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Google sign-in doesn't work anymore

  • 2 replies
  • 18 have this problem
  • 1993 views
  • Last reply by Arenn

As topic says, I logged myself out of my Google account accidentally on the browser a few days ago, and this has been driving me to frustration, I've tried everything I can think of, but the only buttons that work on that page are the Language change list and the "help" button, which takes me to Google's help wizard which doesn't give you any additional recourse to get help with your problem if their wizard answers don't help with your problem, which leads me here. I'm unsure at this point if its a Firefox issue or a Google issue, but I saw that there was a similar issue posted in the Thunderbird section of this forum, so I thought maybe it would be prudent to post this here. I really dislike having to get my phone out every time I want to check my email while browsing the web (usually watching youtube) and I'd be able to easily open the account with two clicks without opening up my phone if I was signed in, but I can't because the sign in will not progress past enter email. The other buttons that don't work act like they're reacting (flash color as if depressed normally) but they don't finish returning to a normal color, proving that something is definitely broken.

As topic says, I logged myself out of my Google account accidentally on the browser a few days ago, and this has been driving me to frustration, I've tried everything I can think of, but the only buttons that work on that page are the Language change list and the "help" button, which takes me to Google's help wizard which doesn't give you any additional recourse to get help with your problem if their wizard answers don't help with your problem, which leads me here. I'm unsure at this point if its a Firefox issue or a Google issue, but I saw that there was a similar issue posted in the Thunderbird section of this forum, so I thought maybe it would be prudent to post this here. I really dislike having to get my phone out every time I want to check my email while browsing the web (usually watching youtube) and I'd be able to easily open the account with two clicks without opening up my phone if I was signed in, but I can't because the sign in will not progress past enter email. The other buttons that don't work act like they're reacting (flash color as if depressed normally) but they don't finish returning to a normal color, proving that something is definitely broken.

Chosen solution

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

Please delete all cookies from google and clear your cache then restart Firefox. If does not work go back into cookies and clear everything that you know you do not need. Also check your Firewall software see if anything adds up to google and can put a exemption in maybe. Also turn off any adblockers when go to the site.

If that does not work https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

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Chosen Solution

Please consider turning on send info to Mozilla before posting a question. This helps us help you.

Please delete all cookies from google and clear your cache then restart Firefox. If does not work go back into cookies and clear everything that you know you do not need. Also check your Firewall software see if anything adds up to google and can put a exemption in maybe. Also turn off any adblockers when go to the site.

If that does not work https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Please let us know if this solved your issue or if need further assistance.

Disabling adblocker seemed to do the trick, thanks for the help!