How To Contribute All Products Firefox Firefox for Android Firefox for iOS Mozilla VPN Firefox Relay Mozilla Monitor Pocket MDN Plus Hubs Firefox Focus Firefox for Enterprise Thunderbird Article Visits Status About the Knowledge Base Changes Not Ready For Localization Add images and screenshots to Knowledge Base articles Updated Adding screencasts Changes Needed Add-on support guidelines for contributors Changes Not Ready For Localization Anatomy of a Knowledge Base article Updated Angry User Training Changes Needed Answering questions on the Support Forum Changes Needed Article Description Updated Article discussion forums Changes Not Ready For Localization Article History Updated Article review and approval guidelines Updated Article status and change type Changes Not Ready For Localization [Attn Admin] How the community can reach an Admin and when you might want to Changes Not Ready For Localization Best practices for answering questions in the Support Forum [Edits welcome!] Changes Needed Best practices for creating new video tutorials Changes Not Ready For Localization Content community best practices for Bugzilla tickets Updated Contributor News & Resources Updated Contributor Policy - Usage of Generative AI (e.g., ChatGPT) Changes Not Ready For Localization Contributors guide on Firefox advanced customization with CSS Changes Needed Contributors Guide to Writing a Good Bug Changes Needed Create a new Knowledge Base article Updated Create or improve common forum responses Updated Customer Service Contributor Forum Skills Changes Needed Edit a Knowledge Base article Updated Editorial guidelines for Mozilla accounts Updated Escalation Guidelines Changes Needed Evaluating a Solution in the Forum Changes Needed File a bug report or feature request for Mozilla products Review Needed Firefox for Android (Android Studio Emulator) Updated Firefox for Android for Support Forum Contributors Updated Firefox for iOS (Xcode Simulator) Changes Needed Firefox Support troubleshooting guide Changes Needed Firefox version support policy for Knowledge Base content Updated Forum Moderation Guidelines Changes Needed Get familiar with Firefox Focus Changes Not Ready For Localization Get familiar with Firefox for Android Updated Get familiar with Firefox for iOS Updated Get started with Mobile Support Changes Not Ready For Localization Get to know Mozilla Changes Not Ready For Localization Helping with crashes Changes Needed How does support localization work? Updated How do I update articles after their first translation? Updated How to answer escalated questions Changes Needed How to be a Social Support Moderator Changes Not Ready For Localization How to be a SUMO Locale Leader Updated How to contribute to article localization Updated How to contribute to Mobile Support - Start here! Updated How to contribute to Social Support Updated How to contribute to the Knowledge Base Updated How to contribute to the Support Forum Updated How to help with non-English conversations on Mobile and Social Support Updated How to localize the SUMO interface Updated How to make screenshots Updated How to navigate and use the support forum platform Changes Needed How to obtain a shortened mzl.la link Updated How to participate in SUMO contributor meetings Updated How to translate SUMO KB articles in Bengali Changes Not Ready For Localization How to Translate SUMO KB Articles in Hindi Changes Not Ready For Localization How to use "For" tags Changes Needed Improve the Knowledge Base Updated L10N guidelines for reviewing translated articles Updated Localization Dashboards Changes Not Ready For Localization Markup chart Updated Markup cheat sheet Changes Not Ready For Localization Mobile and Social Support escalation process Changes Not Ready For Localization Mobile Store Support common issues Updated Mobile Store Support moderation guidelines Updated Mobile Support feedback and bug board Changes Not Ready For Localization Mobile Support - How to reply Changes Not Ready For Localization Mobile Support - How to use the tool Changes Not Ready For Localization Mobile Support - Tool overview Updated Mozilla official support channels Review Needed Mozilla Support rules and guidelines Changes Needed Participate in early testing (foxfooding) Changes Not Ready For Localization Practice article for SUMO localizers (localize this) Updated Research upcoming changes to Firefox Updated Social Support Common Replies Updated Social Support - Configure tools and workspace Review Needed Social Support - Contributor roles Review Needed Social Support - Guidelines Review Needed Social Support - How to use the tool Changes Not Ready For Localization Social Support - Responding from @FirefoxSupport Changes Not Ready For Localization Social Support - Tagging guidelines Changes Not Ready For Localization Staging Site Changes Not Ready For Localization SUMO Living Localization Guide Updated Support forum - Find support answers Changes Not Ready For Localization Support forum - How to escalate Updated Support forum - How to follow up Changes Not Ready For Localization Support forum - Offtopic and duplicate questions Updated Support forum - Post replies Updated Technical writing program Changes Not Ready For Localization Translating an article Updated Using Pontoon to Localize SUMO Changes Needed Using Templates Updated Using the Knowledge Base Dashboard Updated When and how to use keywords to improve an article's search ranking Updated When to respond to a controversial tweet as a Firefox Advocate Updated Writing guide for Knowledge Base articles Review Needed