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Some programs using windows 10 ask for flash to be installed but it already is!

  • 2 replies
  • 2 have this problem
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  • Last reply by ehj69

ehj69
ehj69

10% of my programs (e.g. Pandora) ask for Flash to be installed but the latest Flash is already installed. These programs run on Chrome. The help desk for these programs say just move to Chrome. Any ideas?

10% of my programs (e.g. Pandora) ask for Flash to be installed but the latest Flash is already installed. These programs run on Chrome. The help desk for these programs say just move to Chrome. Any ideas?

Chosen solution

It's crazy, but there are separate Flash installers for Firefox and IE, Chrome has it built-in and Edge might as well.

To see whether Firefox detected a compatible Flash plugin on the system, you can check on the Add-ons page, either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, scroll down to the grayed area at the bottom and look for "Shockwave Flash". Can you change it to either "Always Activate" to "Ask to Activate"?

If it is too old to activate, or completely missing, you can get the current version on this page:

https://www.adobe.com/products/flashplayer/distribution3.html

In the first table, look for the row for "plugin-based browsers" and you can use either the EXE or the MSI installer.

Or if you want to check on disk first, it should be found here on 64-bit versions of Windows for 32-bit applications like Firefox: 

C:\Windows\SysWOW64\Macromed\Flash => NPSWF32_19_0_0_185.dll

Can you get it enabled and running?

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor

Chosen Solution

It's crazy, but there are separate Flash installers for Firefox and IE, Chrome has it built-in and Edge might as well.

To see whether Firefox detected a compatible Flash plugin on the system, you can check on the Add-ons page, either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. On the right side, scroll down to the grayed area at the bottom and look for "Shockwave Flash". Can you change it to either "Always Activate" to "Ask to Activate"?

If it is too old to activate, or completely missing, you can get the current version on this page:

https://www.adobe.com/products/flashplayer/distribution3.html

In the first table, look for the row for "plugin-based browsers" and you can use either the EXE or the MSI installer.

Or if you want to check on disk first, it should be found here on 64-bit versions of Windows for 32-bit applications like Firefox: 

C:\Windows\SysWOW64\Macromed\Flash => NPSWF32_19_0_0_185.dll

Can you get it enabled and running?

ehj69
ehj69 Question owner

Yes, this was it. Thank you very much for the help.