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Back button Not working

Posted

Out of the blue, my back button (and backspace button on keyboard) stopped working on some sites (TV Guide, Washington Post) but not others (Yahoo, Wikipedia) ... When I hit the button, the tab for the page "blinks" but it doesn't revert to the previous page. If I hold down the back button until the list of previous pages appears, I can click on the previous page and it will return ...

I've tried closing Firefox and rebooting without success ... Any ideas?

Out of the blue, my back button (and backspace button on keyboard) stopped working on some sites (TV Guide, Washington Post) but not others (Yahoo, Wikipedia) ... When I hit the button, the tab for the page "blinks" but it doesn't revert to the previous page. If I hold down the back button until the list of previous pages appears, I can click on the previous page and it will return ... I've tried closing Firefox and rebooting without success ... Any ideas?

Chosen solution

Hey!

Disabling extensions and enabling them one-by-one got results ... The back button didn't work when Curiyo was enabled ... When I disabled it, the back button worked ... All other extensions worked fine ...

Don't know how or why this happened, the back button worked, and then it didn't ... I didn't close Firefox and reopen to find it not working, I just switched websites and it wouldn't work ... Anyway, it at least seems to be something between Firefox and Curiyo ...

Thanks so much for the work ... I really appreciate the help@

Read this answer in context 0

Additional System Details

Installed Plug-ins

  • Shockwave Flash 14.0 r0
  • 5.1.30514.0
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.07
  • iTunes Detector Plug-in
  • Website Logon Plugin
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • Adobe Shockwave for Director Netscape plug-in, version 11.6.3.633
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 31.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:31.0) Gecko/20100101 Firefox/31.0
  • Support URL: https://support.mozilla.org/1/firefox/31.0/WINNT/en-US/

Extensions

  • Adblock Plus 2.6.4 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Adblock Plus Pop-up Addon 0.9.2 (adblockpopups@jessehakanen.net)
  • Classic Theme Restorer 1.2.2 (ClassicThemeRestorer@ArisT2Noia4dev)
  • Curiyo 1.0.1 (jid1-tGhpnArOR62Vng@jetpack)
  • DuckDuckGo Plus 0.4.2 (jid1-ZAdIEUB7XOzOJw@jetpack)
  • Element Hiding Helper for Adblock Plus 1.3 (elemhidehelper@adblockplus.org)
  • EPUBReader 1.4.2.4 ({5384767E-00D9-40E9-B72F-9CC39D655D6F})
  • Hotmail Watcher 1.61 (hotmailwatcher@sonthakit)
  • PriceBlink 4.1 (info@priceblink.com)
  • ReminderFox 2.1.5 ({ada4b710-8346-4b82-8199-5de2b400a6ae})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Yahoo! Mail Notifier 1.0.7.4 ({89f8dde0-010a-11da-8cd6-0800200c9a66})
  • Norton Toolbar 2014.7.5.2 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)
  • Norton Vulnerability Protection 12.2.0.5 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics 4000
  • adapterDescription2: NVIDIA GeForce GT 630M
  • adapterDeviceID: 0x0166
  • adapterDeviceID2: 0x0de9
  • adapterDrivers: igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32
  • adapterDrivers2: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
  • adapterRAM: Unknown
  • adapterRAM2: 1023
  • adapterVendorID: 0x8086
  • adapterVendorID2: 0x10de
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 3-26-2012
  • driverDate2: 8-28-2012
  • driverVersion: 8.15.10.2712
  • driverVersion2: 9.18.13.614
  • info: {u'AzureCanvasBackend': u'direct2d', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'direct2d', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 10

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.cache.frecency_experiment: 3
  • browser.places.smartBookmarksVersion: 7
  • browser.search.useDBForOrder: True
  • browser.sessionstore.restore_on_demand: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140716183446
  • browser.startup.homepage: http://www.wjactv.com/
  • browser.startup.homepage_override.buildID: 20140716183446
  • browser.startup.homepage_override.mstone: 31.0
  • browser.tabs.loadInBackground: False
  • browser.tabs.onTop: False
  • browser.tabs.warnOnOpen: False
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 31.0
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: https://duckduckgo.com/?q=
  • network.cookie.cookieBehavior: 1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1406662576
  • places.history.expiration.transient_current_max_pages: 104858
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.npffwloplugin: 2
  • privacy.donottrackheader.enabled: True
  • privacy.popups.showBrowserMessage: False
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1404776243

