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Can't use youtube controls / windows controls (Close, Minimize,etc)

  • 8 replies
  • 4 have this problem
  • 1 view
  • Last reply by hexalog

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I cant use youtube controls, example play, volume, seek, etc (also with some other flash objects, not all) I Can't use the windows buttons on the top right hand side, example close, maximize, minimize,etc sometime I can't use non flash sections in some sites (facebook)

I have already tried: run without add-ons - No help reinitialize Firefox - Helped until i restarted firefox (still without add-ons)

No other programs on my computer has similar problems and I found a post from somebody with the same problems: https://support.mozilla.org/nl/questions/938412

If somebody could help me with this rather irritating problem, please do

Thx,

I cant use youtube controls, example play, volume, seek, etc (also with some other flash objects, not all) I Can't use the windows buttons on the top right hand side, example close, maximize, minimize,etc sometime I can't use non flash sections in some sites (facebook) I have already tried: run without add-ons - No help reinitialize Firefox - Helped until i restarted firefox (still without add-ons) No other programs on my computer has similar problems and I found a post from somebody with the same problems: https://support.mozilla.org/nl/questions/938412 If somebody could help me with this rather irritating problem, please do Thx,

Modified by hexalog

Chosen solution

I have my previous version of flash uninstalled and removed adblock plus now it all seems to work properly

next I will try reinstall adblock plus and see if the problem has returned

I will let you know guys

and thx for fixing my problem

Read this answer in context 👍 0

All Replies (8)

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Firefox > Add-ons > Plugins. Just above the first plugin is a link to check your plugins. Use it. Next, go to Mozilla.com and get the full installer. Let us know how you do.

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Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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Sorry for my late answer when I run it in safe-mode I can use youtube normaly but when I restart and disable all my add-ons and theme I Still have the same problem thank you for willing to help Do you have some idea what the problem might be? I tought if it would work in safe mode it would also work without addons of am I wrong?

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I did this check for updates, It downloaded 2 new updates, restarted but I still have the youtube problem Thanks for giving me some help for this

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It is possible that Adblock Plus is still causing problems even when disabled, so you can try to uninstall this extension temporarily as a test.

If that helps then try the Adblock Plus forum.


In Firefox Safe mode these changes are effective:

  • all extensions are disabled
  • default theme is used (no persona)
  • userChrome.css and userContent.css are ignored
  • default toolbar layout is used (localstore-safe.rdf)
  • Javascript JIT compilers are disabled (javascript.options.*jit)
  • hardware acceleration is disabled
  • plugins are not affected
  • preferences are not affected
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To troubleshoot issues that don't occur in Firefox Safe Mode see the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article. Start with turning off hardware acceleration in the Firefox Options window - Advanced panel (General tab) and then restart Firefox.

You also have two versions of Flash installed:

  • Shockwave Flash 12.0 r0
  • Shockwave Flash 11.7 r700

To remove the older plugin, find the path to the NPSWF32_11_7_700_xxx.dll file in about:plugins and delete the file (or rename it by adding an X in front of the filename. See Manually uninstalling a plugin for details.

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Chosen Solution

I have my previous version of flash uninstalled and removed adblock plus now it all seems to work properly

next I will try reinstall adblock plus and see if the problem has returned

I will let you know guys

and thx for fixing my problem

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I reinstalled ABP and all is fine so problem solved Just don't know if its from reinstalling ABP or from

Deleting previous flash version


thanks again and thumbs up for the Mozilla Community