Knowledge Base discussions

Rename Thunderbird articles

  1. We've renamed many Firefox support articles. For example, Safe Mode to Diagnose Firefox issues using Troubleshoot Mode.

    I think we should rename Thunderbird articles, too. For example:

    We've renamed many Firefox support articles. For example, [https://support.mozilla.org/en-US/kb/Safe%20Mode Safe Mode] to [[Troubleshoot Firefox issues using Safe Mode]]. I think we should rename Thunderbird articles, too. For example: *[[Safe Mode TB]] to '''Troubleshoot Thunderbird issues using Safe Mode''' *[[Profiles TB]] to '''Profiles - Where Thunderbird stores your messages, addresses and other user data''' <sub>corrected</sub> *[[Blocking a sender]] to '''Block someone from sending emails to you''' *etc.

    Modified by Lan on

  2. I agree, IIRC I started a more general thread about that last year.


    update Do Thunderbird / Firefox aticles need renaming for disambiguation ? https://support.mozilla.org/en-US/forums/knowledge-base-articles/710016

    I agree, IIRC I started a more general thread about that last year. ------- update Do Thunderbird / Firefox aticles need renaming for disambiguation ? https://support.mozilla.org/en-US/forums/knowledge-base-articles/710016

    Modified by John99 on

  3. Haha. So did I. https://support.mozilla.org/en-US/forums/knowledge-base-articles/710328 I got no responses. :(
  4. I don't see a problem with changing the titles now. Would any of you like to organize/lead this effort? I won't be able to get involved much with this project this month, but I'm always available for questions/advice.

    I don't see a problem with changing the titles now. Would any of you like to organize/lead this effort? I won't be able to get involved much with this project this month, but I'm always available for questions/advice.
  5. I think we should choose the new titles here. Then, someone with reviewer privilegies will change them.

    I think we should choose the new titles here. Then, someone with reviewer privilegies will change them.
  6. Marko said

    I think we should choose the new titles here. Then, someone with reviewer privilegies will change them.

    This is copied from /forums/knowledge-base-articles/710328 Chris Ilias said on May 25, 2014 (I linkified the article titles)

    <snip> There's some low hanging fruit here, because many of the articles are Thunderbird versions of Firefox articles.
    • "Updating Firefox" was renamed to "Update Firefox to the latest version", so we could rename "Update Thunderbird to the latest version" to "Update Thunderbird to the latest version"
    • "Profiles" was renamed to "Profiles - Where Firefox stores your bookmarks, passwords and other user data", so we could rename "Profiles - Where Thunderbird stores your messages and other user data" (eww) to "Profiles - Where Thunderbird stores your messages, addresses and other user data"
    • "How do I customize the toolbars?" was renamed to "Customize Firefox controls, buttons and toolbars", so we could rename "How to Customize Toolbars" to "Customize Thunderbird controls, buttons and toolbars"
    • "Safe mode" was renamed to "Troubleshoot Firefox issues using Safe Mode", so we could rename "Troubleshoot Mode Thunderbird" (another eww) to "Troubleshoot Thunderbird issues using Safe Mode"

    Another TB article that could use renaming, Use multiple profiles in Thunderbird was mentioned by John99 in /forums/knowledge-base-articles/710016, as causing confusion in the forum "insert a link" tool. It could be renamed to Using Use multiple profiles in Thunderbird or, since the content is similar to Profile Manager - Create, remove or switch Firefox profiles, to Use the Profile Manager to create and remove Thunderbird profiles

    in /forums/knowledge-base-articles/710016, Joni said on March 7, 2014

    <snip> Yes, we might need to rename and fine tune some of the articles. I don't know how many there are yet, but I will work closely with Roland in Q2 on a content audit. More updates soon.

    That was last year. I wonder ... was there ever a content audit of Thunderbird articles?

    It could get messy discussing all of the possible TB articles to be renamed in one discussion thread. Instead of one big project, a better another option might be to start a discussion thread in each of the individual KB article discussion forums with the proposed new title(s) and a link to this thread for the background....and do a few articles at a time, such as when they come up for review.

