge Base articles

This Mozilla Support Document Guide includes picking a good title, writing a search summary, organizing your article and a style guide.

Mozilla Support rules and guidelines

Mozilla Support rules and guidelines

Rules and guidelines for using the Mozilla Support site.

Contributors guide on Firefox advanced customization with CSS

Contributors guide on Firefox advanced customization with CSS

What you need to know about Firefox customization with the userChrome.css file and how to help users get more help or revert their changes.

How does support localization work?

How does support localization work?

Learn how localization (l10n) - making content understandable for native speakers of a given language - works in SUMO and what type of content is localized.

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