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Firefox does not allow me to log out from Hotmail

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

smcc42
smcc42

Normally when leaving Hotmail I click on my user name and am presented with a number of options including "Sign Out". Now no options are presented, but Microsoft Edge does show these options and I can log out with no problem. Can anyone help?

Normally when leaving Hotmail I click on my user name and am presented with a number of options including "Sign Out". Now no options are presented, but Microsoft Edge does show these options and I can log out with no problem. Can anyone help?

Chosen solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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FredMcD
FredMcD

Chosen Solution

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}