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When I open a new page, after about 5 seconds, the download arrow appears and moves right/shrinks to the upper left corner. Every page! But I'm not downloading;

FirstFunfeatures
FirstFunfeatures
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This happens every time I visit a new page. There is no record of an actual download when I open that folder. Just the arrow moving across, dropping in the icon on upper right corner.

This happens every time I visit a new page. There is no record of an actual download when I open that folder. Just the arrow moving across, dropping in the icon on upper right corner.

All Replies (2)

Aman Routh
Aman Routh
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If you're having problems with Firefox, resetting it can help. The reset feature fixes many issues by restoring Firefox to its factory default state while saving your essential information like bookmarks and open tabs.

To Reset Firefox do the following:

  • Go to Firefox > Help > Troubleshooting Information.
  • Click the "Reset Firefox" button.
  • Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  • Firefox will open with all factory defaults applied.


see: Reset Firefox -fix most problems

the-edmeister
the-edmeister
  • Moderator
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Is that a default installation? Have you installed an extensions that might affect toolbar buttons?

Try Firefox Safe Mode to see if the problem goes away. Firefox Safe Mode is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).

If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:

  • In Firefox 29.0 and above, click the menu button New Fx Menu, click Help Help-29 and select Restart with Add-ons Disabled.
  • In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on Help (or click on Help in the Menu bar, if you don't have a Firefox button) then click on Restart with Add-ons Disabled.

If Firefox is not running, you can start Firefox in Safe Mode as follows:

  • On Windows: Hold the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac: Hold the option key while starting Firefox.
  • On Linux: Quit Firefox, go to your Terminal and run firefox -safe-mode
    (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)

When the Firefox Safe Mode window appears, select "Start in Safe Mode".
Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article to find the cause.

To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help others with the same problem.