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How do I get rid of Startnow?

Posted

Start now took over my Firefox a few weeks back. I was able to remove the toolbar as well as reset my home page but now every time I open a new tab it directs me to the Startnow search engine. How do I remove this? Thank you!!

Start now took over my Firefox a few weeks back. I was able to remove the toolbar as well as reset my home page but now every time I open a new tab it directs me to the Startnow search engine. How do I remove this? Thank you!!

Chosen solution

There's a hidden setting for new tabs. Have you already tried this?

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?

Your "More System Details" shows a user.js file in your personal Firefox settings folder (your Firefox profile folder). Firefox will use any settings in this file to override your preferences at the next startup, so you may want to delete it. This article describes how to track down and remove the file: How to fix preferences that won't save.

Any luck?

Read this answer in context 24

Additional System Details

Installed Plug-ins

  • Version 5.2.4.18058
  • Shockwave Flash 12.0 r0
  • Google Update
  • 5.1.30214.0
  • Picasa plugin
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape 10.1.8
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • Firefox 27.0.1
  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:27.0) Gecko/20100101 Firefox/27.0
  • Support URL: https://support.mozilla.org/1/firefox/27.0.1/WINNT/en-US/

Extensions

  • Adblock Plus 2.5.1 ({d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d})
  • Norton Vulnerability Protection 12.2.0.5 - 1 ({BBDA0591-3099-440a-AA10-41764D9DB4DB})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • Add to Amazon Wish List Button 1.10 (amznUWL2@amazon.com) (Inactive)
  • DigitalPersona Extension 5.0.0.4490 (otis@digitalpersona.com) (Inactive)
  • Norton Toolbar 2014.7.0.43 ({2D3F3651-74B9-4795-BDEC-6DA2F431CB62}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0046
  • adapterDeviceID2:
  • adapterDrivers: igdumd64 igd10umd64 igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16571
  • driverDate: 9-9-2010
  • driverDate2:
  • driverVersion: 8.771.1.0
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'cairo', u'AzureSkiaAccelerated': 0}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D9Ex vs_3_0 ps_3_0)
  • windowLayerManagerRemote: False
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.display.background_color: #C0C0C0
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 7
  • browser.newtab.url: http://search.startnow.com/?src=newtab&provider=&provider_name=startnow&provider_code=&partner_id=999&product_id=10&affiliate_id=&channel=&toolbar_id=&toolbar_version=&install_country=&install_date=20140308&user_guid=7DF38C7F59AB42DE8F315747973D06E2&machine_id=c7675f020f57d9d9b9f6e2d9b3254eee&browser=ff&os=win&os_version=6.1-x64-SP1
  • browser.places.smartBookmarksVersion: 4
  • browser.search.useDBForOrder: False
  • browser.sessionstore.upgradeBackup.latestBuildID: 20140212131424
  • browser.startup.homepage: http://google.com/
  • browser.startup.homepage_override.buildID: 20140212131424
  • browser.startup.homepage_override.mstone: 27.0.1
  • dom.max_script_run_time: 0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 27.0.1
  • gfx.direct3d.last_used_feature_level_idx: 0
  • gfx.direct3d.prefer_10_1: True
  • keyword.URL: http://search.startnow.com/s/?q={searchTerms}&src=addrbar&provider=&provider_name=startnow&provider_code=&partner_id=999&product_id=10&affiliate_id=&channel=&toolbar_id=&toolbar_version=&install_country=&install_date=20140308&user_guid=7DF38C7F59AB42DE8F315747973D06E2&machine_id=c7675f020f57d9d9b9f6e2d9b3254eee&browser=ff&os=win&os_version=6.1-x64-SP1
  • network.cookie.prefsMigrated: True
  • places.database.lastMaintenance: 1395947055
  • places.history.expiration.transient_current_max_pages: 104858
  • places.history.expiration.transient_optimal_database_size: 167772160
  • places.last_vacuum: 1301886731
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.importedState: True
  • plugin.state.java: 0
  • plugin.state.np32dsw: 0
  • plugin.state.npauthz: 0
  • plugin.state.npitunes: 0
  • plugin.state.npmcafeemss: 0
  • plugin.state.npspwrap: 0
  • plugin.state.npwlpg: 0
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 4
  • security.warn_viewing_mixed: False
  • storage.vacuum.last.index: 1
  • storage.vacuum.last.places.sqlite: 1393392241

Misc

  • User JS: Yes
  • Accessibility: No
jscher2000
  • Top 10 Contributor
3774 solutions 33417 answers

Chosen Solution

There's a hidden setting for new tabs. Have you already tried this?

(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.

(2) In the search box above the list, type or paste newtab and pause while the list is filtered

(3) Double-click the browser.newtab.url preference and enter your preferred page:

  • Page thumbnails (default) => about:newtab
  • Blank tab => about:blank
  • Built-in Firefox home page => about:home
  • Any other page => full URL to the page

Press Ctrl+t to open a new tab and verify that it worked. Fixed?

Your "More System Details" shows a user.js file in your personal Firefox settings folder (your Firefox profile folder). Firefox will use any settings in this file to override your preferences at the next startup, so you may want to delete it. This article describes how to track down and remove the file: How to fix preferences that won't save.

Any luck?

There's a hidden setting for new tabs. Have you already tried this? (1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful. (2) In the search box above the list, type or paste '''newtab''' and pause while the list is filtered (3) Double-click the '''browser.newtab.url''' preference and enter your preferred page: * ''Page thumbnails (default)'' => about:newtab * ''Blank tab'' => about:blank * ''Built-in Firefox home page'' => about:home * ''Any other page'' => full URL to the page Press Ctrl+t to open a new tab and verify that it worked. Fixed? Your "More System Details" shows a user.js file in your personal Firefox settings folder (your Firefox profile folder). Firefox will use any settings in this file to override your preferences at the next startup, so you may want to delete it. This article describes how to track down and remove the file: [[How to fix preferences that won't save]]. Any luck?

Helpful Reply

Thank you so much jscher2000 I Reset my Firefox in the Troubleshooting section and all visible signs of Startnow are gone. Hope its not hiding in there anywhere

Thank you so much jscher2000 I Reset my Firefox in the Troubleshooting section and all visible signs of Startnow are gone. Hope its not hiding in there anywhere
jscher2000
  • Top 10 Contributor
3774 solutions 33417 answers

Wow, okay, the Reset feature creates a folder on your desktop named Old Firefox Data. I suggest keeping that around for at least a couple weeks in case you notice anything important missing in your newly cleaned up Firefox. It's not always easy to figure out how to recover data from that folder, so feel free to ask if needed.

Wow, okay, the Reset feature creates a folder on your desktop named Old Firefox Data. I suggest keeping that around for at least a couple weeks in case you notice anything important missing in your newly cleaned up Firefox. It's not always easy to figure out how to recover data from that folder, so feel free to ask if needed.