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Windows Media Player Plugin Extension on Firefox 21.0 doesn't work

Posted

The Windows Media Player Extension for Firefox plugin doesn't work on Firefox 21.0 I've uninstalled and installed it again but it not appears on Complements page even. Please make WMP extension work on Firefox again, use IE only to listen WMP streamings it's sick. =(

The Windows Media Player Extension for Firefox plugin doesn't work on Firefox 21.0 I've uninstalled and installed it again but it not appears on Complements page even. Please make WMP extension work on Firefox again, use IE only to listen WMP streamings it's sick. =(

Chosen solution

Launch Windows Explorer with administrator rights (right click / Run as administrator). This is important, because otherwise you do not have write access.

Navigate to C: \ Program Files \ Mozilla Firefox (note for spanish: C: \ archivos de programa \ Mozilla Firefox si es en español)

or

C: \ Program Files (x86) \ Mozilla Firefox.

Copy after right-clicking the "plugins" folder. Now open the "browser" folder and paste the plugins folder. Restart Firefox, then the plugin should work again.

works perfect for me.

source: http://www.pctipp.ch/praxishilfe/kummerkasten/internet/68239/firefox_windows_media_player_plugin_verschwunden.html

Read this answer in context 20

Additional System Details

Installed Plug-ins

  • Shockwave Flash 11.7 r700
  • Google Update
  • GEPlugin
  • Next Generation Java Plug-in 10.21.2 for Mozilla browsers
  • Adobe Shockwave for Director Netscape plug-in, version 12.0.2.122
  • Foxit Reader Plug-In For Firefox and Netscape
  • 5.1.20125.0
  • iTunes Detector Plug-in
  • Octoshape embedded video plugin
  • NPWLPG
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers

Application

  • Firefox 21.0
  • User Agent: Mozilla/5.0 (Windows NT 6.1; rv:21.0) Gecko/20100101 Firefox/21.0
  • Support URL: http://support.mozilla.org/1/firefox/21.0/WINNT/pt-BR/

Extensions

  • Flagfox 4.2.8 ({1018e4d6-728f-4b20-ad56-37578a4de76b})
  • IDM CC 7.3.45 (mozilla_cc@internetdownloadmanager.com)
  • Personas Plus 1.7.2.1 (personas@christopher.beard)
  • Troubleshooter 1.1a (troubleshooter@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Mobile Intel(R) 965 Express Chipset Family
  • adapterDescription2:
  • adapterDeviceID: 0x2a02
  • adapterDeviceID2:
  • adapterDrivers: igdumdx32 igd10umd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • direct2DEnabled: False
  • direct2DEnabledMessage: [u'blockedDriver']
  • directWriteEnabled: False
  • directWriteVersion: 6.2.9200.16492
  • driverDate: 9-23-2009
  • driverDate2:
  • driverVersion: 8.15.10.1930
  • driverVersion2:
  • info: {u'AzureCanvasBackend': u'skia', u'AzureFallbackCanvasBackend': u'cairo', u'AzureContentBackend': u'none'}
  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • webglRenderer: Google Inc. -- ANGLE (Mobile Intel(R) 965 Express Chipset Family)
  • windowLayerManagerType: Direct3D 9

Modified Preferences

  • accessibility.typeaheadfind.flashBar: 0
  • browser.cache.disk.capacity: 358400
  • browser.cache.disk.smart_size.first_run: False
  • browser.cache.disk.smart_size.use_old_max: False
  • browser.cache.disk.smart_size_cached_value: 358400
  • browser.places.smartBookmarksVersion: 4
  • browser.startup.homepage_override.buildID: 20130511120803
  • browser.startup.homepage_override.mstone: 21.0
  • dom.mozApps.used: True
  • dom.w3c_touch_events.expose: False
  • extensions.lastAppVersion: 21.0
  • network.cookie.prefsMigrated: True
  • network.http.max-persistent-connections-per-server: 10
  • places.database.lastMaintenance: 1368840213
  • places.history.expiration.transient_current_max_pages: 40015
  • plugin.disable_full_page_plugin_for_types: application/pdf
  • privacy.cpd.offlineApps: True
  • privacy.cpd.siteSettings: True
  • privacy.sanitize.migrateFx3Prefs: True
  • privacy.sanitize.timeSpan: 0
  • security.warn_viewing_mixed: False
  • security.warn_viewing_mixed.show_once: False

Misc

  • User JS: No
  • Accessibility: No
Ralph Daub
  • Administrator
  • Locale Leader
158 solutions 1182 answers

Hi Alissonpc2,

I understand from your message that you are having difficulties listening to Windows Media Player steamings since updating Firefox. It appears that the WMP add-on may not be compatible with the newest version of Firefox.

