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Support Forum

How to disable Toptip.ca

Posted

In the (now closed) thread:

https://support.mozilla.org/en-US/questions/814310#answer-174482

It recommends: "Go into the options and untick the double click to translate box" for "Google Dictionary and Translate 2.5 add-on"

... but does not explain how to get to the options. I am not sure, in fact, that this is the solution.

I have "Easy Google Translate (3.1)" ... but this is already disabled. I don't see any other Google Translate add-on installed at this time, per: "about:addons" ... I also searched "about:config" for "Translate" and didn't find Google Translate their either.

am I looking in the right place, or is there another solution?

Hope someone knows the answer...

Thanks in advance.

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.5 r502
  • SiteAdvisor
  • VLC media player Web Plugin 2.0.2
  • Google Update
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Foxit Reader Plug-In For Firefox and Netscape
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • GEPlugin
  • 4.1.10329.0
  • RealJukebox Netscape Plugin
  • RealNetworks(tm) RealPlayer Chrome Background Extension Plug-In
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 15.0.1.13
  • Winamp Application Detector
  • Flock Update
  • Yahoo Application State Plugin version 1.0.0.7
  • Office Live Update v1.5
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • Office Plugin for Netscape Navigator
  • PDF-XChange Viewer Netscape Gecko Plugin

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.0; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0

