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I need either a new browser or a new mail handler. Is there anyone familiar with using Hotmail on Firefox.

  • 6 replies
  • 1 has this problem
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  • Last reply by robmm76

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Since MS released the new Outlook I have dozens of problems. Mostly with keys that no longer work - like page up/down, up/down arrows. delete key, Escape key, etc. MS says try another browser.

Since MS released the new Outlook I have dozens of problems. Mostly with keys that no longer work - like page up/down, up/down arrows. delete key, Escape key, etc. MS says try another browser.

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Do you mean the move from mail.live.com to outlook.live.com ?

Often the issue with keyboard navigation is that the page is not directing them to the expected element. For example, should the Page Down be directed to the list of messages or to the preview pane? You may need to click an element in order for it to become the target for keyboard shortcuts.

It does seem to have quite a delay in detecting keyboard input...

I use the NoScript extension to block scripts from some sites, so our setups might not be directly comparable. But I could take a further look. Could you describe the nonworking parts in more detail?

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You may have switched on caret browsing.

You can toggle caret browsing out-of- by pressing F7 (Mac: fn + F7).

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Note that this is an accessibility feature of Firefox.

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I turned caret browsing on and can't see any difference. I turned caret browsing off and can't see any difference. I don't get it.

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Start Firefox in Safe Mode to check if one of the extensions (3-bar button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: 3-bar button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window
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It may be a problem of focus. Often when I start an application I have to click on the page before it receives focus. Sometimes when a shortcut key fails, it will work after I click on the page , i.e. the focus was lost. Have most developers forgotten to set focus in an new application or page? Is this the same problem as forgetting to set the default enter key? I see a lot of this happening. Have these functions been lost in the newer, higher level languages?

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It may be a problem of focus. Often when I start an application I have to click on the page before it receives focus. Sometimes when a shortcut key fails, it will work after I click on the page , i.e. the focus was lost. Have most developers forgotten to set focus in an new application or page? Is this the same problem as forgetting to set the default enter key? I see a lot of this happening. Have these functions been lost in the newer, higher level languages?