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My account doesn't work, you are sending confirmation wrong. I need to delete this whole thing and start over with another email, password. Please advise!!!

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by guigs

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Not getting confirmation. Said sent to saLinghigh@gmail.com users. Apparently there are more than one saLinghigh because I get nothing!! I want to delete this entire account and start over with another email. Reset pass word, new one will not work. Don't know old one or if there was another user name. I am about fed up with trying to fix this. I am not happy with just the pat answers from computer.

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Hi,

I think that a repair should be carried out as follows

https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

thank's #fxhelp #Firefox64SUMOWeek

Modified by hellosct1

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Hey there,

So I understand that you are not getting the email notification for the sync account that you signed up with. I am sorry to hear this.

In order to verify you are receiving email I sent you an email. Please verify that you can receive mail.

One option to make sure you don't loose your data is to Back up and restore information in Firefox profiles.