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I can't sign into my sbcglobal.net account with firefox, all other browsers work ok

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  • 1 has this problem
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  • Last reply by dfiala

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When I try to sign into my account, it keeps asking me to reset my password over and over.

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Does the site give a reason?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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This problem just started a few days ago. It has worked alright before. I think something has changed with the sign in.

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