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video file not found

  • 28 replies
  • 1 has this problem
  • 409 views
  • Last reply by Cosmo736

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I'm a premium member at Bill O'Reillys and receive no spin news to view. I use to be able to view the no spin news up until approximately 7 weeks ago. I can no longer view the no spin news and I haven't got a clue as to why. I am not tech savvy and I have spent many hours trying to locate the problem unsuccessfully.

After signing into my account to view the video it gives me hlsjs:video file not found. I am able to view the video of the day but not the no spin news. I tried google chrome and Internet explorer and it says the same thing, video file not found. I'm sure there is someone that has the solution to my issue. Help and thank you.

All Replies (20)

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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Thank you for swiftly replying to my plea Fred. I truly appreciate your help with my issue. I did follow each of your instructions which I have done before except for the safe mode so I felt confident it would turn out well, but it didn't.

I still have the same issue. Is there another reason why this video file is not found???

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Please provide a public link (no password) that we can check out. No Personal Information Please !

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Sorry Fred I just got back, thanks, how can we communicate?

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Cosmo736 said

I'm a premium member at Bill O'Reillys and receive no spin news to view. I use to be able to view the no spin news up until approximately 7 weeks ago.

What Extensions do you have?

What are your Content Blocking settings?

Do you have the 3 main Plug-Ins?

Is your Adobe Shockwave Flash the latest? (Click the Flash Options button (in Add-ons > Plug-ins) to check. It's now 32.0.0.156.)

~Pj

Modified by Pj

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Yes Fred, I have the 3 plug ins right now content blocking is set on custom extensions I'm at a lost on that one.

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extensions there are only 2 norton

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removed the extensions zero extensions as of now

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Note: If you block 3rd party cookies, this can cause issues.

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Cosmo736 said

I have the 3 plug-ins right now. Content Blocking is set on Custom.

Temporarily unCheck both Boxes and see if that helps. (After making any changes, close FF and open again.)

I checked a few free Spin News Clips, and they are working for me.


~Pj

Modified by Pj

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Still not working. Removed add ons and extensions, closed FF/restarted/same thing. Nothing seems to work favorably, just frustration.

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FredMcD said

Please provide a public link (no password) that we can
check out. No Personal Information Please !
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pardon my ignorance but how do I provide a public link 2u? will my email be sufficient???

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What is the link you use to access the webpage?

Never post any personal information because an adware robot could find it, and start sending you all kinds of spam. This includes e-mail, phone, and home information.

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you talking about the link to the no spin news or the link to this page???

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Ru there Fred

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I don't live here.  ;-)

The webpage that has the clip you want to watch.

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Sorry, I know that now!

The web page is Bill O'Reilly.com no spin news alert. Fred I truly appreciate your help and I must tell you that there is about a 13 hour difference between us and where you most likely recently started your day, for me, my day is finished as it is almost one AM here. So whatever information you can post for me I will get back to you tomorrow sometime. Thanks a bunch!

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The web address is; https://www.billoreilly.com/ Bill O'Reilly | No Spin News

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Sorry, I can't help much. You must be logged in as a Premium Member to access this content.

When you try to watch the clip, what happens? Any error messages?

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