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Videos won't play in Facebook. Is this a browser issue or a Facebook issue

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  • 1 has this problem
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  • Last reply by cor-el

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Videos won't play in Facebook. Is this a browser issue or a Facebook issue

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If you have Windows 10 N or KN then you may not have the Media Feature Pack installed. https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

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You can check the Web Console for media related messages.

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