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I wanted to reset my password but then realized I think I set this up with my old email address what should I do?

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  • Last reply by FredMcD

DianeRosie
DianeRosie
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I wanted to sign in and could not. I set up firefox with my old email address and can't remember my password. so I filled in the area for you to send me a reset password. That was hours ago. I am trying to fix this firefox it got really slow with lots of error messages. I somehow lost all the tabs I always keep open and use on a daily basis. So where should we start? Diane

I wanted to sign in and could not. I set up firefox with my old email address and can't remember my password. so I filled in the area for you to send me a reset password. That was hours ago. I am trying to fix this firefox it got really slow with lots of error messages. I somehow lost all the tabs I always keep open and use on a daily basis. So where should we start? Diane

All Replies (1)

FredMcD
FredMcD
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Any password reset would be sent to the e-mail that is on file with the account.

Can you give more information on your problem? Are there any crash reports?
What error messages?

Open a new window or tab. In the address bar, type about:crashes. Using your mouse, mark the most resent crash reports, and copy them. Now go to the reply box below and paste them in.

Start Firefox in Safe Mode
While you are in safe mode;
Firefox Options > Advanced > General.
Look for and turn off Use Hardware Acceleration. Then restart.