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Can't watch videos and listen to music on vk.com

  • 3 replies
  • 23 have this problem
  • 1 view
  • Last reply by cor-el

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I сan't watch videos and listen to music on vk.com, works just links from youtube.com. Support vk.com said to have used a different browser. I have already cleared the computer with CCleaner, used Dr.Web and ESET NOD, but did not find any viruses, updated Java and Flashplayer. Maybe something wrong with code, but I'm not mess about the body of the program. In other browsers everything is working fine, what should I do?

I сan't watch videos and listen to music on vk.com, works just links from youtube.com. Support vk.com said to have used a different browser. I have already cleared the computer with CCleaner, used Dr.Web and ESET NOD, but did not find any viruses, updated Java and Flashplayer. Maybe something wrong with code, but I'm not mess about the body of the program. In other browsers everything is working fine, what should I do?

All Replies (3)

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If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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OMG, ty. The problem is solved

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You're welcome