    ''Marko [[#post-64419|said]]'' <blockquote> I think we should choose the new titles here. Then, someone with reviewer privilegies will change them. </blockquote> This is copied from [/forums/knowledge-base-articles/710328] ''Chris Ilias said'' on May 25, 2014 (I linkified the article titles) <blockquote><snip> There's some low hanging fruit here, because many of the articles are Thunderbird versions of Firefox articles. * "'''Updating Firefox'''" was renamed to "'''Update Firefox to the latest version'''", so we could rename "'''[[Updating Thunderbird]]'''" to "'''Update Thunderbird to the latest version'''" * "'''Profiles'''" was renamed to "'''Profiles - Where Firefox stores your bookmarks, passwords and other user data'''", so we could rename "'''[[Profiles TB]]'''" (eww) to "'''Profiles - Where Thunderbird stores your messages, addresses and other user data'''" * "'''How do I customize the toolbars?'''" was renamed to "'''Customize Firefox controls, buttons and toolbars'''", so we could rename "'''[[How to Customize Toolbars]]'''" to "'''Customize Thunderbird controls, buttons and toolbars'''" * "'''Safe mode'''" was renamed to "'''Troubleshoot Firefox issues using Safe Mode'''", so we could rename "'''[[Safe Mode TB]]'''" (another eww) to "'''Troubleshoot Thunderbird issues using Safe Mode'''" </blockquote> Another TB article that could use renaming, '''[[Using Multiple Profiles]]''' was mentioned by John99 in [/forums/knowledge-base-articles/710016], as causing confusion in the forum "insert a link" tool. It could be renamed to <s>Using</s> '''Use multiple profiles in Thunderbird''' or, since the content is similar to [[Use the Profile Manager to create and remove Firefox profiles]], to '''Use the Profile Manager to create and remove Thunderbird profiles''' in [/forums/knowledge-base-articles/710016], ''Joni said'' on March 7, 2014 <blockquote> <snip> Yes, we might need to rename and fine tune some of the articles. I don't know how many there are yet, but I will work closely with Roland in Q2 on a content audit. More updates soon. </blockquote> That was last year. I wonder ... was there ever a content audit of Thunderbird articles? It could get messy discussing all of the possible TB articles to be renamed in one discussion thread. Instead of one big project, <s>a better</s><sub> another</sub> option might be to start a discussion thread in each of the individual KB article discussion forums with the proposed new title(s) and a link to this thread for the background.<sub>...and do a few articles at a time, such as when they come up for review.</sub>

    Modified by AliceWyman on

  7. Marko said

    I think we should rename Thunderbird articles, too. For example: <snip> Blocking a sender to Block someone from sending emails to you

    I looked at the article and, since it involves Thunderbird and message filters, I think a better title would be: Create message filters for Thunderbird to block unwanted emails


    P.S. Here are the Thunderbird articles that we said need renaming, so far. Discussion threads in the individual kbforums on renaming the articles either already existed or I started one and added the proposed new titles: How to Customize Toolbars Customize Thunderbird controls, buttons and toolbars Update Thunderbird to the latest version Update Thunderbird to the latest version Blocking a sender ??? Block someone from sending emails to you OR Create message filters for Thunderbird to block unwanted emails Profiles - Where Thunderbird stores your messages and other user data Profiles - Where Thunderbird stores your messages, addresses and other user data Troubleshoot Mode Thunderbird Troubleshoot Thunderbird issues using Safe Mode Use multiple profiles in Thunderbird ??? Use multiple profiles in Thunderbird OR Use the Profile Manager to create and remove Thunderbird profiles

