Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

invalid url

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

I just did a firefox update this morning to 78.0.2. I am on pinterest.com and every time I click a link to access their help or about or whatever, I get invalid url. At first I thought it was their site but I opened microsoft edge and all links open properly. https://help.pinterest.com/?source=gear_menu_web Invalid URL The requested URL "[no URL]", is invalid. Reference #9.3f0a7c68.1594471681.60a81235

https://about.pinterest.com/ The requested URL "[no URL]", is invalid. Reference #9.3f0a7c68.1594471671.60a7a6ae

https://developers.pinterest.com/tools/widget-builder/?type=profile&url=https%3A%2F%2Fwww.pinterest.ca%2FMoyralyn%2F Invalid URL The requested URL "[no URL]", is invalid. Reference #9.3f0a7c68.1594471849.60ae9818 Is this a glitch in the new update? or just my computer? lol Thanx in advance

All Replies (4)

more options

Helpful?

more options

whats that even mean?

Helpful?

more options

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.


You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").

Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.

You can't recover from this 'forget' unless you have a backup of involved files.

If you revisit a 'forgotten' website then data for that website will be saved once again.

Helpful?

more options

If you use a VPN or proxy then try a direct connection.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.