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When I was checking performance issues, Firefox wiped out my cell phone and I'm trying to figure out how to fix it.

Posted

I clicked into the Developer on Firefox, then the web console, then the performance check. I thought it was finished and closed it out. When I left the room and came back in my cell phone information apparently had been deleted and Windows was not recognizing it. The phone was working fine before this so I don't know what happened.

I'm trying to figure out how to restore my phone.

I clicked into the Developer on Firefox, then the web console, then the performance check. I thought it was finished and closed it out. When I left the room and came back in my cell phone information apparently had been deleted and Windows was not recognizing it. The phone was working fine before this so I don't know what happened. I'm trying to figure out how to restore my phone.

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the-edmeister
  • Top 25 Contributor
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5425 solutions 40502 answers

So, your problem is with Firefox for Android? Or is it Firefox for iOS?

Let us know and a Moderator / Admin can move this thread to the appropriate queue. There are separate queues for support for each of the three - Firefox for Desktop - Android - iOS.

So, your problem is with Firefox for Android? Or is it Firefox for iOS? Let us know and a Moderator / Admin can move this thread to the appropriate queue. There are separate queues for support for each of the three - Firefox for Desktop - Android - iOS.

Question owner

This is a Windows Smart Phone. It's Firefox for Desktop.

This is a Windows Smart Phone. It's Firefox for Desktop.
the-edmeister
  • Top 25 Contributor
  • Moderator
5425 solutions 40502 answers

Why do you think your problem with the Windows Smart Phone is related to Firefox?

Why do you think your problem with the Windows Smart Phone is related to Firefox?

Question owner

I was on Firefox trying to list to a music video. I clicked onto the Firefox Developer, then the web console, then the performance. When I was trying to check the performance, it apparently wiped out my cell phone that was plugged into the computer.

When I tried to use the phone, it wouldn't work. I thought it had just turned off but it's still not working.

I was on Firefox trying to list to a music video. I clicked onto the Firefox Developer, then the web console, then the performance. When I was trying to check the performance, it apparently wiped out my cell phone that was plugged into the computer. When I tried to use the phone, it wouldn't work. I thought it had just turned off but it's still not working.
Phoxuponyou 51 solutions 517 answers

This sounds really bizarre. Isn't the Performance tab in Developer tools just a browser performance recorder and not a system check or stress test? Is there any way it can interact with a phone plugged in via USB if it's just a passive recorder?

This sounds really bizarre. Isn't the Performance tab in Developer tools just a browser performance recorder and not a system check or stress test? Is there any way it can interact with a phone plugged in via USB if it's just a passive recorder?