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Cannot get the pound sign on keyboard

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was working fine until yesterday but two of the upper keys do not show correctly? ie above 2 and 3 on keyboard. Now when I shift and press for pound i get a hash sign

Chosen solution

Sounds that you switched the keyboard layout from en-GB to another layout (en-US?).

Do you have multiple keyboard layouts installed?

It is possible you accidentally changed the keyboard layout by using a key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout unintentionally via a keyboard shortcut.

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All Replies (3)

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Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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Chosen Solution

Sounds that you switched the keyboard layout from en-GB to another layout (en-US?).

Do you have multiple keyboard layouts installed?

It is possible you accidentally changed the keyboard layout by using a key sequence to rotate the keyboard layout.

Windows remembers the keyboard layout setting per application and you may have changed the keyboard layout unintentionally via a keyboard shortcut.

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had to install english (uk) so not sure how it was removed in the first place? anyway looks fine now thanks