More Information

Application Basics
Name
Firefox
Version
17.0
User Agent
Mozilla/5.0 (Windows NT 6.0; WOW64; rv:17.0) Gecko/17.0 Firefox/17.0
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
BabelFish
1.96
true
{ca0849e8-2c76-42ae-9abe-34e14d337acf}
Browse By Name
1.1
true
jid0-BJHK9jcBnvyTwamzSSjJvyQXmOE@jetpack
Canadian English Dictionary
2.0.5
true
en-CA@dictionaries.addons.mozilla.org
ChatZilla
0.9.89
true
{59c81df5-4b7a-477b-912d-4e0fdf64e5f2}
Flash Video Downloader Youtube Downloader
3.8.0
true
artur.dubovoy@gmail.com
Globefish
1.4.1
true
globefish@projects.6831.courses.csail.mit.edu
McAfee SiteAdvisor
3.6.0
true
{4ED1F68A-5463-4931-9384-8FFF5ED91D92}
NoScript
2.6.2
true
{73a6fe31-595d-460b-a920-fcc0f8843232}
Session Manager
0.7.9.1
true
{1280606b-2510-4fe0-97ef-9b5a22eafe30}
Wiktionary and Google Translate
5.13
true
googledictionary@toptip.ca
Anti-Banner
12.0.1.511
false
KavAntiBanner@Kaspersky.ru
Easy Google Translate
3.1
false
easygtranslate@wrlf.com.br
Kaspersky URL Advisor
12.0.1.511
false
linkfilter@kaspersky.ru
Kaspersky Virtual Keyboard
12.0.1.511
false
virtualKeyboard@kaspersky.ru
Microsoft .NET Framework Assistant
1.2.1
false
{20a82645-c095-46ed-80e3-08825760534b}
RealPlayer Browser Record Plugin
15.0.1
false
{ABDE892B-13A8-4d1b-88E6-365A6E755758}
Skype Click to Call
5.9.0.9216
false
{82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}
WOT
20120926
false
{a0d7ccb3-214d-498b-b4aa-0e8fda9a7bf7}
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
4
browser.search.param.yahoo-fr
chr-greentree_ff&type=302398
browser.startup.homepage
http://www.google.ca/firefox?client=firefox-a&rls=org.mozilla:en-UK:official
browser.startup.homepage_override.buildID
20121119183901
browser.startup.homepage_override.mstone
17.0
browser.tabs.onTop
false
dom.max_chrome_script_run_time
40
dom.max_script_run_time
40
extensions.lastAppVersion
17.0
general.useragent.extra.microsoftdotnet
( .NET CLR 3.5.30729; .NET4.0C)
keyword.URL
http://www.google.com/search?ie=UTF-8&oe=UTF-8&sourceid=navclient&gfns=1&q=
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1353856328
places.history.expiration.transient_current_max_pages
74575
places.history.expiration.transient_optimal_database_size
152779837
places.last_vacuum
1301533994
print.print_printer
HP LaserJet 4Si
print.printer_HP_LaserJet_4Si.print_bgcolor
true
print.printer_HP_LaserJet_4Si.print_bgimages
true
print.printer_HP_LaserJet_4Si.print_command
print.printer_HP_LaserJet_4Si.print_downloadfonts
false
print.printer_HP_LaserJet_4Si.print_edge_bottom
0
print.printer_HP_LaserJet_4Si.print_edge_left
0
print.printer_HP_LaserJet_4Si.print_edge_right
0
print.printer_HP_LaserJet_4Si.print_edge_top
0
print.printer_HP_LaserJet_4Si.print_evenpages
true
print.printer_HP_LaserJet_4Si.print_footercenter
print.printer_HP_LaserJet_4Si.print_footerleft
&PT
print.printer_HP_LaserJet_4Si.print_footerright
&D
print.printer_HP_LaserJet_4Si.print_headercenter
print.printer_HP_LaserJet_4Si.print_headerleft
&T
print.printer_HP_LaserJet_4Si.print_headerright
&U
print.printer_HP_LaserJet_4Si.print_in_color
true
print.printer_HP_LaserJet_4Si.print_margin_bottom
0.5
print.printer_HP_LaserJet_4Si.print_margin_left
0.5
print.printer_HP_LaserJet_4Si.print_margin_right
0.5
print.printer_HP_LaserJet_4Si.print_margin_top
0.5
print.printer_HP_LaserJet_4Si.print_oddpages
true
print.printer_HP_LaserJet_4Si.print_orientation
1
print.printer_HP_LaserJet_4Si.print_page_delay
50
print.printer_HP_LaserJet_4Si.print_paper_data
1
print.printer_HP_LaserJet_4Si.print_paper_height
11.00
print.printer_HP_LaserJet_4Si.print_paper_size_type
0
print.printer_HP_LaserJet_4Si.print_paper_size_unit
0
print.printer_HP_LaserJet_4Si.print_paper_width
8.50
print.printer_HP_LaserJet_4Si.print_reversed
false
print.printer_HP_LaserJet_4Si.print_scaling
1.00
print.printer_HP_LaserJet_4Si.print_shrink_to_fit
true
print.printer_HP_LaserJet_4Si.print_to_file
false
print.printer_HP_LaserJet_4Si.print_unwriteable_margin_bottom
0
print.printer_HP_LaserJet_4Si.print_unwriteable_margin_left
0
print.printer_HP_LaserJet_4Si.print_unwriteable_margin_right
0
print.printer_HP_LaserJet_4Si.print_unwriteable_margin_top
0
print.printer_PDFCreator.print_bgcolor
true
print.printer_PDFCreator.print_bgimages
true
print.printer_PDFCreator.print_command
print.printer_PDFCreator.print_downloadfonts
false
print.printer_PDFCreator.print_edge_bottom
0
print.printer_PDFCreator.print_edge_left
0
print.printer_PDFCreator.print_edge_right
0
print.printer_PDFCreator.print_edge_top
0
print.printer_PDFCreator.print_evenpages
true
print.printer_PDFCreator.print_footercenter
print.printer_PDFCreator.print_footerleft
&PT
print.printer_PDFCreator.print_footerright
&D
print.printer_PDFCreator.print_headercenter
print.printer_PDFCreator.print_headerleft
&T
print.printer_PDFCreator.print_headerright
&U
print.printer_PDFCreator.print_in_color
true
print.printer_PDFCreator.print_margin_bottom
0.5
print.printer_PDFCreator.print_margin_left
0.5
print.printer_PDFCreator.print_margin_right
0.5
print.printer_PDFCreator.print_margin_top
0.5
print.printer_PDFCreator.print_oddpages
true
print.printer_PDFCreator.print_orientation
1
print.printer_PDFCreator.print_page_delay
50
print.printer_PDFCreator.print_paper_data
1
print.printer_PDFCreator.print_paper_height
11.00
print.printer_PDFCreator.print_paper_size_type
0
print.printer_PDFCreator.print_paper_size_unit
0
print.printer_PDFCreator.print_paper_width
8.50
print.printer_PDFCreator.print_reversed
false
print.printer_PDFCreator.print_scaling
1.00
print.printer_PDFCreator.print_shrink_to_fit
true
print.printer_PDFCreator.print_to_file
false
print.printer_PDFCreator.print_unwriteable_margin_bottom
0
print.printer_PDFCreator.print_unwriteable_margin_left
0
print.printer_PDFCreator.print_unwriteable_margin_right
0
print.printer_PDFCreator.print_unwriteable_margin_top
0
privacy.cpd.extensions-sessionmanager
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
Mobile Intel(R) 4 Series Express Chipset Family
Vendor ID
0x8086
Device ID
0x2a42
Adapter RAM
Unknown
Adapter Drivers
igdumd64 igd10umd64
Driver Version
7.15.10.1511
Driver Date
6-27-2008
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer.
DirectWrite Enabled
false (7.0.6002.18592)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 8.1500.1000.2202 or newer.
AzureCanvasBackend
cairo
AzureFallbackCanvasBackend
none
AzureContentBackend
none
JavaScript
Incremental GC
1
Accessibility
Activated
0
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.2
4.9.2
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

philipp
  • Top 10 Contributor
  • Moderator
2051 solutions 8919 answers

hello Enquire, yes about:addons is the right place to look for it. please note that it might also be another extension of yours that contains this kind of adware. please also try disabling all your other presently active extensions (a restart might be necessary after each of them) to find the culprit...

Troubleshoot Firefox issues caused by malware

Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

cmk59 0 solutions 1 answers

...So what do you do when none of this finds your culprit? This is beyond aggravating!

cmk59

philipp
  • Top 10 Contributor
  • Moderator
2051 solutions 8919 answers

try to reset firefox and/or run a full scan of your system with security tools like the free version of malwarebytes & adwcleaner.