    ''Marko [[#post-64412|said]]'' <blockquote> I think we should rename Thunderbird articles, too. For example: <snip> [[Blocking a sender]] to '''Block someone from sending emails to you''' </blockquote> I looked at the article and, since it involves Thunderbird and message filters, I think a better title would be: '''Create message filters for Thunderbird to block unwanted emails''' ----- '''P.S.''' Here are the Thunderbird articles that we said need renaming, so far. Discussion threads in the individual kbforums on renaming the articles either already existed or I started one and added the proposed new titles: [[How to Customize Toolbars]] '''Customize Thunderbird controls, buttons and toolbars''' [[Updating Thunderbird]] '''Update Thunderbird to the latest version''' [[Blocking a sender]] ??? '''Block someone from sending emails to you''' OR '''Create message filters for Thunderbird to block unwanted emails''' [[Profiles TB]] '''Profiles - Where Thunderbird stores your messages, addresses and other user data''' [[Safe Mode TB]] '''Troubleshoot Thunderbird issues using Safe Mode''' [[Using Multiple Profiles]] ??? '''Use multiple profiles in Thunderbird''' OR '''Use the Profile Manager to create and remove Thunderbird profiles'''

    Modified by AliceWyman on

  8. Another articles that would need renaming:

    BTW: there are many unreviewed revisions of TB articles. Someone should approve them.


    Update: corrected 2 suggestions.

    Another articles that would need renaming: *'''[[Master Password]]''' (my suggestion: Use a Master Password to protect logins and passwords stored in Thunderbird) *'''[[Keyboard Shortcuts TB]]''' (my suggestion: Keyboard shortcuts - Perform common Thunderbird tasks quickly) *'''[[Rebuilding the Global Database]]''' (my suggestion: Rebuild the Global Database to fix Thunderbird search problems) *'''[[Global Search]]''' (my suggestion: Global Search - search all messages in Thunderbird) *'''[[Config Editor]]''' (my suggestion: Thunderbird Config Editor - change advanced settings in Thunderbird) *'''[[Keyboard Shortcuts for Searching]]''' (I think it should redirect to the [https://support.mozilla.org/en-US/kb/keyboard-shortcuts#w_search-and-filter-functions Keyboard Shortcuts] article) *'''[[Archived Messages]]''' *'''[[Ignoring threads]]''' *'''[[Signatures]]''' *'''[[Compacting folders]]''' *'''[[Add Security Exception]]''' *... BTW: there are many unreviewed revisions of TB articles. Someone should approve them. <hr> <sub>Update: corrected 2 suggestions.</sub>

    Modified by Lan on

  9. To do this systematically, we could go through the top articles for Thunderbird, post them here, and ask for suggestions. When suggesting a new name, I think it should preferably include "Thunderbird" in the title.

    Here are the current top 70 Thunderbird articles by total visits in the last 30 days, from /en-US/contributors/most-visited?product=thunderbird