Please refer to the following article to re-enable the add-on:

Please let us know if this solves your problem, or if you have any more questions.

Thanks!!

- Ralph

Hi Alissonpc2, I understand from your message that you are having difficulties listening to Windows Media Player steamings since updating Firefox. It appears that the WMP add-on may not be compatible with the newest version of Firefox. Please refer to the following article to re-enable the add-on: *[[Re-enable add-ons that were disabled when updating Firefox]] Please let us know if this solves your problem, or if you have any more questions. Thanks!! - Ralph

Question owner

Hello rjbd

Unfortunatelly nothing of this page help because, as I said, WMP Extension plugin is installed but Firefox 21.0 doesn't "see it" on Complements page. It's like the plugin isn't installed. Firefox 21.0 "is blind" about it.

Please look the images below, will help me to explanate the problem/bug.

WMP Extension is installed... http://imageshack.us/a/img4/1094/screen1rwe.jpg

...but where is it? http://imageshack.us/a/img14/3657/screen2ci.jpg

So the problem keeps. Please look if I can make someone or this is officially a bug on Firefox 21.0 that MUST be solved. As I said, it's creepy look the pages that has WMP streaming and I had to copy the site to Internet Explorer for it works.

Still need help for this.

I'm sending the Integrity Report and Suport Data if could help you.


