Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Active Tab has floating chinese characters as well as the tab name how do I get rid of this?

  • 66 replies
  • 350 have this problem
  • 8 views
  • Last reply by Vincent

more options

Previously this seemed to driven by an addin which I removed. Now each time Firefox updates itself every 1-2 days this problem reappears without the original addin. Because the chinese characters float over the top of the tab name it makes it difficult to read the tab name is is plain irritating.

Previously this seemed to driven by an addin which I removed. Now each time Firefox updates itself every 1-2 days this problem reappears without the original addin. Because the chinese characters float over the top of the tab name it makes it difficult to read the tab name is is plain irritating.

All Replies (6)

more options

I have this, too. And it occurred right after the update to 36.0.1 that I just did.

Any help is welcome

more options

Hi theslaw, do you have any McAfee add-ons? You can check using the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Command+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons
  • type or paste about:addons in the address bar and press Enter

In the left column, click Extensions. You also might check the Plugins.

more options

I do. I turned off Site Advisor. I don't see the problem now.

thanks

more options

Turning off Site Advisor wasn't enough for me. I had to uninstall it completely. Since I did that, I haven't had the problem at all...

more options

I did a chat session with McAfee support. They fixed it quickly. I haven't had the trouble since and That was over a month ago.

more options

Wish I knew what it was exactly they did. I'd like to fix this @$%^&* irritating problem as well. Could you possibly find out how they managed to do it? Thanks a bunch in advance!

Modified by Vincent

  1. 1
  2. 2
  3. 3
  4. 4