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new fierfox account

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  • Last reply by wgjoseph

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I have changed my email address and forgotten my old Firefox password. This means that I cannot log in and thus can't change my address. I want to to set up sync and am stuck. Help!

I have changed my email address and forgotten my old Firefox password. This means that I cannot log in and thus can't change my address. I want to to set up sync and am stuck. Help!

All Replies (4)

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Set up a new Sync account.

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I can find no way to do that. How is that done?

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See this KB article - How do I set up Firefox Sync?

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This works only if you can sign in but that is my problem. Since I have an account at the old email address I cannot log in unless I have my password but I cannot change that or get it sent to me becuse it will go to the old address.