videos on my website play in safari and chrome but not firefox. I have updated quicktime plugin
I am on a MAC PRO with OS 10.6.8. I have updated my quicktime plugin. It is enabled I am on Firefox 17.0.1 I used to be able to watch my videos on my website is www.Anneybonney.com using Firefox. Now nothing plays. They work fine on Safari and Chrome. I don't know what else to try.
Your solution is not applicable. I have version 22Read this answer in context 0
Additional System Details
- Shockwave Flash 11.7 r700
- Displays Java applet content, or a placeholder if Java is not installed.
- Office Live Update v1.0
- Microsoft Office for Mac SharePoint Browser Plug-in
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- A plugin to detect whether the Adobe Application Manager is installed on this machine.
- Plugin for Wacom tablets.
- Amazon MP3 Downloader Plugin 1.0.17
- WebEx64 General Plugin Container Version 202
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:17.0) Gecko/20100101 Firefox/17.0
Please try to update to Firefox 20 Update Firefox to the latest version
Do you otherwise have problems with QuickTime movies (.mov files)?
Does it work if you paste the URL of such a movie in the Firefox location bar or directly in the QuickTime player?
Thank you so much. I followed your advice, updated from Firefox 17 to 20 and that solved the problem!
Your solution is not applicable. I have version 22
Have you reset firefox Truckerman?
Well that's not exactly what I DID.
Please note, TO the best of knowledge. Fixing my settings in Firefox 22 went something like the following.
Took several hours to complete due to interruptions.
What I DID was run in safe mode from the DOS prompt which disables all the plugins, and while in Safe Mode, physically clicked on each of the add-on buttons to DISABLE them all. Then I exited and restarted firefox from the DOS prompt. Firefox opened successfully and wow it worked. That was the end of the crashing. All bookmarks and passwords were there.
As I believe you already explained or suggested, I then enabled all of the about 30 plugins but individually, and exited using file exit, then restarted firefox and so on . . .