    1. Filelink for Large Attachments
    2. Move Thunderbird data to a new computer
    3. Profiles - Where Thunderbird stores your messages and other user data
    4. Ignoring threads
    5. Thunderbird and Gmail
    6. Signatures
    7. Remote Content in Messages
    8. Manual Account Configuration
    9. Using Thunderbird with Google Calendar
    10. Cannot Send Messages
    11. Switching to Thunderbird
    12. Use multiple profiles in Thunderbird
    13. Automatic Account Configuration
    14. Install Thunderbird on Linux
    15. Organize your messages with filters
    16. IMAP Synchronization
    17. New Email Address
    18. Cannot receive messages
    19. What is the winmail.dat attachment?
    20. Install Thunderbird on Windows
    21. Digitally Signing and Encrypting Messages
    22. Thunderbird and Junk / Spam Messages
    23. Keyboard shortcuts - perform common Thunderbird tasks quickly
    24. Addressing an Email
    25. Protect your Thunderbird passwords with a Primary Password
    26. Thunderbird and Hotmail
    27. Archived Messages
    28. Send and receive messages in Thunderbird
    29. Hyperlinks in messages do not work
    30. Blocking a sender
    31. Update Thunderbird to the latest version
    32. Installing Lightning into Thunderbird
    33. Rebuilding the Global Database
    34. Switch from POP to IMAP account
    35. How can I send a large attachment?
    36. Install Thunderbird on Mac
    37. Display the Thunderbird menus and toolbar
    38. Add Security Exception
    39. Configuration Options for Folders
    40. Using the Lightning Calendar Add-on
    41. FAQ Thunderbird and Windows 7
    42. Installing Thunderbird
    43. Avoiding Quota Limits on Mail Servers
    44. Troubleshoot Mode Thunderbird
    45. Vacation Response
    46. FAQ Changing IMAP to POP
    47. Thunderbird add-ons - frequently asked questions
    48. Thunderbird and Windows 8
    49. Keyboard Shortcuts for Searching
    50. Compacting folders
    51. Instant Messaging and Chat
    52. Why has my "Send" button been replaced with "Send Later"
    53. How to Customize Toolbars
    54. How to create and use mailing lists on Thunderbird
    55. Global Search
    56. Make Thunderbird the Default Mail Client
    57. How to disable or change the Thunderbird start page
    58. ISP Configuration Settings
    59. Cannot delete messages
    60. Configuration Options for Downloading Messages
    61. Configuration Options for Viewing Messages
    62. Calendar (Lightning and Sunbird) FAQ
    63. Reply Above or Below Quoted Text
    64. Thunderbird and Yahoo
    65. Config Editor
    66. Quick Filter Toolbar
    67. How to Use Attachments
    68. Thunderbird Software Update Failed
    69. Open Search
    70. Configuring Lightning

    (A number of these have revisions pending)

    To do this systematically, we could go through the top articles for Thunderbird, post them here, and ask for suggestions. When suggesting a new name, I think it should preferably include "Thunderbird" in the title. Here are the current top 70 Thunderbird articles by total visits in the last 30 days, from [/en-US/contributors/most-visited?product=thunderbird] #[[Filelink for Large Attachments]] #[[Moving Thunderbird Data to a New Computer]] #[[Profiles TB]] #[[Ignoring threads]] #[[Thunderbird and Gmail]] #[[Signatures]] #[[Remote Content in Messages]] #[[Manual Account Configuration]] #[[Using Lightning with Google Calendar]] #[[Cannot Send Messages]] #[[Switching to Thunderbird]] #[[Using Multiple Profiles]] #[[Automatic Account Configuration]] #[[Installing Thunderbird on Linux]] #[[Organize Your Messages by Using Filters]] #[[IMAP Synchronization]] #[[New Email Address]] #[[Cannot receive messages]] #[[What is the winmail.dat attachment?]] #[[Installing Thunderbird on Windows]] #[[Digitally Signing and Encrypting Messages]] #[[Thunderbird and Junk / Spam Messages]] #[[Keyboard Shortcuts TB]] #[[Addressing an Email]] #[[Master Password]] #[[Thunderbird and Hotmail]] #[[Archived Messages]] #[[Sending and Receiving Messages on Thunderbird]] #[[Hyperlinks in Messages Not Working]] #[[Blocking a sender]] #[[Updating Thunderbird]] #[[Installing Lightning into Thunderbird]] #[[Rebuilding the Global Database]] #[[Switch from POP to IMAP account]] #[[How can I send a large attachment?]] #[[Installing Thunderbird on Mac]] #[[Display the Thunderbird menus and toolbar]] #[[Add Security Exception]] #[[Configuration Options for Folders]] #[[Using the Lightning Calendar Add-on]] #[[FAQ Thunderbird and Windows 7]] #[[Installing Thunderbird]] #[[Avoiding Quota Limits on Mail Servers]] #[[Safe Mode TB]] #[[Vacation Response]] #[[FAQ Changing IMAP to POP]] #[[Add-Ons and Extensions FAQ]] #[[Thunderbird and Windows 8]] #[[Keyboard Shortcuts for Searching]] #[[Compacting folders]] #[[Instant Messaging and Chat]] #[[Why has my "Send" button been replaced with "Send Later"]] #[[How to Customize Toolbars]] #[[How to create and use Mailing Lists]] #[[Global Search]] #[[Make Thunderbird the Default Mail Client]] #[[Customizing the Start Page]] #[[ISP Configuration Settings]] #[[Cannot delete messages]] #[[Configuration Options for Downloading Messages]] #[[Configuration Options for Viewing Messages]] #[[Calendar (Lightning and Sunbird) FAQ]] #[[Reply Above or Below Quoted Text]] #[[Thunderbird and Yahoo]] #[[Config Editor]] #[[Quick Filter Toolbar]] #[[How to Use Attachments]] #[[Thunderbird Software Update Failed]] #[[Open Search]] #[[Configuring Lightning]] (A number of these have revisions pending)

