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Citrix receiver is not working on ver 30.0.

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  • 19 have this problem
  • 30788 views
  • Last reply by jscher2000

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Citrix receiver (ICA client) is not working on ver 30.0. Application do not start when citrix links are clicked in the company website. Worked fine till ver 29.1. Changed the version back to ver 29.1 working fine now.

Chosen solution

Three suggestions based on the experience of other Citrix users with Firefox 30:

(1) Change the plugin permission.

Firefox 30 switched most plugins from "Always Activate" -- allowing any site to use them -- to "Ask to Activate" -- requiring sites to get your permission to use them. For some plugins, this setting does not work well and you need to change it back.

To do that, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for Citrix and change "Ask to Activate" to "Always Activate". Then try Citrix again in a new window (or exit and start Firefox up again).

See: Updated to Firefox 30.0 now Citrix Receiver will not open.

(2) If you have an older version of the plugin, you may need to update.

See: Firefox 30 will not launch the ICA Application when using Citrix receiver 4

(3) Check that Citrix content is using the desired plugin/application.

See: Using Citrix Receiver with Firefox 30 to connect to VDI it fails.

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Chosen Solution

Three suggestions based on the experience of other Citrix users with Firefox 30:

(1) Change the plugin permission.

Firefox 30 switched most plugins from "Always Activate" -- allowing any site to use them -- to "Ask to Activate" -- requiring sites to get your permission to use them. For some plugins, this setting does not work well and you need to change it back.

To do that, open the Add-ons page using either:

  • Ctrl+Shift+a
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Plugins. Look for Citrix and change "Ask to Activate" to "Always Activate". Then try Citrix again in a new window (or exit and start Firefox up again).

See: Updated to Firefox 30.0 now Citrix Receiver will not open.

(2) If you have an older version of the plugin, you may need to update.

See: Firefox 30 will not launch the ICA Application when using Citrix receiver 4

(3) Check that Citrix content is using the desired plugin/application.

See: Using Citrix Receiver with Firefox 30 to connect to VDI it fails.