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Firefox 61 Drop Down Menus Not Working Properly...

  • 4 replies
  • 1 has this problem
  • Last reply by FredMcD

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This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for themselves, log into eBay and start the process to list an item. When you see all of the drop down menus to select different things (like the item condition, etc.), you will find that the menus will NOT stay open (you have to click and hold the left mouse button to make your selection).

This is occurring with two bluetooth mice and a USB mouse as well. The operating system is MacOS 10.13.5. The problem does not occur in the versions of Firefox prior to 56 or 57 and the problem does not occur in Chrome.

One thing I just discovered is that if I click at the very outside edge of the menus, they will usually stay open. I really would like to get this issue solved once and for all. Refreshing the browser does not change anything and neither does safe mode. I think there is some coding change within Firefox that is causing the issue.

If anyone has any idea as to what might be causing this issue, please respond. Thanks in advance.

All Replies (4)

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Please provide a link that we can check out.

You have not said what it is you already tried. So . . .

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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I can not provide a link, because you have to be logged in to a site for it to happen (although I believe it has happened on other sites, too - I just use eBay every day).

Clearing the cache and cookies does not change anything. Safe mode does not change anything. Disabling hardware acceleration does not change anything. The problems still persists.

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Here we are 3 months later and up to version 63 in Firefox and this problem STILL persists. Nothing that has been suggested has made a difference.

You can test it with a computer running macOS (10.13 or 10.14 - doesn't matter) and Firefox 58 through 63. Go to the Newegg site and use the menus to look for SSDs (or anything else). When you have a selection to look through, use the drop down to try to select Lowest Price First (or any other option) and the drop down menu will not stay open.

Chrome does NOT have this issue.

Safari does NOT have this issue.

Opera does NOT have this issue.

I don't like any of those browsers, but I am forced to use them because of this major flaw in Firefox. It is really sad that none of the coders for Firefox can get this figured out.

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I called for more help.