    Modified by AliceWyman on

  10. Here are the suggestions for new TB article titles so far, ranked by "most visited" number:

    3. Profiles - Where Thunderbird stores your messages and other user data Profiles - Where Thunderbird stores your messages, addresses and other user data

    12. Use multiple profiles in Thunderbird Use multiple profiles in Thunderbird OR Use the Profile Manager to create and remove Thunderbird profiles

    23. Keyboard shortcuts - perform common Thunderbird tasks quickly Keyboard shortcuts - Perform common Thunderbird tasks quickly

    25. Protect your Thunderbird passwords with a Primary Password Use a Master Password to protect logins and passwords stored in Thunderbird

    30. Blocking a sender Block someone from sending emails to you OR Create message filters for Thunderbird to block unwanted emails

    31. Update Thunderbird to the latest version Update Thunderbird to the latest version

    33. Rebuilding the Global Database Rebuild the Global Database to fix Thunderbird search problems OR (my suggestion) Rebuild the Global Database to re-index Thunderbird mail messages and address book cards

    44. Troubleshoot Mode Thunderbird Troubleshoot Thunderbird issues using Safe Mode

    53. How to Customize Toolbars Customize Thunderbird controls, buttons and toolbars

    55. Global Search Global Search - search all messages in Thunderbird

    65. Config Editor Thunderbird Config Editor - change advanced settings in Thunderbird

    Updated based on 2 corrected suggestions. I also removed my suggestion for one article.

    Here are the suggestions for new TB article titles so far, ranked by "[/en-US/contributors/most-visited?product=thunderbird most visited]" number: 3. [[Profiles TB]] '''Profiles - Where Thunderbird stores your messages, addresses and other user data''' 12. [[Using Multiple Profiles]] '''Use multiple profiles in Thunderbird''' OR '''Use the Profile Manager to create and remove Thunderbird profiles''' 23. [[Keyboard Shortcuts TB]] '''Keyboard shortcuts - Perform common Thunderbird tasks quickly''' 25. [[Master Password]] '''Use a Master Password to protect logins and passwords stored in Thunderbird''' 30. [[Blocking a sender]] '''Block someone from sending emails to you''' OR '''Create message filters for Thunderbird to block unwanted emails''' 31. [[Updating Thunderbird]] '''Update Thunderbird to the latest version''' 33. [[Rebuilding the Global Database]] '''Rebuild the Global Database to fix Thunderbird search problems''' <sub><s>OR (my suggestion) '''Rebuild the Global Database to re-index Thunderbird mail messages and address book cards'''</s></sub> 44. [[Safe Mode TB]] '''Troubleshoot Thunderbird issues using Safe Mode''' 53. [[How to Customize Toolbars]] '''Customize Thunderbird controls, buttons and toolbars''' 55. [[Global Search]] '''Global Search - search all messages in Thunderbird''' 65. [[Config Editor]] '''Thunderbird Config Editor - change advanced settings in Thunderbird''' <sub>Updated based on 2 corrected suggestions. I also removed my suggestion for one article.</sub>

    Modified by AliceWyman on

  11. Hello to all.

    Do we have to wait someone contributor/reviewer or a moderator from Thunderbird to start renaming the articles ?

