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Can't click links, constantly freezes

  • 4 replies
  • 21 have this problem
  • 41 views
  • Last reply by Nymy

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I can usually click text-links, but button links are unclickable since the last update. For instance, buttons like the one that says "Post Question" will not work on firefox. I had to switch over to Opera just to be able to click links. What has also been happening more often since the update is firefox is constantly freezing, turning white and saying "Not responding".

I can usually click text-links, but button links are unclickable since the last update. For instance, buttons like the one that says "Post Question" will not work on firefox. I had to switch over to Opera just to be able to click links. What has also been happening more often since the update is firefox is constantly freezing, turning white and saying "Not responding".

Chosen solution

It turns out resetting firefox fixed the issue. I don't think it was the add ons nor plug ins because even in safe mode I had the problem. Also tried uninstalling and reinstalling firefox, still didn't work. I did that just before your response Fred, so I don't know if that's a working solution. Guess if anyone else has that problem they could try that too.

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All Replies (4)

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Hello Nymy, any luck in Firefox Safe Mode ? Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

Restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.

When the Firefox Safe Mode window appears, select "Start in Safe Mode".Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

Thank you

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Just tried it and it's still giving me the same issues. I can't click any links.

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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences in the address bar and press enter.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences in the address bar and press enter

Select Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

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Chosen Solution

It turns out resetting firefox fixed the issue. I don't think it was the add ons nor plug ins because even in safe mode I had the problem. Also tried uninstalling and reinstalling firefox, still didn't work. I did that just before your response Fred, so I don't know if that's a working solution. Guess if anyone else has that problem they could try that too.