 Informações básicas sobre o aplicativo
       Nome
       Firefox
       Versão
       21.0
       User Agent
       Mozilla/5.0 (Windows NT 6.1; rv:21.0) Gecko/20100101 Firefox/21.0
       Configuração da compilação
         about:buildconfig
 Extensões
       Nome
       Versão
       Ativa
       ID
       Add-on Compatibility Reporter
       2.0.1
       true
       compatibility@addons.mozilla.org
       Flagfox
       4.2.9
       true
       {1018e4d6-728f-4b20-ad56-37578a4de76b}
       IDM CC
       7.3.45
       true
       mozilla_cc@internetdownloadmanager.com
       Personas Plus
       1.7.2.1
       true
       personas@christopher.beard
       Troubleshooter
       1.1a
       true
       troubleshooter@mozilla.org
 Preferências importantes modificadas
     Nome
     Valor
       accessibility.typeaheadfind.flashBar
       0
       browser.cache.disk.capacity
       358400
       browser.cache.disk.smart_size.first_run
       false
       browser.cache.disk.smart_size.use_old_max
       false
       browser.cache.disk.smart_size_cached_value
       358400
       browser.places.smartBookmarksVersion
       4
       browser.startup.homepage_override.buildID
       20130511120803
       browser.startup.homepage_override.mstone
       21.0
       dom.mozApps.used
       true
       dom.w3c_touch_events.expose
       false
       extensions.lastAppVersion
       21.0
       network.cookie.prefsMigrated
       true
       network.http.max-persistent-connections-per-server
       10
       places.database.lastMaintenance
       1369043388
       places.history.expiration.transient_current_max_pages
       40015
       plugin.disable_full_page_plugin_for_types
       application/pdf
       privacy.cpd.offlineApps
       true
       privacy.cpd.siteSettings
       true
       privacy.sanitize.migrateFx3Prefs
       true
       privacy.sanitize.timeSpan
       0
       security.warn_viewing_mixed
       false
       security.warn_viewing_mixed.show_once
       false
 Gráficos
       Data do driver
       9-23-2009
       Descrição do adaptador
       Mobile Intel(R) 965 Express Chipset Family
       Direct2D ativo
       Bloqueado para a versão do seu driver gráfico.
       DirectWrite ativo
       false (6.2.9200.16492)
       Drivers do adaptador
       igdumdx32 igd10umd32
       GPU #2 ativa
       false
       ID do dispositivo
       0x2a02
       ID do fornecedor
       0x8086
       Janelas aceleradas pela GPU
       1/1 Direct3D 9
       RAM do adaptador
       Unknown
       Renderização WebGL
       Google Inc. -- ANGLE (Mobile Intel(R) 965 Express Chipset Family)
       Versão do driver
       8.15.10.1930
       AzureCanvasBackend
       skia
       AzureContentBackend
       none
       AzureFallbackCanvasBackend
       cairo
 JavaScript
       Incremental GC
       true
 Acessibilidade
       Ativado
       false
       Bloquear acessibilidade
       0
 Versões das bibliotecas
       Versão mínima esperada
       Versão em uso
       NSPR
       4.9.6
       4.9.6
       NSS
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSMIME
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSSSL
       3.14.3.0 Basic ECC
       3.14.3.0 Basic ECC
       NSSUTIL
       3.14.3.0
       3.14.3.0
Hello rjbd Unfortunatelly nothing of this page help because, as I said, WMP Extension plugin is installed but Firefox 21.0 doesn't "see it" on Complements page. It's like the plugin isn't installed. Firefox 21.0 "is blind" about it. Please look the images below, will help me to explanate the problem/bug. WMP Extension is installed... http://imageshack.us/a/img4/1094/screen1rwe.jpg ...but where is it? http://imageshack.us/a/img14/3657/screen2ci.jpg So the problem keeps. Please look if I can make someone or this is officially a bug on Firefox 21.0 that MUST be solved. As I said, it's creepy look the pages that has WMP streaming and I had to copy the site to Internet Explorer for it works. Still need help for this. I'm sending the Integrity Report and Suport Data if could help you. Informações básicas sobre o aplicativo Nome Firefox Versão 21.0 User Agent Mozilla/5.0 (Windows NT 6.1; rv:21.0) Gecko/20100101 Firefox/21.0 Configuração da compilação about:buildconfig Extensões Nome Versão Ativa ID Add-on Compatibility Reporter 2.0.1 true compatibility@addons.mozilla.org Flagfox 4.2.9 true {1018e4d6-728f-4b20-ad56-37578a4de76b} IDM CC 7.3.45 true mozilla_cc@internetdownloadmanager.com Personas Plus 1.7.2.1 true personas@christopher.beard Troubleshooter 1.1a true troubleshooter@mozilla.org Preferências importantes modificadas Nome Valor accessibility.typeaheadfind.flashBar 0 browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.places.smartBookmarksVersion 4 browser.startup.homepage_override.buildID 20130511120803 browser.startup.homepage_override.mstone 21.0 dom.mozApps.used true dom.w3c_touch_events.expose false extensions.lastAppVersion 21.0 network.cookie.prefsMigrated true network.http.max-persistent-connections-per-server 10 places.database.lastMaintenance 1369043388 places.history.expiration.transient_current_max_pages 40015 plugin.disable_full_page_plugin_for_types application/pdf privacy.cpd.offlineApps true privacy.cpd.siteSettings true privacy.sanitize.migrateFx3Prefs true privacy.sanitize.timeSpan 0 security.warn_viewing_mixed false security.warn_viewing_mixed.show_once false Gráficos Data do driver 9-23-2009 Descrição do adaptador Mobile Intel(R) 965 Express Chipset Family Direct2D ativo Bloqueado para a versão do seu driver gráfico. DirectWrite ativo false (6.2.9200.16492) Drivers do adaptador igdumdx32 igd10umd32 GPU #2 ativa false ID do dispositivo 0x2a02 ID do fornecedor 0x8086 Janelas aceleradas pela GPU 1/1 Direct3D 9 RAM do adaptador Unknown Renderização WebGL Google Inc. -- ANGLE (Mobile Intel(R) 965 Express Chipset Family) Versão do driver 8.15.10.1930 AzureCanvasBackend skia AzureContentBackend none AzureFallbackCanvasBackend cairo JavaScript Incremental GC true Acessibilidade Ativado false Bloquear acessibilidade 0 Versões das bibliotecas Versão mínima esperada Versão em uso NSPR 4.9.6 4.9.6 NSS 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSMIME 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSSSL 3.14.3.0 Basic ECC 3.14.3.0 Basic ECC NSSUTIL 3.14.3.0 3.14.3.0
Ralph Daub
  • Administrator
  • Locale Leader
158 solutions 1182 answers

Hi alissonpc2,

I tested the Windows Media Player plugin on a Windows 7 machine running Firefox 21.0, and I was able to stream a Windows Media Player video normally. Can you please test the following video and tell us how how the video plays and if there are any error messages? Please click under "Windows Media" on the following link:

Please, also let us know what is the link of the page you are having troubles streaming a video of.