    If all agree, i think we can rename and approve the changes. :-)

    thanks

    Hello to all. Do we have to wait someone contributor/reviewer or a moderator from Thunderbird to start renaming the articles ? If all agree, i think we can rename and approve the changes. :-) thanks
  12. ideato said

    Do we have to wait someone contributor/reviewer or a moderator from Thunderbird to start renaming the articles ? If all agree, i think we can rename and approve the changes. :-)

    I posted a link to this thread in /forums/contributors/711131 as well as in the individual kbforums for the Thunderbird articles where we have proposed a new name. Hopefully interested Thunderbird contributors will add their input.

    My personal opinion is that ANY reviewer can change an article title or slug. Some guidelines are in Writing guide for Knowledge Base articles under Pick a good title.

    My practice has been to wait a short time after posting a suggested new name in the individual kbforum for that article before making the change, in case there are any objections or other suggestions.

    ''ideato [[#post-64446|said]]'' <blockquote> Do we have to wait someone contributor/reviewer or a moderator from Thunderbird to start renaming the articles ? If all agree, i think we can rename and approve the changes. :-) </blockquote> I posted a link to this thread in [/forums/contributors/711131] as well as in the individual kbforums for the Thunderbird articles where we have proposed a new name. Hopefully interested Thunderbird contributors will add their input. My personal opinion is that ANY reviewer can change an article title or slug. Some guidelines are in [[How to write Knowledge Base articles]] under [/kb/how-to-write-knowledge-base-articles#w_pick-a-good-title Pick a good title]. My practice has been to wait a short time after posting a suggested new name in the individual kbforum for that article before making the change, in case there are any objections or other suggestions.
  13. AliceWyman said

    66. Quick Filter Toolbar

    There is a pending name change suggestion to Quick Filter bar for this one (which was probably never noticed by anyone, like the update request).

    ''AliceWyman [[#post-64428|said]]'' <blockquote>66. [[Quick Filter Toolbar]] </blockquote> There is a [https://support.mozilla.org/en-US/kb/quick-filter-toolbar/discuss/ pending] name change suggestion to Quick Filter bar for this one (which was probably never noticed by anyone, like the update request).
  14. Do we need to backtrack on this see

    Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.

    Do we need to backtrack on this see * ''Writing titles for SEO'' [/forums/knowledge-base-articles/711145] === Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.===
  15. John99 said

    Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.

    Here are our sugestions, again:

    3. Profiles - Where Thunderbird stores your messages and other user data Profiles - Where Thunderbird stores your messages, addresses and other user data (I think it's better not to remove the product name here)

    12. Use multiple profiles in Thunderbird Use the Profile Manager to create and remove Thunderbird profiles (do you think we should remove product name here?)

    23. Keyboard shortcuts - perform common Thunderbird tasks quickly Keyboard shortcuts - Perform common Thunderbird tasks quickly (do you think we should remove product name here?)

    25. Protect your Thunderbird passwords with a Primary Password Use a Master Password to protect logins and passwords stored in Thunderbird

    30. Blocking a sender Block someone from sending emails to you OR Create message filters for Thunderbird to block unwanted emails

    31. Update Thunderbird to the latest version Update Thunderbird to the latest version (I think it's better not to remove the product name here)

    33. Rebuilding the Global Database Rebuild the Global Database to fix Thunderbird search problems

    44. Troubleshoot Mode Thunderbird Troubleshoot Thunderbird issues using Safe Mode (do you think we should remove product name here?)

    53. How to Customize Toolbars Customize Thunderbird controls, buttons and toolbars (do you think we should remove product name here?)

    55. Global Search Global Search - search all messages in Thunderbird

    65. Config Editor Thunderbird Config Editor - change advanced settings in Thunderbird

    What do you think?

