X
Tap here to go to the mobile version of the site.

Support Forum

themes not showing

Posted

I made the mistake of changing from a summer theme to fall (or trying to change to fall). I went to my collections of themes in add on, picked one, the art work did not show up, I tried another after another, closed the browser, etc.. I read the article and that did not help. Right now I have a bright white with hard to read yellow text. Windows 7, newest Firefox. What do I try?

I made the mistake of changing from a summer theme to fall (or trying to change to fall). I went to my collections of themes in add on, picked one, the art work did not show up, I tried another after another, closed the browser, etc.. I read the article and that did not help. Right now I have a bright white with hard to read yellow text. Windows 7, newest Firefox. What do I try?

Chosen solution

Hi PA-Lenape:

Please see if the theme also does this in Safe Mode: Troubleshoot Firefox issues using Safe Mode

If your problem persists in Safe Mode, it is not being caused by an extension, theme or hardware acceleration. Other possible causes could be plugins or changes made to Firefox preference settings, which are not disabled in Safe Mode. Please see the next steps here

Some can be previewed and others cant. In Firefox for desktop addon themes do not seem to have the option to try on a them like Firefox for Android does.

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 15.0 r0
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.11
  • Next Generation Java Plug-in 10.65.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • 5.1.30514.0
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • iTunes Detector Plug-in
  • plugin
  • A component of your photo software powered by RocketLife
  • A plugin to detect whether the Adobe Application Manager is installed on this machine.
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.1.629
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • NPWLPG

Application

  • Firefox 32.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:32.0) Gecko/20100101 Firefox/32.0
  • Support URL: https://support.mozilla.org/1/firefox/32.0.1/WINNT/en-US/

Extensions

  • AniWeather 0.8.40 ({4176DFF4-4698-11DE-BEEB-45DA55D89593})
  • E-Web Print 1.20.00 (e-webprint@epson.com)
  • Progre 1.0.2 (progre@nuko.org)
  • Skype Click to Call 7.3.16540.9015 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A})
  • Trend Micro BEP Firefox Extension 8.0.0.1173 (tmbepff@trendmicro.com)
  • Trend Micro NSC Firefox Extension 6.8.0.1120 ({22C7F6C6-8D67-4534-92B5-529A0EC09405})
  • Trend Micro Toolbar 7.0.0.1243 ({22181a4d-af90-4ca3-a569-faed9118d6bc})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Weather Forecast 0.1.4 (jid1-aqwHRwQpv3JUMs@jetpack)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: ATI Radeon HD 5450
  • adapterDescription2:
  • adapterDeviceID: 0x68f9
  • adapterDeviceID2:
  • adapterDrivers: aticfx64 aticfx64 aticfx64 aticfx32 aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64
  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 4-25-2012
  • driverDate2:
  • driverVersion: 8.960.11.1000
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (ATI Radeon HD 5450 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 4
  • browser.places.smartBookmarksVersion: 7
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140911151253
  • browser.startup.homepage: http://lenapeprograms.info/
  • browser.startup.homepage_override.buildID: 20140911151253
  • browser.startup.homepage_override.mstone: 32.0.1
  • dom.mozApps.used: True
  • extensions.lastAppVersion: 32.0.1
  • font.internaluseonly.changed: True
  • gfx.direct3d.last_used_feature_level_idx: 0
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1410570384
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1408324937

Misc

  • User JS: No
  • Accessibility: No
guigs 1072 solutions 11697 answers

Hi PA-Lenape, Thank you for your question, I understand that you have changed your theme and that it is not showing up correctly.

Please check the theme page on addons.mozilla.org to make sure it is compatible with version 32.0..

Can you please also provide a link to an example theme where this is happening? As I also understand that you have already read: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems however, were there any other changes to add ons or extensions that may be interacting with the theme you have chosen?

