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youtube can't load buttons properly

Posted

Youtube buttons and the youtube header does not load properly. http://imgur.com/wg61O Here is a screenshot of what I am talking about. The buttons not loading properly is does not always apply to the same button.

Youtube buttons and the youtube header does not load properly. http://imgur.com/wg61O Here is a screenshot of what I am talking about. The buttons not loading properly is does not always apply to the same button.

Additional System Details

Sites Affected

http://www.youtube.com

Installed Plug-ins

  • Google Update
  • Shockwave Flash 11.4 r402
  • Unity Player 3.5.5f2
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.4
  • NPWLPG
  • BlackBerry WebSL Browser Plug-In
  • iTunes Detector Plug-in
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

More Information

Application Basics
Name
Firefox
Version
15.0.1
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1
Profile Folder
Show Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Memory Use
about:memory
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.1.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
Reddit Enhancement Suite
4.1.2
true
jid1-xUfzOsOFlzSOXg@jetpack
Thumbnail Zoom Plus
2.2
true
thumbnailZoom@dadler.github.com
Important Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.cache.disk.capacity
1048576
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size_cached_value
1048576
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20120905151427
browser.startup.homepage_override.mstone
15.0.1
extensions.lastAppVersion
15.0.1
font.name.serif.x-western
Arial
gfx.direct3d.prefer_10_1
true
network.cookie.prefsMigrated
true
places.database.lastMaintenance
1346690394
places.history.expiration.transient_current_max_pages
104858
privacy.sanitize.migrateFx3Prefs
true
security.warn_viewing_mixed
false
Graphics
Adapter Description
ATI Radeon HD 5800 Series
Vendor ID
0x1002
Device ID
0x6898
Adapter RAM
1024
Adapter Drivers
aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
Driver Version
8.982.0.0
Driver Date
7-27-2012
Direct2D Enabled
true
DirectWrite Enabled
true (6.1.7600.16972)
ClearType Parameters
ClearType parameters not found
WebGL Renderer
Google Inc. -- ANGLE (ATI Radeon HD 5800 Series) -- OpenGL ES 2.0 (ANGLE 1.0.0.1041)
GPU Accelerated Windows
1/1 Direct3D 10
AzureBackend
direct2d
JavaScript
Incremental GC
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.1
4.9.1
NSS
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS Util
3.13.6.0
3.13.6.0
NSS SSL
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC
NSS S/MIME
3.13.6.0 Basic ECC
3.13.6.0 Basic ECC

Tyler Downer
  • Administrator
  • Moderator
1344 solutions 8967 answers

I'm going to have you try a few different things here for me so we can try to find the solution :)

First, try to Reset Firefox. Refresh Firefox - reset add-ons and settings. does this help this issue?

If not, then try to disable Hardware acceleration. Turning off hardware acceleration

Let me know if any of these solve the issue or not.

I'm going to have you try a few different things here for me so we can try to find the solution :) First, try to Reset Firefox. [[Reset Firefox – easily fix most problems]]. does this help this issue? If not, then try to disable Hardware acceleration. [[Upgrade your graphics drivers to use hardware acceleration and WebGL#w_turning-off-hardware-acceleration|Turning off hardware acceleration]] Let me know if any of these solve the issue or not.
cor-el
  • Top 10 Contributor
  • Moderator
15454 solutions 139954 answers

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.

See also:

Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance). *Do not click the Reset button on the Safe mode start window or otherwise make changes. *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes ---- See also: *http://kb.mozillazine.org/Images_or_animations_do_not_load *https://support.mozilla.org/kb/Images+or+animations+do+not+show

Question owner

Hi, first of all, I'd like to thank you all for the reply. I did the recommended things to solve the issue but it didn't work. I still have the same problem.

Hi, first of all, I'd like to thank you all for the reply. I did the recommended things to solve the issue but it didn't work. I still have the same problem.
cor-el
  • Top 10 Contributor
  • Moderator
15454 solutions 139954 answers

Do you have security software (firewall, anti-virus) that may be blocking small images like that?

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

Do you have security software (firewall, anti-virus) that may be blocking small images like that? Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that works.

Question owner

I have panda global protection 2012. I already tried safe mode with network and it still does the same. Oh yeah, forgot to add that chrome is able load youtube properly. Could it be my DNS address for ipv4? Currently using google's DNS server

I have panda global protection 2012. I already tried safe mode with network and it still does the same. Oh yeah, forgot to add that chrome is able load youtube properly. Could it be my DNS address for ipv4? Currently using google's DNS server