    ''John99 [[#post-64510|said]]'' <blockquote> Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit. </blockquote> Here are our sugestions, again: 3. [[Profiles TB]] '''Profiles - Where Thunderbird stores your messages, addresses and other user data''' (I think it's better not to remove the product name here) 12. [[Using Multiple Profiles]] '''Use the Profile Manager to create and remove Thunderbird profiles''' (do you think we should remove product name here?) 23. [[Keyboard Shortcuts TB]] '''Keyboard shortcuts - Perform common Thunderbird tasks quickly''' (do you think we should remove product name here?) 25. [[Master Password]] '''Use a Master Password to protect logins and passwords''' <del>stored in Thunderbird</del> 30. [[Blocking a sender]] '''Block someone from sending emails to you''' OR '''Create message filters''' <del>for Thunderbird</del> '''to block unwanted emails''' 31. [[Updating Thunderbird]] '''Update Thunderbird to the latest version''' (I think it's better not to remove the product name here) 33. [[Rebuilding the Global Database]] '''Rebuild the Global Database to fix''' <del>Thunderbird</del> '''search problems''' 44. [[Safe Mode TB]] '''Troubleshoot Thunderbird issues using Safe Mode''' (do you think we should remove product name here?) 53. [[How to Customize Toolbars]] '''Customize Thunderbird controls, buttons and toolbars''' (do you think we should remove product name here?) 55. [[Global Search]] '''Global Search - search all messages''' <del>in Thunderbird</del> 65. [[Config Editor]] <del>Thunderbird</del> '''Config Editor - change advanced settings in Thunderbird''' What do you think?
  16. John99 said

    Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.

    That excerpt is from Writing guide for Knowledge Base articles under the "Pick a good title" section (last bullet point) that Joni just updated. This is what Joni wrote in /forums/knowledge-base-articles/711145 Writing titles for SEO

    Joni said

    For the record, project names ("Firefox Help - Mozilla Support", "Firefox OS Help - Mozilla Support", "Thunderbird Help - Mozilla Support") are automatically added to titles, so there's no need to write them in. We should also factor them into our character limit. Example: http://imgur.com/b0V3MHX I've been guilty of adding the product names myself (an old habit from my previous life in SEO). However, most search engines do recognize SUMO as an official site, so we already rank higher for branded terms like product names. I've updated this article with this guideline: Writing guide for Knowledge Base articles

    See my replies in that thread: /forums/knowledge-base-articles/711145#post-64515 and /forums/knowledge-base-articles/711145#post-64524

    ''John99 [[#post-64510|said]]'' <blockquote> ===Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.=== </blockquote> That excerpt is from [[How to write Knowledge Base articles]] under the "[/kb/how-to-write-knowledge-base-articles#w_pick-a-good-title Pick a good title]" section (last bullet point) that Joni just updated. This is what Joni wrote in [/forums/knowledge-base-articles/711145] Writing titles for SEO ''Joni said'' <blockquote> For the record, project names ("Firefox Help - Mozilla Support", "Firefox OS Help - Mozilla Support", "Thunderbird Help - Mozilla Support") are automatically added to titles, so there's no need to write them in. We should also factor them into our character limit. Example: http://imgur.com/b0V3MHX I've been guilty of adding the product names myself (an old habit from my previous life in SEO). However, most search engines do recognize SUMO as an official site, so we already rank higher for branded terms like product names. I've updated this article with this guideline: [[How to write Knowledge Base articles]] </blockquote> '''See my replies in that thread:''' [/forums/knowledge-base-articles/711145#post-64515] and [/forums/knowledge-base-articles/711145#post-64524]

    Modified by AliceWyman on

  17. John99 said

    Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.