Hi PA-Lenape, Thank you for your question, I understand that you have changed your theme and that it is not showing up correctly. Please check the theme page on addons.mozilla.org to make sure it is compatible with version 32.0.. Can you please also provide a link to an example theme where this is happening? As I also understand that you have already read: [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] however, were there any other changes to add ons or extensions that may be interacting with the theme you have chosen?
cor-el
  • Top 10 Contributor
  • Moderator
17520 solutions 158427 answers

A lightweight theme (Persona) should always be compatible with any Firefox version

Does preview work if you go to the website of that theme and can you (re)install such a theme?

Previewing a lightweight theme (Persona) only works on sites that are white-listed via an allow exception, so make sure to have an allow exception for the addons.mozilla.org domain.

Firefox only stores the header and footer image files of the currently selected Persona in the profile folder. The image files of other installed Personas are loaded from the server when you select a different Persona via "Add-ons > Appearance". If the image files are missing or can't be retrieved then you only see the text and background colors as specified in the data of the Persona.

A lightweight theme (Persona) should always be compatible with any Firefox version Does preview work if you go to the website of that theme and can you (re)install such a theme? Previewing a lightweight theme (Persona) only works on sites that are white-listed via an allow exception, so make sure to have an allow exception for the addons.mozilla.org domain. Firefox only stores the header and footer image files of the currently selected Persona in the profile folder. The image files of other installed Personas are loaded from the server when you select a different Persona via "Add-ons > Appearance". If the image files are missing or can't be retrieved then you only see the text and background colors as specified in the data of the Persona.

Question owner

Hi folks. I only get online once or twice a week.

I did add on/Appearance - I tried an old theme from summer, no picture.   I have just tried a theme called Not Just Another Fall, I have a yellow background, no picture but the text is black. 

So what do I need to do? How do I preview them?

Hi folks. I only get online once or twice a week. I did add on/Appearance - I tried an old theme from summer, no picture. I have just tried a theme called Not Just Another Fall, I have a yellow background, no picture but the text is black. So what do I need to do? How do I preview them?
guigs 1072 solutions 11697 answers

Chosen Solution

Hi PA-Lenape:

Please see if the theme also does this in Safe Mode: Troubleshoot Firefox issues using Safe Mode

If your problem persists in Safe Mode, it is not being caused by an extension, theme or hardware acceleration. Other possible causes could be plugins or changes made to Firefox preference settings, which are not disabled in Safe Mode. Please see the next steps here

Some can be previewed and others cant. In Firefox for desktop addon themes do not seem to have the option to try on a them like Firefox for Android does.

Hi PA-Lenape: Please see if the theme also does this in Safe Mode: [[Troubleshoot Firefox issues using Safe Mode]] If your problem persists in Safe Mode, it is not being caused by an extension, theme or hardware acceleration. Other possible causes could be plugins or changes made to Firefox preference settings, which are not disabled in Safe Mode. [https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems?redirectlocale=en-US&redirectslug=Troubleshooting+extensions+and+themes Please see the next steps here] Some can be previewed and others cant. In Firefox for desktop addon themes do not seem to have the option to try on a them like Firefox for Android does.
cor-el
  • Top 10 Contributor
  • Moderator
17520 solutions 158427 answers

Helpful Reply

You can't use a theme in Safe Mode.

Are you using the default theme in Firefox or a custom theme?

Not all themes work with a lightweight theme (Persona).

Aren't any lightweight themes showing when you hover them on the Add-ons page?

You need an allow exception for software to make previewing work.

  • Tools > Page Info > Permissions
You can't use a theme in Safe Mode. Are you using the default theme in Firefox or a custom theme? Not all themes work with a lightweight theme (Persona). Aren't any lightweight themes showing when you hover them on the Add-ons page? You need an allow exception for software to make previewing work. *Tools > Page Info > Permissions

Helpful Reply

I did everything everyone said & now the themes are working. Thank you all!

I did everything everyone said & now the themes are working. Thank you all!