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Latest version 21 has incompatibility with my Internet Banking, what can I do?

Posted

Tenho Win XP Pro com Firefox 20. Tentei atualizar p/ versão 21 e o programa identificou como "Complemento" o Programa de Proteção da Caixa E. Federal, informando que o mesmo seria desativado e posteriormente reativado quando o Firefox tiver uma versão compativel. Tentei atualizar o programa no site da Caixa, mas a versão existente já é a ultima. Como não posso ficar sem o internet banking da CEF, não poderei atualizar o Firefox?!

Chosen solution

Ola amigo, tenho o mesmo problema aqui. No momento infelizmente a unica solução e usar o IE, ate que o o pessoal do mozilla ou da caixa entrem em acordo. Isto sempre ocorre, por isso mantenha a versão antiga do firefox que ainda aceita o internetbanking ou use o IE. Mantendo a sua ferramenta de antivirus atualisada da pra usar por um tempo.

Read this answer in context 3

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Adobe PDF Plug-In For Firefox and Netscape 11.0.03
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • 5.1.20125.0
  • Internet Banking Helper
  • A component of your photo software powered by RocketLife
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • Office Plugin for Netscape Navigator

Application

  • Firefox 20.0.1
  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0
  • Support URL: http://support.mozilla.org/1/firefox/20.0.1/WINNT/pt-BR/

Extensions

  • Advanced SystemCare Surfing Protection 1.0 (ascsurfingprotection@iobit.com)
  • Microsoft .NET Framework Assistant 0.0.0 ({20a82645-c095-46ed-80e3-08825760534b})
  • Modulo de Protecao - Caixa Economica Federal 2.12.1.29.170 ({87F8774F-B485-47E2-A755-A40A8A5E886D})
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)
  • avast! Online Security 8.0.1489 (wrc@avast.com) (Inactive)
  • Java Console 6.0.39 ({CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA}) (Inactive)
  • Skype Click to Call 5.11.0.9874 ({82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: NVIDIA GeForce4 MX 4000 (Microsoft Corporation)
  • adapterDescription2:
  • adapterDeviceID: 0x0185
  • adapterDeviceID2:
  • adapterDrivers: nv4_disp
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x10de
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'tryNewerDriver', u'257.21']
  • directWriteEnabled: False
  • directWriteVersion: 0.0.0.0
  • driverDate: 4-7-2004
  • driverDate2:
  • driverVersion: 5.6.7.3
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'cairo', u'AzureFallbackCanvasBackend': u'none', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 0
  • numAcceleratedWindowsMessage: [u'tryNewerDriver', u'257.21']
  • numTotalWindows: 1
  • webglRendererMessage: [u'tryNewerDriver', u'257.21']
  • windowLayerManagerType: Basic

Modified Preferences

  • accessibility.typeaheadfind: True
  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 1048576
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size_cached_value: 593920
  • browser.cache.memory.capacity: 16000
  • browser.display.background_color: #C0C0C0
  • browser.display.show_image_placeholders: True
  • browser.display.use_system_colors: True
  • browser.history_expire_days.mirror: 180
  • browser.history_expire_days_min: 0
  • browser.places.smartBookmarksVersion: 4
  • browser.search.update: False
  • browser.search.useDBForOrder: True
  • browser.startup.homepage: http://g1.globo.com/
  • browser.startup.homepage_override.buildID: 20130409194949
  • browser.startup.homepage_override.mstone: 20.0.1
  • browser.tabs.onTop: False
  • browser.urlbar.autocomplete.enabled: True
  • browser.urlbar.default.behavior: 1
  • dom.disable_open_during_load: False
  • dom.disable_window_status_change: True
  • dom.max_script_run_time: 20
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 20.0.1
  • font.internaluseonly.changed: False
  • font.name.serif.x-western: Trebuchet MS
  • font.size.variable.x-western: 12
  • gfx.blacklist.suggested-driver-version: 257.21
  • keyword.URL: http://www.searchqu.com/web?src=ffb&appid=0&systemid=410&sr=0&q=
  • network.cookie.prefsMigrated: True
  • network.http.max-connections: 48
  • network.http.max-connections-per-server: 16
  • network.http.max-persistent-connections-per-proxy: 16
  • network.http.max-persistent-connections-per-server: 8
  • network.http.pipelining.maxrequests: 8
  • network.http.request.max-start-delay: 0
  • places.database.lastMaintenance: 1369331479
  • places.history.expiration.transient_current_max_pages: 26824
  • places.history.expiration.transient_optimal_database_size: 42917560
  • places.last_vacuum: 1305756933
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • plugin.expose_full_path: True
  • privacy.donottrackheader.enabled: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.sanitizeOnShutdown: True
  • privacy.sanitize.timeSpan: 0

Misc

  • User JS: Yes
  • Accessibility: No
remaju 1 solutions 1 answers

Chosen Solution

Ola amigo, tenho o mesmo problema aqui. No momento infelizmente a unica solução e usar o IE, ate que o o pessoal do mozilla ou da caixa entrem em acordo. Isto sempre ocorre, por isso mantenha a versão antiga do firefox que ainda aceita o internetbanking ou use o IE. Mantendo a sua ferramenta de antivirus atualisada da pra usar por um tempo.

Question owner

OK Remaju, grato pela sua colaboração, matou a charada!!