Having said that, I was able to replicate the behavior that you describe:

  • The Windows Media Player Plugin shows up on the Windows Control Panel, but not on the Firefox Plugins page.

I am unsure if this is expected behavior for this plugin or not. I say this because the installation appears to have been done outside of Firefox. I will forward this issue to someone who may be able to help and explain this behavior better than me. =)

Thanks!!

- Ralph

Hi alissonpc2, I tested the Windows Media Player plugin on a Windows 7 machine running Firefox 21.0, and I was able to stream a Windows Media Player video normally. Can you please test the following video and tell us how how the video plays and if there are any error messages? Please click under "Windows Media" on the following link: * [http://its.virginia.edu/network/videotest/] Please, also let us know what is the link of the page you are having troubles streaming a video of. Having said that, I was able to replicate the behavior that you describe: * The Windows Media Player Plugin shows up on the Windows Control Panel, but not on the Firefox Plugins page. I am unsure if this is expected behavior for this plugin or not. I say this because the installation appears to have been done outside of Firefox. I will forward this issue to someone who may be able to help and explain this behavior better than me. =) Thanks!! - Ralph

Modified by Ralph Daub

dawnrazor45 1 solutions 1 answers

Chosen Solution

Launch Windows Explorer with administrator rights (right click / Run as administrator). This is important, because otherwise you do not have write access.

Navigate to C: \ Program Files \ Mozilla Firefox (note for spanish: C: \ archivos de programa \ Mozilla Firefox si es en español)

or

C: \ Program Files (x86) \ Mozilla Firefox.

Copy after right-clicking the "plugins" folder. Now open the "browser" folder and paste the plugins folder. Restart Firefox, then the plugin should work again.

works perfect for me.

source: http://www.pctipp.ch/praxishilfe/kummerkasten/internet/68239/firefox_windows_media_player_plugin_verschwunden.html

Launch Windows Explorer with administrator rights (right click / Run as administrator). This is important, because otherwise you do not have write access. Navigate to C: \ Program Files \ Mozilla Firefox (note for spanish: C: \ archivos de programa \ Mozilla Firefox si es en español) or C: \ Program Files (x86) \ Mozilla Firefox. Copy after right-clicking the "plugins" folder. Now open the "browser" folder and paste the plugins folder. Restart Firefox, then the plugin should work again. works perfect for me. source: http://www.pctipp.ch/praxishilfe/kummerkasten/internet/68239/firefox_windows_media_player_plugin_verschwunden.html

Question owner

Hello Ralph. When I clicked on the Windows Media link Firefox ask to download the streaming file. Not played it on the browser.

Hello Ralph. When I clicked on the Windows Media link Firefox ask to download the streaming file. Not played it on the browser.

Question owner

dawnrazor45

THANK YOU VERY MUCH!!!!!! Problem solved!!!!!! I'm free of IE and now I can listen my Windows Media streamings inside Firefox 21.0! Please check the images. THANKS FOR THE HELP! And now you guys from Firefox could work on a solution for this on future updates of Firefox, for this bug doesn't happen anymore. SO HAPPY AND SO GLAD!

dawnrazor45 THANK YOU VERY MUCH!!!!!! Problem solved!!!!!! I'm free of IE and now I can listen my Windows Media streamings inside Firefox 21.0! Please check the images. THANKS FOR THE HELP! And now you guys from Firefox could work on a solution for this on future updates of Firefox, for this bug doesn't happen anymore. SO HAPPY AND SO GLAD!
vasse 0 solutions 2 answers

Helpful Reply

I had plugin problem on version 21 and found this which worked great.

[https://support.mozilla.org/en-US/kb/windows-media-or-other-plugins-stopp...]

I had plugin problem on version 21 and found this which worked great. [[https://support.mozilla.org/en-US/kb/windows-media-or-other-plugins-stopped-working?esab=a&s=windows+media+plugin+firefox+21&r=1&as=s]]