Forum Response - Disable hardware acceleration

Hello,

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox, it has gradually improved, but there are still a few glitches.

You will need to restart Firefox for this to take effect so save all work first (such as mail you are composing, online documents you're editing, etc.) and then perform these steps:

1. Click the menu button and select Settings.
2. Select the Tabs and browsing panel in Firefox 152 and above or the General panel in earlier versions.
3. Under Performance, uncheck Use recommended performance settings. Additional settings will be displayed.

   

4. Uncheck Use hardware acceleration when available.
5. Close Firefox completely and then restart it to see if the problem persists.

Did this fix your problems? Please report back to us!

If the problem is resolved, you should check for updates for your graphics driver by following the steps mentioned in these Knowledge base articles:

• Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems
• Upgrade your graphics drivers to use hardware acceleration and WebGL

Thank you.