Misc

  • User JS: No
  • Accessibility: No
Tyler Downer
  • Top 25 Contributor
  • Administrator
  • Moderator
1370 solutions 9187 answers
Try Resetting Firefox [[Reset Firefox – easily fix most problems]]
cor-el
  • Top 10 Contributor
  • Moderator
15671 solutions 141734 answers
You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder. *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file *Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/

Question owner

I'm sorry, I don't know what to do with this ... I'm not really tech savoy ... Is there a particular setting I can look for and change?

Thanks for the help!

I'm sorry, I don't know what to do with this ... I'm not really tech savoy ... Is there a particular setting I can look for and change? Thanks for the help!

Question owner

Um ... This seems kinda radical ... There are probably some changes I've made to some settings that I don't even remember ... I hope it doesn't come to this and that there may be another solution ...

Thanks for the help!

Um ... This seems kinda radical ... There are probably some changes I've made to some settings that I don't even remember ... I hope it doesn't come to this and that there may be another solution ... Thanks for the help!
cor-el
  • Top 10 Contributor
  • Moderator
15671 solutions 141734 answers

Helpful Reply

You can remove (e.g. move them to another folder or the desktop) all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup (bookmarks-####-##-##_xxxx.json) in the bookmarkbackups folder.

You can use this button to go to the currently used Firefox profile folder:

You can start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window
You can remove (e.g. move them to another folder or the desktop) all places.sqlite file(s) in the Firefox profile folder to make Firefox rebuild the places.sqlite database from the most recent JSON backup (bookmarks-####-##-##_xxxx.json) in the bookmarkbackups folder. *http://kb.mozillazine.org/Unable_to_process_the_backup_file_-_Firefox You can use this button to go to the currently used Firefox profile folder: *Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder) *http://kb.mozillazine.org/Profile_folder_-_Firefox You can start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem. *Switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance *Do NOT click the Reset button on the Safe Mode start window *https://support.mozilla.org/kb/Safe+Mode *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

Question owner

Hi ...

Removing the places.sqlite file didn't work ... Default theme was already the setting ... Starting in save mode did work ... But when I restarted Firefox in normal mode, the back button worked one time then reverted to not working ... I don't know what using save mode did, or how it helps ...

Thanks!

Hi ... Removing the places.sqlite file didn't work ... Default theme was already the setting ... Starting in save mode did work ... But when I restarted Firefox in normal mode, the back button worked one time then reverted to not working ... I don't know what using save mode did, or how it helps ... Thanks!

Chosen Solution

Hey!

Disabling extensions and enabling them one-by-one got results ... The back button didn't work when Curiyo was enabled ... When I disabled it, the back button worked ... All other extensions worked fine ...

Don't know how or why this happened, the back button worked, and then it didn't ... I didn't close Firefox and reopen to find it not working, I just switched websites and it wouldn't work ... Anyway, it at least seems to be something between Firefox and Curiyo ...

Thanks so much for the work ... I really appreciate the help@

Hey! Disabling extensions and enabling them one-by-one got results ... The back button didn't work when Curiyo was enabled ... When I disabled it, the back button worked ... All other extensions worked fine ... Don't know how or why this happened, the back button worked, and then it didn't ... I didn't close Firefox and reopen to find it not working, I just switched websites and it wouldn't work ... Anyway, it at least seems to be something between Firefox and Curiyo ... Thanks so much for the work ... I really appreciate the help@
SMed79 5 solutions 27 answers

Helpful Reply

Hello,

i solve this problem on Manjaro Linux by going to

about:config and set the browser.backspace_action option to 0 (zero).

Hello, i solve this problem on [http://manjaro.org/ Manjaro Linux] by going to '''about:config''' and set the '''browser.backspace_action''' option to 0 (zero).