Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

special characters in the text are unreadable (“ instead of ")

  • 3 replies
  • 2 have this problem
  • 23 views
  • Last reply by cor-el

Jantc
Jantc

From of my email contacts likes to use special characters in his text like " or '. When I open his message I see “ or ‘. Who does something wrong here?

From of my email contacts likes to use special characters in his text like " or '. When I open his message I see “ or ‘. Who does something wrong here?

All Replies (3)

cor-el
cor-el

That is a problem with the encoding.
You see “ instead of “ if a Western or Windows encoding is selected instead of Unicode (UTF-8).

  • Firefox > Web Developer > Character Encoding
  • View > Character Encoding

You can see that on this page if you select (F10) View > Character Encoding > Western (ISO-8859-1).

ltnntkim
ltnntkim

I am not able to type in Korean character in my Firefox 16. Would anybody know the solution?

cor-el
cor-el

Hi ltnntkim

Can you please start a new thread for your question?

Then you can provide more information like your operating system and installed extensions and installed plugins.