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How do I stop FireShot ads from automatically appearing when I open a new tab in Firefox?

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  • Last reply by Shadow110

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When I updated Firefox to v57.0 it automatically updated my add-ons. Now, every time I open a new tab I get an unwanted ad for FireShot. How do I get rid of the ads without removing the add-on, please?

Thank you.

When I updated Firefox to v57.0 it automatically updated my add-ons. Now, every time I open a new tab I get an unwanted ad for FireShot. How do I get rid of the ads without removing the add-on, please? Thank you.

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Disable and remove your Extension Take Webpage Screenshots Entirely - FireShot 0.98.94.7 ({0b457cAA-602d-484a-8fe7-c1d894a011ba}) Thanks for having send info on. That was easy to figure out. Firefox 57 has a built in screen shot in the Address Bar the 3 dots ... click.

This is what comes next though... https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware use more than 1 scanner as each uses diff tech. Save the Reports. If doing this yourself Google each item found as do not want to disable something you want. If need help https://forums.malwarebytes.com/topic/9573-im-infected-what-do-i-do-now/

Please let us know if this solved your issue or if need further assistance.