Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does this symbol †or â show up in my email messages almost always?

  • 4 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Why does this symbol †or â show up in my email messages almost always? I know it is a coding problem. I think it is a problem with Firefox. There use to be a button to change from unicode to western of back but now it does not work. I do not know how to code is there a fix. I think Firefox needs fix. Running Win7 and Firefox 91.0.1 64 Bit.

Why does this symbol †or â show up in my email messages almost always? I know it is a coding problem. I think it is a problem with Firefox. There use to be a button to change from unicode to western of back but now it does not work. I do not know how to code is there a fix. I think Firefox needs fix. Running Win7 and Firefox 91.0.1 64 Bit.

All Replies (4)

more options

Hello, can you please share the URL of the website where you are seeing this. It will help narrow down the issue - whether it is a problem with the website or Firefox.

Thank You

more options

It is my email that I get it a lot. I use Juno.com.

more options

Thank you for that detail. I mistook that you were using Firefox. Is it possible for you to check the character encoding on Thunderbird to validate that it is indeed set accurately. A similar issue was reported earlier and you can check the steps here.

Thank You

more options

Note that you get this when the text is Unicode, but the servers sends it as an eight bit Windows encoding (i.e. you see the combining Unicode characters). See also: