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update is asking for a PW that i can't remember on lap top

  • 2 replies
  • 2 have this problem
  • 8 views
  • Last reply by FredMcD
  • Archived

How do I retrieve a password?

How do I retrieve a password?

All Replies (2)

Update for what? Firefox updates don't require a password.

When something asks for a password where none is needed . . . . .

Did you turn on the Master Password in the Password Manager?