Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Every time I open Firefox, it acts like it is downloading a file.

  • 2 fhreagra
  • 12 leis an bhfadhb seo
  • 2836 views
  • Freagra is déanaí ó cor-el

more options

Every time I open Firefox, a small box moves up from the middle of the screen to the download progress arrow in the upper right corner of the Firefox window. I check the download progress window and nothing is downloading, but every time I open the application, it does this. It didn't use to happen. I am running Firefox 31.1 on a Mac. I just updated to 31.1.1.

Réiteach roghnaithe

You can check the Downloads folder in the Downloads Manager (Library) to see if there are unfinished downloads.

Read this answer in context 👍 0

All Replies (2)

more options

Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu , choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

more options

Réiteach Roghnaithe

You can check the Downloads folder in the Downloads Manager (Library) to see if there are unfinished downloads.