Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blank screen appears when I do a search in a new tab using duck duck go

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

more options

I have Duck Duck Go set as my default search engine and home page.

Whenever I try to do a web search using duck duck go after opening a new tab, the search results return blank. The search bar section will show, the "web images videos news " tabs show and the typical duck duck go buttons along the button will show but the area where the results should display is blank.

This does not happen when I first open firefox, only when I open a new tab. The only way I can resolve it and conduct a new search is to close firefox all together and start over.

Any ideas?

All Replies (1)

more options

What about other web pages and search engines?

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}