    Joni cancelled that suggestion and removed it from Writing guide for Knowledge Base articles under the "Pick a good title" section. We should use our best judgement when naming articles (whatever gets the concept across in a succinct, but search-friendly way.) See /forums/knowledge-base-articles/711145#post-64534

    ''John99 [[#post-64510|said]]'' <blockquote> ====Avoid adding product names like "Firefox", "Firefox OS" and "Thunderbird". They are automatically added to the title, so consider them in your character limit.==== </blockquote> Joni cancelled that suggestion and removed it from [[How to write Knowledge Base articles]] under the "[/kb/how-to-write-knowledge-base-articles#w_pick-a-good-title Pick a good title]" section. We should ''use our best judgement when naming articles (whatever gets the concept across in a succinct, but search-friendly way.)'' See [/forums/knowledge-base-articles/711145#post-64534]
  18. Joni said

    I don't see a problem with changing the titles now. Would any of you like to organize/lead this effort? I won't be able to get involved much with this project this month, but I'm always available for questions/advice.

    I'm not interested in organizing or leading this effort. Is anyone else?

    I made a list of the top 70 Thunderbird KB articles (see above) so that people can decide which ones need to be renamed. I also started threads in the individual kbforums for articles where a new title has been suggested. That's as far as I want to go with this.

    ''Joni [[#post-64418|said]]'' <blockquote> I don't see a problem with changing the titles now. Would any of you like to organize/lead this effort? I won't be able to get involved much with this project this month, but I'm always available for questions/advice. </blockquote> I'm not interested in organizing or leading this effort. Is anyone else? I made a list of the top 70 Thunderbird KB articles ([/en-US/forums/knowledge-base-articles/711125#post-64428 see above]) so that people can decide which ones need to be renamed. I also started threads in the individual kbforums for articles where a new title has been suggested. That's as far as I want to go with this.
  19. I should be able to and am willing to do so, unless anyone else is (maybe someone more close to or who is part of staff members?).

    A few notes/questions: 1) I do think we should keep a little consistecy in using capitals after the "-" in new TB titles, which is currently not always the case in some FF articles *. I.e. when using a new "Keyboard shortcuts - Perform common Thunderbird tasks quickly" title, I think we should also use "Config Editor - Change advanced settings in Thunderbird". Unless there is a valid reason not to of course, so is there any? 2) Should the articles involved include self-approved empty edits to cause "artificial" email noticiations reflecting title changes. or will this discussion be enough? 3) This only involves the 11 articles mentioned above, right? (Or 12 with 66. included) 4) Does this "job" include changing old title links in all referring articles, or should they be left for future edits?

    *How about an action to make this consistent for FF ad other product's articles?

    I should be able to and am willing to do so, unless anyone else is (maybe someone more close to or who is part of staff members?). A few notes/questions: 1) I do think we should keep a little consistecy in using capitals after the "-" in new TB titles, which is currently not always the case in some FF articles '''*'''. I.e. when using a new "Keyboard shortcuts - Perform common Thunderbird tasks quickly" title, I think we should also use "Config Editor - '''C'''hange advanced settings in Thunderbird". Unless there is a valid reason not to of course, so is there any? 2) Should the articles involved include self-approved empty edits to cause "artificial" email noticiations reflecting title changes. or will this discussion be enough? 3) This only involves the 11 articles mentioned above, right? (Or 12 with 66. included) 4) Does this "job" include changing old title links in all referring articles, or should they be left for future edits? '''*'''How about an action to make this consistent for FF ad other product's articles?
  20. Thank you all for pursuing this important work. And thank you tonnes for volunteering. Can someone reply to him?


    Note - many thunderbird contributors don't hang in the SUMO forums - it might be near zero but I'm not sure. So I it's not suprising tonnes is the only one to reply.

    I've posted about this initiative to tb-support-crew@mozilla.org to seek additional involvement. (tb-support-crew is a mailing list which encompasses Thunderbird contributors that are not just SUMO)

    Thank you all for pursuing this important work. And thank you tonnes for volunteering. Can someone reply to him? Note - many thunderbird contributors don't hang in the SUMO forums - it might be near zero but I'm not sure. So I it's not suprising tonnes is the only one to reply. I've posted about this initiative to tb-support-crew@mozilla.org to seek additional involvement. (tb-support-crew is a mailing list which encompasses Thunderbird contributors that are not just SUMO)
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