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Can't show icons (example - in gmail), yet I do have javascript enabled.

Posted

In my gmail (note, it happens on other webpages, but since this is very common website, chose it for example) I cannot see inside the button that says "refresh" or "settings". Also, when trying to do chat, I cannot see any icons.

Note: I do have javascript enabled.

Additional System Details

This happened

Every time Firefox opened

This started when...

No idea - but only happens on my work computer.

Installed Plug-ins

  • Google Update
  • QQ2011
  • 4.1.10329.0
  • iTunes Detector Plug-in
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.2
  • NPTXSSO Dynamic Link Library
  • Shockwave Flash 11.0 r1
  • Thunder DapCtrl NPAPI Plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • alibaba setup one click
  • ww-plugin
  • Version 1.1.5, copyright 1996-2010 The VideoLAN Teamhttp://www.videolan.org/
  • np-mswmp
  • Thunder DapCtrl COM Component FireFox Plugin
  • Yahoo Application State Plugin version 1.0.0.7
  • Coupons, Inc. Coupon Printer Plugin
  • Coupons, Inc. Coupon Printer DLL
  • NPWLPG
  • TestGen plug-in, Version 7.4
  • Office Plugin for Netscape Navigator

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
EPUBReader
1.4.2.1
true
{5384767E-00D9-40E9-B72F-9CC39D655D6F}
FireFTP
2.0.7
true
{a7c6cf7f-112c-4500-a7ea-39801a327e5f}
TradeManager-Plugin
1.0
true
{4D144BC3-23FB-47de-90C5-63CCB0139CCF}
HP Smart Web Printing
4.60
false
smartwebprinting@hp.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
4
browser.startup.homepage
www.google.com
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
gfx.blacklist.suggested-driver-version
10.6
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1349913254
places.history.expiration.transient_current_max_pages
53669
places.last_vacuum
1300589953
print.print_printer
Xerox Phaser 3124
print.printer_Xerox_Phaser_3124.print_bgcolor
false
print.printer_Xerox_Phaser_3124.print_bgimages
false
print.printer_Xerox_Phaser_3124.print_command
print.printer_Xerox_Phaser_3124.print_downloadfonts
false
print.printer_Xerox_Phaser_3124.print_edge_bottom
0
print.printer_Xerox_Phaser_3124.print_edge_left
0
print.printer_Xerox_Phaser_3124.print_edge_right
0
print.printer_Xerox_Phaser_3124.print_edge_top
0
print.printer_Xerox_Phaser_3124.print_evenpages
true
print.printer_Xerox_Phaser_3124.print_footercenter
print.printer_Xerox_Phaser_3124.print_footerleft
&PT
print.printer_Xerox_Phaser_3124.print_footerright
&D
print.printer_Xerox_Phaser_3124.print_headercenter
print.printer_Xerox_Phaser_3124.print_headerleft
&T
print.printer_Xerox_Phaser_3124.print_headerright
&U
print.printer_Xerox_Phaser_3124.print_in_color
true
print.printer_Xerox_Phaser_3124.print_margin_bottom
0.5
print.printer_Xerox_Phaser_3124.print_margin_left
0.5
print.printer_Xerox_Phaser_3124.print_margin_right
0.5
print.printer_Xerox_Phaser_3124.print_margin_top
0.5
print.printer_Xerox_Phaser_3124.print_oddpages
true
print.printer_Xerox_Phaser_3124.print_orientation
0
print.printer_Xerox_Phaser_3124.print_page_delay
50
print.printer_Xerox_Phaser_3124.print_pagedelay
500
print.printer_Xerox_Phaser_3124.print_paper_data
9
print.printer_Xerox_Phaser_3124.print_paper_height
11.00
print.printer_Xerox_Phaser_3124.print_paper_size_type
0
print.printer_Xerox_Phaser_3124.print_paper_size_unit
1
print.printer_Xerox_Phaser_3124.print_paper_width
8.50
print.printer_Xerox_Phaser_3124.print_reversed
false
print.printer_Xerox_Phaser_3124.print_scaling
1.00
print.printer_Xerox_Phaser_3124.print_shrink_to_fit
true
print.printer_Xerox_Phaser_3124.print_to_file
false
print.printer_Xerox_Phaser_3124.print_unwriteable_margin_bottom
0
print.printer_Xerox_Phaser_3124.print_unwriteable_margin_left
0
print.printer_Xerox_Phaser_3124.print_unwriteable_margin_right
0
print.printer_Xerox_Phaser_3124.print_unwriteable_margin_top
0
privacy.cpd.siteSettings
true
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 4350
Vendor ID
0x1002
Device ID
0x954f
Adapter RAM
512
Adapter Drivers
atiumdag atidxx32 atidxx64 atiumdva atiumd64 atiumd6a atitmm64
Driver Version
8.632.0.0
Driver Date
7-2-2009
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (6.1.7600.16972)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Make sure that you allow pages to choose their colors and that you haven't enabled High Contrast in the Accessibility settings.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

Helpful Reply

Already checked - [X] "Allow pages to choose their own colors, instead of my selections above

I only have the default theme. It is 15.0.1 I will try safe mode, but cannot imagine it will help because this i my work computer. I have practically nothing installed on it. In fact I only have 3 plugins installed and all are working fine. I will go ahead and restart in safe mode, but if I do not reply then it did not work.

Thanks!

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

Did you check the Windows Accessibility settings?

Can you attach a screenshot?

Use a compressed image type like PNG or JPG to save the screenshot.

Question owner

I am using a Chinese system and cannot find the Windows Accessibility settings. ugh.

Anywhere here is a picture of my problem.

At first I thought it was because I didn't have javascript running but it is checked.

Thanks!

cor-el
  • Top 10 Contributor
  • Moderator
10749 solutions 96724 answers

If images are missing then check that you aren't blocking images from some domains.

  • Check the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
  • Check that images are enabled: Tools > Options > Content: [X] Load images automatically
  • Check the exceptions in "Tools > Options > Content: Load Images > Exceptions"
  • Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.

Make sure that you do not block third-party images, the permissions.default.image pref should be 1.

There are also extensions (Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images.

See also:

Question owner

Everything looked ok except.....


Check the "Tools > Page Info > Media" tab for blocked images (scroll through all the images with the cursor Down key).

The ones I could not see.... https://ssl.gstatic.com/ui/v1/zippy/arrow_right.png Type: Background Size: Unknown (not cached) Dimensions 0px x 0px <------------that is a problem. I could not see anything in Media Preview.

However, things like https://mail.google.com/mail/pimages/2/arrow_down_tlp.png I could see in the media preview.

mjbbest 0 solutions 1 answers

Hi

I have the same problem while I am using Firefox. (When I am using other browser such as Google chrome or Waterfox I don't have this problem). I cannot see any button of gmail like archive, setting ,notifications ,chat list icons and ... .

I have installed Firefox a couple of hours ago and there is no add-on installed. All setting in my Firefox are default and I didn't change any of them.

I cheeked all above but my problem did not solved. For more information I am using Windows 7 64 bit operating system and Firefox 16.0.1( Last version).

Please help Thanks a lot

GaelicGal 0 solutions 3 answers

I've had the same problem for quite some time. Have checked all my settings, and restarting with add-ons disabled doesn't help. I'm currently using Waterfox 18.0.1 with 64-bit Windows 7 Home Premium with Service Pack 1, but like I said, I've had this problem for months and months. Occasionally, clearing my cache and reloading the page will solve the problem, but most of the time it won't. I can almost always right-click the image and view it, but many, many images just won't show up embedded in the page.